During my recent stay at a charming hotel in Canterbury, I was delighted to find that breakfast options were customizable to my liking. The friendly breakfast staff went out of their way to accommodate my preferences, making me feel truly valued as a guest. The quiet location of the hotel also added to the peacefulness of my visit. Although the room was on the smaller side, it did not pose a major inconvenience and the cozy atmosphere made up for it. Additionally, the hotel staff were kind enough to assist me with my luggage, demonstrating their helpfulness and attentiveness. The overall experience was one of luxury and ease, leaving me completely satisfied with my stay.

The value for money was incredible, with a clean and comfortable room. The central location allowed us to easily explore all the famous landmarks on foot, and the staff went above and beyond to make our stay enjoyable.

The only thing that could make the breakfast better was a wider food selection.

pilgrims was a cozy, convenient haven in canterbury. friendly staff, comfy rooms, and tasty breakfast made our stay memorable. the little touches like fresh milk made all the difference. will definitely return!

The hotel is in a fantastic location, right in the heart of the city center. The room was spacious and well laid out, perfect for families with children. The recently renovated bathroom was clean and had a large window. The continental breakfast had a great variety of options, including typical English breakfast dishes, cereals, milk, fruit.

Felt very satisfied, no complaints at all.

Great location near train station and restaurants. Clean, modern rooms. Delicious continental breakfast. Helpful and friendly staff. Ample choices for breakfast.

The hotel is ideally situated in the heart of the city, right near to all the other attractions Canterbury has to offer. You can easily explore the city center and visit the Cathedral, which is just a short walk away. The rooms are spacious and comfortable, providing a cozy retreat after a day of sightseeing. The staff are friendly and attentive, always willing to assist with any requests. The continental breakfast is a delicious way to start the day, offering a variety of options. The views from the rooms are picturesque, showcasing the charm of the historic buildings.

The lighting in the rooms could be improved, as it was a bit dim.

loved our stay at pilgrims! fantastic staff, perfect location, and super comfortable room. exceeded our expectations for a city break in canterbury. definitely coming back!

Noisy at night.

We loved the cozy and warm rooms, perfect for a base to explore. The location was superb, close to the Marlowe Theatre and the High Street. The staff member who checked us in was friendly and helpful. The continental breakfast offering was substantial and even had vegan Baileys. A real gem for solo travellers, with spacious single rooms that even had a bath. The restaurant served delicious traditional English fare.

Felt almost like at home, no reason to complain.

Great stay for a romantic escape! We enjoyed the complimentary breakfast and discount on food and drinks. the hotel's central location made it easy for us to explore, shop and dine in the heart of the town.

Our room was small and located on a noisy street, making it hard to sleep at night.

Lovely hotel, helpful staff, comfortable bed, enormous breakfast, best I've stayed in.

Nothing, all excellent.

This hotel is marvellously located right in the historic centre of Canterbury. The staff were very friendly and attentive. Our room was comfortable with a lovely four poster bed and a lovely bathroom. The breakfast provided in abundance was a great start to the day.

All in all, everything was great.

We booked a room in the center of all the Canterbury action, right in the center by the shops and Marlowe Theatre. Our room, the Stour room, was small but perfectly formed, with a good-sized bathroom that was clean and tidy. The staff were friendly and polite, and the bar area was nice and relaxed. We had a great night's sleep on a comfy bed and enjoyed the convenience of the nearby car park.

Despite the lovely decor, it was pretty cold, especially with the door blowing open constantly. It was even more disappointing when our full English breakfasts arrived lukewarm, making them inedible.

The hotel's location right next to the Marlowe Theatre made it a perfect choice for us, as we were attending a show there. we were pleasantly surprised by the cheerful and friendly attitude of the staff, who promptly replaced a food item during breakfast. The room we stayed in was spacious and comfortable, allowing us to move around easily.

There were some noise issues due to a nearby event, which somewhat affected our overall experience.

Superb location, characterful building, pleasant bar, friendly and helpful staff, great value for money, clean rooms with good facilities.

Nothing to fault.