great experience at a hotel in east end. lovely staff, free water & fruit, and a kitchen for guests. neat, modern room and convenient street parking. would stay again!

Lingering smell in the room.

The Prince Regent Hotel Excel offers great value for money with clean rooms and friendly staff. The location felt safe and secure, and the staff went above and beyond to accommodate our needs, even offering to pay for the cash withdrawal fee when we needed to pay in cash.

The breakfast option could be improved with more variety.

The staff were incredibly friendly and helpful throughout our stay, always going the extra mile to ensure we had a comfortable experience. The room was clean and well-maintained, with modern amenities that made our stay enjoyable. Additionally, the hotel offered free water and fruit for guests, a nice touch that added to the overall value of our stay. The location was also convenient, with easy access to public transportation and key landmarks in the city.

While the hotel had many positive aspects, there were a few drawbacks. The neighborhood where the hotel is located seemed a bit run down and not particularly attractive.

Free parking, tea, coffee, fruit, and water provided. Friendly and helpful staff. Easy access to London via nearby station. Good value for short stays.

Clean rooms, friendly staff, complimentary breakfast, convenient location near ExCel Center and transportation, free parking.

Everything was spot on.

Friendly staff. Clean room with comfortable bed. Convenient dining area for personal food. Close proximity to ExCel centre. Good value for money.

The hotel is conveniently located with lots of food outlets nearby, including an Indian takeaway next door and a chip shop across the road. It is also a short walk from the DLR station and City Airport, making transportation easy. The rooms are modern, clean, and comfortable, with amenities such as free wifi, a hair dryer, and an iron with ironing board. Guests can also help themselves to complimentary bottles of water, fresh orange, and fresh fruit. The staff is friendly and helpful, providing excellent service.

One downside is that the breakfast is served in a small lobby area, which may result in limited seating if everyone arrives at the same time.

I had a fantastic stay at this hotel! It was so convenient being close to the DLR station and the ExCeL Conference Centre. The location was perfect for exploring the local shops and had easy access to public transport. The cleanliness of the hotel was exceptional, with my renovated room being spotless and the shower being of decent quality. The hotel facilities were great, with free Wi-Fi and even a small breakfast included. The staff were incredibly friendly and helpful, making my stay even more enjoyable.

Absolutely nothing.

During our romantic escape, we enjoyed the quick and efficient check-in process. The staff were friendly and helpful throughout our stay. The location of the hotel was ideal, being close to public transportation and attractions such as the O2 arena. We also appreciated the cleanliness of the rooms.

The rooms were a bit small and there wasn't much to do in the surrounding area in terms of restaurants or pubs. We also had to wait for breakfast due to limited seating.

The room was very clean and comfortable, with a good location for accessing the Excel. The complimentary breakfast was a nice touch and the staff were friendly and helpful. I appreciated being able to use the kitchen facilities and the availability of bottled water and juice. I would recommend this hotel for a pleasant stay.

Quiet, clean, and secure hotel with a convenient car park. Freshly cooked and varied breakfast with fresh fruit and water available. Fresh towels and clean/new pillows provided daily. Thoughtful fan and good lighting in the spacious room. Very relaxing atmosphere. Staff is friendly and helpful, making guests feel safe and welcome. Provided assistance with recommendations for nearby food options and directions around the area.

Felt cared for and had no complaints at all.

This hotel is in a really good location, surrounded by local shops and just a short walk from the Excel exhibition centre. The staff were friendly and the basic amenities like free breakfast were a nice touch. I also liked that some of the rooms had a small balcony with a garden table, perfect for enjoying breakfast or a cup of coffee in the morning.

Everything was ok, nothing to complain about.

We had a great stay at this hotel. The staff were extremely helpful and welcoming. The room was well equipped, clean, and provided a comfortable night's sleep. The breakfast exceeded our expectations. Additionally, the hotel's location was convenient for accessing main routes and transportation options, such as the DLR and Excel center.

No negatives.

Convenient location for Excel Centre. Clean rooms with well-appointed shower. Friendly staff and free amenities like water and fruit. Helpful kitchen facilities for budget travelers. Plentiful breakfast options.

We, as guests with disabilities, appreciated the friendly and fast check-in, clear instructions on room arrangements and breakfast, a warm and cosy room with a comfy bed, a substantial bathroom with a large rainforest shower. The breakfast included a cooked fry-up and optional cereal, fruit juice, and tea/coffee. The location was ideal for visiting the ExCeL centre and using the DLR into the city of London. The staff were friendly and helpful, and the complimentary fruit was a lovely touch.

Felt immediately at home, no complaints whatsoever.