I stayed at this hotel for a couple of weeks while my house was being renovated. The staff, especially Anita at the front desk, were friendly and very helpful. The rooms were serviced well, and the housekeeping staff were cheerful and accommodating. The hotel is new and clean, with a fresh feel to it. The rooms were of average size and had excellent cleanliness, including the carpets. The bath tub and pillows were a nice touch, and the bed was comfortable with a cozy duvet. The price was surprisingly affordable, making it great value for money. The breakfast was good, although the sausage was a bit dry.

Would be happy to recommend this hotel.

We were pleasantly surprised by the excellent service, delicious carvery, and generous breakfast options. The staff were welcoming and knowledgeable, and the location was convenient near the train station. The rooms were clean and the staff went above and beyond to accommodate our early check-in.

Nothing, everything was great.

We had a great time staying here! The hotel is easy to reach from the train station and located just off the motorways, making it perfect for exploring the nearby shopping centres. The staff are particularly friendly and welcoming, especially the front desk receptionist on the night shift. Our room had all the amenities we needed, including a flat-screen TV, air conditioning, and garden furniture. The hotel also has a great restaurant and bar with a lovely leisure garden area.

Definitely recommend this place to anyone looking for a comfortable stay with great service and amenities.

The hotel is very clean and tidy with comfortable rooms and good, free wifi. The buffet-style breakfast is quick and reasonably priced. The attached restaurant is busy but the food is delivered promptly. There is also a nearby pub for a relaxing evening drink.

Felt secure, no complaints.

Spent Christmas there and I must say, the staff was amazing. We were offered complimentary hot drinks and mince pies upon arrival, which was a nice touch. The location is perfect for exploring the nearby town and attractions. The breakfast was fantastic, with a wide selection of hot and cold options.

The rooms were a bit of a letdown. The beds weren't very comfortable, and the noise from the roadworks outside was irritating.

I had an excellent experience staying at Spring River Ebbsfleet. The hotel was clean and the location was convenient. The room size was spacious and the air conditioning worked well. The price for the area was great. The staff met all our needs and were courteous and kind, making us feel comfortable and welcomed. The cleanliness was exceptional, and the daily provision of water and biscuits was a nice touch. The hotel also felt very secure with the key card access. The pub next door and the supermarket nearby were convenient amenities. I highly recommend this hotel.

Clean, spacious room. Friendly staff. Convenient location near motorways. Free wifi and parking. Easy check-in and check-out.

For the price we paid, the value was excellent! The room was spotless and really spacious, with super comfortable and firm beds. The location was great, not far from Bluewater shopping centre, and there was even a Co-op just a minute away. The staff were absolutely fantastic, especially the check-in staff who showed exceptional care and understanding when I mentioned my recent hospital surgery. They even went the extra mile to help with microwaving our food and were always ready to assist. A big shoutout to them!

The breakfast option could be improved by ensuring that the eggs are replenished more quickly. Sometimes, people are left waiting with their breakfast getting cold while waiting for the eggs to be ready.

The room was clean and tidy, with all the amenities I needed such as a kettle, tea, coffee, and biscuits. The staff was extremely friendly and always ready to help. I also loved the cozy atmosphere of the hotel, especially with the nice view from my window. The location was great, with a shop nearby and only a short distance to the train station.

That the receptionists were a bit slow, but they were still kind. Another issue was that the restaurant sometimes opened late in the morning, so you had to wait a few minutes to enter.

We stayed at this hotel recently and had a fantastic experience. the location was perfect for us, just off the A2 and near Ebbsfleet station. The hotel is situated on a hill, providing beautiful views. The service at this place was outstanding, with the staff giving exceptional service, from the 24-hour reception to the restaurant and bar/lounge area. They even welcomed us with a refreshing drink upon arrival. The room amenities were top-notch, with everything we needed including an ironing facility, heating, air conditioning, and a flat-screen TV. The room was spacious and well-maintained, with comfortable beds for a good night's sleep. Additionally, the hotel had a lovely leisure garden area where we could relax and enjoy the Wi-Fi. The free parking was a bonus as well, making our stay hassle-free.

We would highly recommend this hotel to families.

Good location near Ebbsfleet and M25. Clean, modern rooms with comfy mattresses. Marston's restaurant offers decent food and service. a good option for longer stays in the area.

The hotel is conveniently located close to Ebbsfleet international station, making it a great choice for travelers. It is easily accessible by public transport, and once the roadworks are completed, the overall experience is likely to improve. The rooms are spacious and comfortable, with clean bedding that ensures a good night's sleep. The staff at the reception desk are friendly and efficient, providing excellent service. The breakfast options are delicious and varied, offering something for everyone.

Some areas of the hotel, such as the bathroom and certain parts of the room, could use a more thorough cleaning.

We had a wonderful stay at this hotel, located on a hill and just off the A2 near Ebbsfleet station. The room was spacious and clean, offering all the amenities we needed including ironing facilities, heating and air conditioning. The staff at the front desk were exceptional, providing us with a warm welcome and even a complimentary drink. The hotel also had a lovely garden area where we could relax and enjoy the beautiful surroundings. Wi-fi was available throughout the hotel and we also had the convenience of free parking. a fantastic experience!

We highly recommend this hotel to anyone.

The property is modern with clean and spacious rooms. The hotel is located in a quiet area, making it ideal for families. There is a convenient co-op nearby for any essential items.

Felt great, no complaints.