The Charlton Boutique Hotel, Cheltenham (United Kingdom) - Deals & Reviews

The hotel is conveniently located with a peaceful atmosphere, making it perfect for an overnight stop after a long drive.

Unfortunately, the absence of on-site staff made it difficult to get assistance when the restaurant was unexpectedly closed, impacting our dining experience.

I was greeted with a delightful complimentary bottle of wine,, and the staff were genuinely helpful during my stay. The room was comfortable and clean, ensuring a pleasant night.

The location was misleading. my walk into town was along a busy road. Additionally, the absence of a hairdryer in the bedroom was quite inconvenient.

the self check-in process was an absolute disaster, with unclear instructions leaving me scratching my head. i was also thrilled to discover there’s no restaurant on Mondays, which just adds to my delight. i absolutely expected some kind of courtesy gesture for all the chaos, but alas, i guess i’m not special enough for that.

This is a real gem of a place, very clean and comfortable with a lovely bar and restaurant! The staff were incredibly friendly and made the stay truly enjoyable.

Missing a staffed reception made interactions a bit tricky, and the bar's limited hours were disappointing. The contactless aspect lacked the warm personal touch I prefer.

Consider asking for extra milk when you check in. it might not be readily available otherwise.

fabulous and clean room, amazing pizza, upgraded bathroom in good condition

Self check-in is a hassle!!! Missing instructions left me confused. The bar not opening until 5 PM is absurd!!! And a 50-minute walk to town is misleading—better to manage guests' expectations!!!

The spacious en-suite room had generous tea and coffee supplies, and breakfast featured well-prepared locally sourced food. The attentive staff made a significant difference in our stay, enhancing our overall experience.

Room door quality allowed too much noise from other guests, but the location was beautiful and the bed was very comfortable

dinner quality, spacious room, noisy door

We enjoyed our stay at this cozy spot, especially since the kids loved the neat little seating area in our room. Conveniently located close to attractions made it easy for our family to get around. The nearby restaurant served great food, too!

My wife says that the self check-in process could be a bit simpler for families traveling with young kids.

I had a modern and clean room during my stay. The breakfast options were simple but enjoyable. On one morning, I appreciated the chance to chat with the staff, which made my day start better. Navigating around was not too difficult, and I parked without any hassle. However, I found the area a bit noisy at night. As someone who often enjoys road trips in my relationship, I appreciated this experience.

The stay was good for coming and going as I pleased. I enjoyed a nice comfortable room. The breakfast options included a varied menu which I found appealing. The location has easy access to key attractions. A memorable moment was chatting with friendly staff during breakfast. It made my mornings pleasant. I love the simplicity and comfort found in small hotels, which reflects my appreciation for local culture.

The staff was genuinely helpful which really enhanced my experience. The location was excellent, with lovely gardens nearby and charming eateries just a short stroll away.

But the decor felt a bit tired and the mattress could use some updating.

Great place to unwind after a day of exploration, and the access to local attractions makes it a perfect base for adventure.

Warm hotel with clean rooms. Free parking is great, but the bar was closed early.

Really enjoyed the spacious room and excellent food options! Housekeeping was top-notch, and it was great having a beautiful garden area to relax in. Perfect spot near Montpelier Gardens for a pleasant stroll.

It would be nice if the bathroom mirrors were better positioned for shorter guests. Also, having a contactless check-in can be a bit tricky for those less tech-savvy.