The Park Plaza Riverbank in London is ideally located, offering easy access to public transportation and attractions. The contemporary decor and inviting lobby create a sophisticated atmosphere. The rooms with impressive river views on higher floors provide a truly unforgettable setting, making the stay memorable.

encountering rude cleaning staff was an unfortunate experience.

The guest services team at Park Plaza were outstanding, always going above and beyond to ensure our stay was enjoyable. The app made check-in/out a breeze and the texting service provided prompt responses from reception. The room was spacious with a beautiful river view, and the bed was incredibly comfortable. Room service was quick and affordable, and the spa and swimming pool were a great way to relax. The hotel's location was perfect, with convenient access to a nearby Tesco Express and other local attractions.

While the hotel had plenty of breakfast options, there were no vegetarian choices for a full English breakfast and no oat milk for coffee/tea. Additionally, our room didn't have a waste bin, and we had to use the one in the bathroom.

We loved the breakfast and the helpful staff at the Kids Corner, especially Corey! The location was perfect with easy access to main attractions and transportation. Housekeeping responded quickly to our requests, making our stay more comfortable. we had a great family experience despite a few small hiccups.

The staff was friendly and the lobby smelled amazing. The location was convenient, with a short walk from the underground. Some rooms have a view of the river and Big Ben. The room service was quick and the TV had chromecast abilities. The curtains could be drawn via remote and the AC/heat worked well.

Felt more than at home, no complaints.

The rooms were spacious and clean, with everything I needed for a comfortable stay. the staff was friendly and helpful, always willing to answer my questions and provide assistance when needed. the location was also great, with easy access to nearby attractions and amenities.

My room did not live up to the description and expectations I had based on the website. the view was not as advertised, and there seemed to be a lack of attention to detail, such as a dirty teaspoon left in the room.

The hotel's location is perfect, within walking distance of the main London attractions and close to the subway. The staff was welcoming and offered us a drink on arrival. The breakfast was delicious and we enjoyed the beautiful view from the restaurant.

Nothing, no complaints at all.

The room was clean and had all the necessary amenities, including a separate bath and shower. the staff at the hotel were friendly and helpful, especially the concierge. the location of the hotel was great, with easy access to restaurants, cafes, and a minimart nearby.

Phone calls to housekeeping or to report a fault went unanswered, and on one occasion, I had to go downstairs in person to report a late room service order. the hotel seemed to be understaffed and lacked attention to detail in various aspects, such as the malfunctioning bedroom TV and the incorrect bed size provided.

I got great value for my money at Park Plaza! The room was clean, modern, and had an amazing view of Parliament, Westminster Abbey, and the London Eye. The hotel's location was perfect for sightseeing and it was within walking distance of many attractions. The staff were friendly, accommodating, and went above and beyond to make my stay exceptional.

The breakfast menu could use a bit more variety.

I stayed at Park Plaza Riverbank for transit during my travel, and the convenience of being only 20 km away from London City Centre was exceptional. The hotel's contemporary and sophisticated décor, alongside the impressive views of the River Thames, the London Eye, and the Houses of Parliament from the on-site restaurant and bar, made for a memorable experience. The proximity to Vauxhall and Waterloo transportation hubs also made exploring the city on foot very convenient.

The only minor negative feature I encountered was a slight delay in obtaining a printout of my bill upon checkout, which resulted in some confusion over unexpected charges. However, the issue was resolved with the assistance of the supervisor, albeit with some unnecessary complications.

I recently stayed at the Park Plaza Riverbank for a few nights and had an amazing experience. The breakfast options were outstanding, with a great selection of nuts, seeds, and even soya milk. The bed was extremely comfortable, with high-quality sheets and pillows that felt soft and clean. The overall ambiance of the hotel, including the lighting and thoughtful details, created a pleasant and welcoming atmosphere. The staff were friendly and helpful, and the modern facilities made my stay even more enjoyable. I especially loved the modern tech in the room and the superb shower and hair dryer. The location, near the Thames and Westminster bridge pier, was convenient for exploring the river and the South Bank area. I had a fantastic stay and would definitely return.

Recommend this hotel.

The spacious rooms offered incredible views of iconic landmarks like the Houses of Parliament and Big Ben. The attention to detail from the staff was impressive, especially at Chino Latino, where they remembered my order from the previous night. The atmosphere was lively with live music, making it a truly memorable experience. The hotel itself had a modern and stylish aesthetic, and the breakfast was delicious. I highly recommend this hotel for a wonderful stay in London.

The hotel had a lovely bar serving great drinks and nice restaurant with fantastic breakfast selection. The room had comfy beds, a nice bathroom, and convenient controls for the lights, temperature, and curtains. The foyer had comfortable seating and there was a spacious suite with exceptional views. The pool was good for swimming, and the location was central but not noisy.

Felt safe and secure, no complaints at all.

We had a fantastic stay at this luxurious hotel. The rooms were clean and well-maintained, with all the amenities we needed like a kettle, biscuits, and milk. The staff were friendly and helpful, going above and beyond to make our stay memorable. The location was perfect, within walking distance of many attractions and the tube station. The bar had a great atmosphere with excellent music and outstanding service. The swimming pool and spa facilities were amazing, allowing us to relax and unwind. We will definitely be back!

We highly recommend this hotel to friends.

We loved the location of this hotel! It was right in the center of the city, just a short walk from the famous landmarks and with a bus stop conveniently located right outside. The view from the hotel's terrace was absolutely breathtaking!

We would definitely recommend this hotel to others. The staff really brought the service to a whole new level and made our stay memorable.

Visually stunning decor, spacious rooms, friendly and efficient staff, excellent breakfast, amazing Thames view, lovely spa.

Everything great.