The hotel is conveniently located, being close to both the city centre and the train station. This makes it easy to explore Birmingham and its attractions. The rooms are comfortable and clean, with friendly staff providing good service. Guests have a variety of facilities, such as tea and coffee making facilities, toiletries, and a choice of breakfast options.

Convenient location. Clean rooms. Comfy bed. Helpful staff. Tasty breakfast.

The value for money at Novotel was great, with comfortable beds and a clean room. The location was excellent, close to canals and restaurants, and within walking distance to the train and city centre. The staff were friendly and check-in was effortless.

The breakfast offerings could be improved.

I had a wonderful stay at this luxurious hotel. The location is superb, right in the heart of the city center. It's so convenient to be within walking distance of the central attractions on broad street which has everything you could need. The staff here are top-notch, providing excellent service from check-in to check-out. I was impressed with the room amenities, from the ironing facilities to the flat-screen TV. The hotel also offers a wide range of dining options, from the restaurant to the bar/lounge area. I had a fantastic experience here.

I would highly recommend this place to anyone looking for a comfortable and enjoyable stay.

The location was perfect, right in the heart of the city centre, with easy access to all the central attractions. The service was top-notch, with friendly and helpful staff who went above and beyond to make our stay comfortable. The room amenities were superb, including a cozy sitting area and a well-stocked mini-bar. The soundproofed rooms ensured a quiet and peaceful night's sleep. The hotel also had a great dining restaurant and a bar/lounge area where we enjoyed delicious drinks. the service and quality of this hotel were exceptional.

We would definitely recommend this hotel to our friends and family.

The location of the hotel was perfect for exploring Birmingham, with easy access to attractions and plenty of restaurants and bars nearby. Our room was spacious and comfortable, and we appreciated the free popcorn and complimentary drink. The staff at reception, Ahsah and Rocio, were incredibly friendly and kind. we had a nice stay at Novotel Birmingham Centre.

Convenient location, great breakfast selection, friendly staff, modern and clean lobby/bar/restaurant area.

The value for money at this hotel was excellent, with a lovely, clean and well-equipped room. The location was perfect for exploring the area, with plenty of nearby dining and shopping options. The staff were incredibly friendly and helpful throughout our stay.

The hotel breakfast menu could benefit from a wider selection or more variety.

The welcoming staff, beautiful rooms, central location, clean rooms with plenty of towels, huge and comfortable beds.

Was all great.

The hotel's location is perfect for anyone looking to enjoy the nightlife in the area, with popular clubs and bars just steps away from the main entrance. The hotel also offers easy access to the Barclaycard Arena, making it a great choice for attending events and concerts. The reception staff were extremely helpful and friendly, going above and beyond to ensure a pleasant stay. The breakfast at the hotel was excellent, and the overall service was top-notch. The hotel's proximity to the Utilita Arena was a major plus for concert-goers. The room itself was spacious and included a mini fridge.

Felt like part of the family, couldn't find a single fault.

Stayed for a concert at the Utilita Arena. Ideal location, a short walk away. Warm welcome from Nan at check-in, very helpful and informative. Room was perfect, clean and quiet, with a comfortable bed and a huge TV. Nice bar area with great food options. a very positive first impression.

Would recommend this hotel.

Helpful staff. Excellent breakfast. Convenient location. Spacious and comfortable room. Close to bars and restaurants. Effortless check-in and check-out process

Nothing that I didn't like.

Great experience during business trip, with complementary coffee and tea in the room and free Wi-Fi. the hotel is ideally located in the heart of the city, with easy access to local restaurants and shops.

The room was small and outdated, and the air conditioning unit was noisy and not very effective.

great location, walkable to shops and restaurants, breakfast had wide selection

uncomfortable pull-out sofa bed