This hotel is conveniently located next to the departure terminal, making it easy for business travelers to catch their flights. Guests have mentioned that the rooms are clean and comfortable, with excellent facilities, such as efficient air conditioning and working amenities. The staff is friendly and attentive, providing great service. Breakfast is also mentioned as being enjoyable, with options to suit different tastes. the hotel offers a convenient and comfortable stay for business travelers.

It seems that some guests have mentioned that the new seating arrangement in the restaurant is not ideal, as the tables for two are too close together, making it difficult to have private conversations without others listening.

Clean property, polite staff, excellent location, easy access, nearby carpark, pleasant bar.

Almost perfect.

We had a great stay with our family at this airport hotel. The room was clean and comfortable, with a comfy double bed and sofa bed for the kids. The staff were really friendly and efficient, providing excellent service throughout our stay. The location is extremely convenient, just a short walk from Departures.

Felt super comfortable, no complaints.

We had a great stay here. The location was perfect, directly across the road from the terminal. Despite this, it was really quiet and you wouldn't even know you were at the airport. The service was excellent too, from the room service to the staff helping us with our luggage. The room was really comfortable with heating and air conditioning, tea and coffee facilities, as well as a mini-bar. The staff were really helpful when we had trouble with the television, and the food in the restaurant was great.

Highly recommended for families.

Great value for money, with a clean and comfortable room. The location was peaceful and the staff were friendly and helpful.

The breakfast offerings could have been more diverse.

Great location near the airport, clean and comfortable room with complimentary water, friendly and professional staff.

Felt completely relaxed, nothing to complain about.

The Novotel at Birmingham Airport is a convenient choice for both the airport and the NEC. The spacious and comfortable rooms offer a great place to relax, and the beds are very comfy. The staff at this hotel really go above and beyond, providing excellent service. I had a coughing fit and the receptionist was kind enough to bring me water and show genuine concern. The bar staff, especially the French gentleman, were wonderful and made sure nothing was too much trouble. The restaurant and bar offer delicious food, and the breakfast options are wide and tasty. a pleasant environment and great staff make for a comfortable stay.

Felt like family, with staff always willing to help.

This hotel couldn't be any more convenient for party people who want to be close to the action. It's located just across the road from the airport terminal, making it a breeze to catch your flight after a night of partying. Plus, it's right next to the Resorts World Arena, so you can easily walk to your favorite concerts and events. The rooms are comfortable and clean, offering a much-needed refuge after a long night of dancing. The bathroom facilities are well-maintained and provide a refreshing shower to freshen up before heading out. The service is friendly and efficient, ensuring that your needs are taken care of. Breakfast is included, providing a variety of options to satisfy your hunger before starting your day of adventures.

The drinks prices at the bar can be a bit on the higher end.

Convenient location, right across from the airport. Room with a view, not noisy. Excellent cleanliness. Good gluten-free breakfast. Helpful staff at reception. Easy check-in and check-out. Delicious food in the restaurant. Close proximity to the NEC. a safe and comfortable stay.

had a fantastic stay at a Birmingham hotel, exceeded all expectations. the location near the airport was perfect for our flight, and the room was surprisingly quiet. the staff were incredibly helpful, and the early breakfast was a great touch. highly recommend for a city holiday.

slow service

This hotel is perfectly situated for those needing quick access to the airport or the nearby NEC. With its location practically in the airport, you can easily make your early morning flight without stress. The rooms, though not brand new, are comfortable and offer a good night's sleep. The bathroom is spacious and the breakfast is satisfactory, with friendly service and delicious coffee. The staff at check-in and check-out are helpful and efficient.

There is some noise from other guests in the corridors, which can disturb your sleep.

The staff at Novotel were incredibly friendly and helpful throughout our stay. From the moment we checked in, they made us feel welcome and ensured that all of our needs were met. One particular situation stands out in my mind. We had an early morning flight and were concerned about waking up on time. However, the hotel did not offer an alarm call service. When we explained our predicament to the receptionist, they went above and beyond to accommodate us. They personally ensured that we were awake in time for our flight, even taking the extra step to provide a wake-up call to our room. This level of attentiveness and care truly impressed us.