We recently stayed at Mercure North Hotel for a weekend getaway. The room was clean and well-presented, and the comfortable bed ensured a good night's sleep. The breakfast exceeded our expectations with a wide selection of hot and cold items. The staff was extremely polite, friendly, and helpful throughout our stay. The location was convenient and easy to find, just off the A48. com, our stay was incredibly affordable.

Totally recommend this hotel.

I recently stayed at a hotel in Cardiff and had a fantastic experience. The value for money was excellent, with a comfortable bed and lovely interior in the room. The location was perfect, just a stone's throw away from the city center. The staff at the hotel were incredibly helpful and professional, ensuring that we had everything we needed for a comfortable stay. Special thanks to Connor for the delicious dinner and top-notch service. The added bonus of free parking was also greatly appreciated.

One small improvement that could be made for breakfast is the variety of items offered. Everything else was great!

I had a great stay at this hotel. The cleanliness of the room was top-notch, and the modern decor was really impressive. The hotel facilities were well-equipped, and I especially appreciated the convenience of having tea and coffee making facilities in the room. The staff were friendly and helpful throughout my stay. The location was reasonably close to the city center and industrial parks, making it easy for me to get to where I needed to go. Additionally, the free parking provided was a bonus.

Couldn't fault.

Cleanliness: The room was clean and well-appointed. Bed Comfort: The bed was comfortable and provided a good night's sleep. Breakfast: The breakfast selection was delicious and had a good variety. Staff: The staff were friendly and provided great service.

Can honestly say there wasn't anything not to like.

The staff at Mercure were incredibly helpful and polite, making my stay enjoyable. The room was clean, spacious, and had all the necessary amenities. The food in the bar and restaurant was of a high standard. The Maitre de and breakfast staff were attentive and made sure everything was taken care of. The location of the hotel was convenient, and the modern decor was pleasing to the eye.

There were a few minor issues, such as the lack of allergen labels on cereals and the absence of signage for gluten-free bread. The initial check-in experience was not very welcoming, with minimal information provided and a lack of privacy.

Very comfortable and clean rooms. Great staff and helpful service. Good breakfast selection. Easy check-in and check-out process.

Nothing that I didn't like.

We had a fantastic stay at this place. The staff here really went above and beyond to ensure that we had a comfortable and pleasant experience. From the moment we arrived, we were greeted with a warm welcome and efficient check-in process. The room was spacious and well-appointed, with a large and super comfortable bed. The hotel is in a great location, with ample parking and easy access to taxis for getting into the city. The breakfast was excellent, with a wide range of options and freshly cooked dishes. the level of service and the quality of the accommodations made our stay here truly enjoyable. We would highly recommend this place to family and friends.

Excellent staff, accommodating unexpected extra night, arranged transport, less stress. Spacious, quiet, comfortable rooms with good facilities. Hot, regularly restocked buffet breakfast with continental options. Good location for Cardiff Metropolitan University. Parking easy on site. a reliable option for future stays in the area.

The room was clean and spacious, with a modern design and a lovely bathroom. The bed was comfortable and the blackout curtains ensured a good night's sleep. The location of the hotel was convenient, with easy access to a nearby restaurant and close proximity to motorways. Free parking was a bonus, and the check-out time of 12 pm allowed for a leisurely departure.

The toast was often burnt and the fry-up was lukewarm. The layout of the food area was messy and guests were mixing and contaminating the food.

The location of this hotel is perfect for visiting Cardiff, with easy access to the M4 and just a short drive away from the city center. The rooms are very comfortable, with spacious bathrooms and great service. The breakfast is delicious and the staff goes above and beyond to ensure a pleasant stay. The hotel also offers free parking, which is a bonus.

The exterior of the hotel could use a little TLC and some areas may be in need of better lighting.

Great staff, creative room decorations, and thoughtful surprises for special occasions. Convenient location near major road and easy access to the city center. Delicious and varied breakfast options. Pleasantly quiet rooms for a good night's sleep. Free parking and close to public transportation.

Excellent value for money - comfy beds, well-designed rooms, and a safe included, ideal for adults and children. Decent gym facilities available. Convenient location for hospital and surrounding area if traveling by car.

Felt so well taken care of, no complaints.

The hotel is conveniently located near the city centre with good transport links, making it easy to access various destinations. The rooms are spacious and comfortable, with a choice of pillows that ensure a restful sleep. The bathroom is clean and well-equipped with toiletries. The staff provides helpful and kind service, ensuring a pleasant stay. The breakfast offers a variety of food options to suit different preferences. Additionally, the hotel is close to a bus stop that connects to the city centre.

Some guests experienced difficulties with the AC in their rooms, resulting in discomfort during their stay.

The bed was comfy and there were plenty of pillows. The bathroom facilities were clean and well-maintained. It was nice to have an espresso machine and tea available in the room. the room had a plug-in heater provided since the heating didn’t work. The location was convenient and easy to find, with included parking.

Our particular room was not very good, as we had issues with the heating and shower drain. Despite reception trying to assist with a plug-in heater, the room remained cold throughout the stay and the shower took a while to drain which made us worry it might overflow.