Comfortable room with a large TV, perfect location for exploring Liverpool city center and the football grounds. The staff at Phoenix Hotel Liverpool were friendly and helpful. Despite a minor inconvenience with the lack of breakfast options, they were honest about it and recommended alternatives. I had a pleasant stay and would recommend this hotel.

We had a great stay at this hotel! The rooms were beautiful, clean, and comfortable, with a lovely bed and a strong shower. The staff we met were friendly, helpful, and kind. It was also a convenient location for us, as it was not far to drive into the city center and we were able to reach North Wales in just 45 minutes by car. We were even able to enjoy Netflix and Prime on the TV during our stay. a great experience!

Felt cozy, no reason to complain.

We had a fantastic stay at this luxurious hotel. The location was perfect, being close to the city centre and within walking distance of a pub. Despite being near the centre, it was quiet and peaceful, allowing us to relax and unwind. The staff were extremely friendly and helpful, going above and beyond to ensure our needs were met. The room itself was beautifully decorated and well-maintained, providing a comfortable and cozy atmosphere. We especially loved the large TV, which was a pleasant surprise. we had a wonderful experience and would highly recommend this place to others.

In summary, this venue provided a great experience for us. We would definitely recommend it to our friends.

The hotel's location is perfect - it's close to the centre but far away enough to be quiet. The cleanliness of the hotel is impeccable. The staff were exceptional, providing friendly service throughout my stay. The hotel facilities were impressive, with a beautiful bar and well-maintained rooms.

Nothing, no complaints at all.

The decorations were really nice, and the building itself was impressive. the location was also pretty good as we could easily reach both the city center and North Wales. the rooms were clean, and the showers worked well.

We had a terrible experience with check-in. They didn't mention the deposit until we arrived and asked for it.

As low-budget travelers, we were pleasantly surprised with the spacious rooms and comfortable beds. The modern layout and ample tea facilities were a bonus. The shower was amazing, and our teenage daughter appreciated the added hairdryer. The staff, especially Meg, were friendly and approachable, making us feel right at home.

Felt so at home, no complaints at all.

Convenient location, 2.5 km from my work. Friendly, helpful staff. Comfortable room with kettle and ensuite. Comfortable and cozy. Exceptionally clean and modern bathroom.

Pleasantly surprised room design, comfortable bed, smart TV, helpful staff, complimentary Prosecco.

Couldn't find any faults at all.

The location was ideal, with the convenience of being close to the city center but far enough away to enjoy a peaceful atmosphere. We also loved the fact that it was situated right in front of a pub, making it easy to grab a drink and socialize. Another bonus was the proximity to a field, perfect for taking relaxing walks and enjoying nature. The room itself was comfortable and nicely decorated, exceeding our expectations. We were pleasantly surprised by the friendly reception staff, who went above and beyond to make us feel welcomed.

The breakfast was a major disappointment. Despite prepaying for it, we received a small and underwhelming meal that didn't meet our expectations.

We had a fantastic stay at this luxurious hotel. The location was perfect for us, just 10 minutes away from the stadium and 20 minutes from the city centre. The staff were extremely helpful and friendly, going above and beyond to ensure our comfort. The room was beautifully designed and the facilities were top-notch. The bed was incredibly comfortable and the smart TV was a great bonus. We also enjoyed the complimentary glass of Prosecco that was brought to our room. our stay here was perfect and we highly recommend it.

This hotel is ideal for families.

This hotel is conveniently located close to the city center, making it easy to explore all that the area has to offer. The rooms are beautifully decorated, creating a comfortable and inviting atmosphere. The staff are friendly and go above and beyond to ensure a pleasant stay. The bar offers a great selection of drinks at affordable prices. Guests also have the option of enjoying a delicious continental breakfast or visiting a nearby café for a tasty, budget-friendly cooked breakfast. Free parking is available, and the hotel is just a short walk from Anfield Stadium.

The hotel holds a £150 deposit for potential damages, which can take up to a week to be returned.

The rooms at the Phoenix Hotel were stunning and spacious, with beautiful designs and comfortable furnishings. The bathrooms were equipped with both a regular shower head and a luxurious waterfall head, and one room even had a jet bath. As trekkers and a group of friends, we appreciated the ample space and comfortable environment to relax and unwind. The staff we encountered were friendly and helpful, adding to the positive experience. The location was within walking distance of the city, making it convenient for exploring.

Felt right at home, no complaints at all.

The staff were brilliant, both in the evening and the following morning. The food truck outside had delicious fresh food.

Felt so taken care of, nothing too much trouble.

From the minute I arrived, I had an exceptional experience at the Phoenix Hotel. The room was modern, fresh, and impeccably clean. The staff, especially Liam at the bar and Meg during check-in, were incredibly helpful and informative. They went above and beyond to ensure my stay was comfortable and enjoyable. I also appreciated the convenience of late-night room service and the resident bar. The location was great, although transport was needed to reach the city. I had a wonderful stay and would highly recommend this hotel.