Pestana Chelsea Bridge Hotel & Spa, London (United Kingdom) - Deals & Reviews

Room cleanliness could improve. bathroom fan was dirty.

arriving at this hotel woudl ve been a delight if I had received any decent towels, but alas, I only got two, just as some random guests did. the so-called 'spa' is a real joke, not even any hairdryer? very underwhelming and you'd think they'd offer me a complimentary drink after such a faux pas, but no.

Proximity to local bus routes, accessibility to various attractions, unique bathroom window design with Venetian blinds

It would be great to see improvement in staff communication, as responses to questions felt inconsistent!!! Additionally, some rooms could use updated furnishings, and cleanliness standards should be higher!!! Elevators need better maintenance, as out-of-service issues caused inconvenience!!!

the reception staff could be a bit indifferent 😕. but the rooms were large and clean with great views over battersea park. i also loved the spa facilities and the delicious breakfast options!

The spa was an amazing retreat after a long day exploring. I loved the modern guest rooms and the breakfast spread was delicious with many options each morning.

Though the location is decent, it requires planning to navigate, as the closest tube station is a bit of a walk. Furthermore, the room service took longer than expected at times.

the bar staff were friendly and very efficient during busy shifts. all elevators seemed fully operational.

Great service at check-in. spacious room had a nice view but noisy from train tracks.

Great pool facilities and spacious rooms. enjoyed the calm area. Loved the funky 60s decor that added character. Extended checkout was a plus!

Felt relaxed, nothing to complain about.

Convenient location and nice staff

I stayed here for 3 nights and really liked how close it was to the tube station. Staff was super nice and fixed my little maintenance issue quickly. The room was decent but the couch could use a cleaning. Breakfast was included and pretty tasty! Just wish the pillows were better, they were kinda flat.

the air conditioning was tricky, but our room was super spacious and well-lit! enjoyed walking around battersea park and the staff were friendly, even offering tips about the area 😄. nearby restaurants were pretty good.

This place suits me perfectly with great amenities like wi-fi, fitness center, indoor swimming pool, and 24-hour reception. Staff were helpful with restaurant recommendations on my first stay. I’ll keep coming back for my city trips!

The location is excellent. just a 4-minute walk to the Battersea Power Station mall and lovely nearby restaurants. Staff were friendly, and the room was bright and clean with all essential amenities.

There were maintenance issues with the hot water supply, leading to discomfort during peak hours. Additionally, service quality varied, with some interactions feeling surprisingly indifferent.

this hotel was really nice! the location is perfect, just a short walk from battersea park and tube stations. the staff were super friendly and gave us a free drink while we waited to check in, which was cool. the rooms are huge and cozy with interesting bathroom views. the breakfast was to die for, so many choices and filling!

but check-in took forever cuz the system was down and the room service options for vegan food were really poor. also, the elevators could use some better maintenance, they were kinda outta service a lot.

Nice and spacious room in a safe area. Rodrigo at the café really brightened my mornings with his cheerful efficiency. The shower had a great water pressure, perfect for washing off that London drizzle!

The breakfast options did get a tad monotonous after six days—like an encore of a not-so-great band. And let's just say the café staff could loosen up. I felt like I was visiting the in-laws!

I enjoyed my time. The outdoor terrace was great for cocktails by the park. The staff were friendly and provided room service with decent sandwiches and chips. After returning from a gig, I found a plaster under the duvet, which needed addressing. However, the bedding was changed without hassle. Breakfast included a good variety, and the hot options were surprisingly lukewarm. My time exploring local attractions added to the experience as I love art and history.