great location, friendly staff, well-kept facilities, clean and comfortable room, lovely room view, helpful tour and amenities provided, easy check-in process, ample towels and soap

noisy water pump during the night

Liked staying in the city center, just a few steps away from the main attractions. Loved the spacious and clean room and the friendly staff who were very helpful. the reasonable price for a city center location was also a bonus.

Disliked the noise caused by ongoing roadworks that started pretty early in the morning. the quality of the breakfast could have been better and the bed was a bit uncomfortable.

I had a fantastic stay at the White Horse. the staff were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. the pub atmosphere was perfect, adding to the overall experience. the location couldn't have been better, right in the heart of the city center. I also appreciated the convenience of the nearby car park, just a short 5-minute walk away. the cost of my stay was very reasonable, especially considering the unique experience I had compared to the usual hotel chains. the highlight of my stay was the "steak night," where I enjoyed a delicious meal. the room I stayed in was spacious and had stunning views over the gallery. the bed was comfortable, ensuring a good night's sleep. I must mention how lovely the staff, particularly Claire and Evie, were during my stay. I highly recommend the White Horse for a memorable and affordable stay in the city.

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The location was perfect, right in the heart of the city. The room I stayed in was comfortable and had everything I needed. The staff were friendly and helpful throughout my stay. The breakfast was delicious and filling. I would highly recommend this hotel for a pleasant stay in a great location.

We were thrilled with our recent stay at a hotel in York. The location was fantastic, with easy access to all of York's main attractions. We were able to walk to numerous eating places, making it incredibly convenient. The rooms were clean, comfortable, and well stocked with toiletries. The staff were friendly and accommodating, providing us with early check-in and helpful advice. The breakfast was delicious and the service was excellent. Plus, we had a lovely view of a square with fountains from our window.

There were some minor issues with maintenance in the bathroom.

I had a fantastic stay at this hotel. The staff were incredibly welcoming and friendly, making me feel right at home. From the moment I arrived, they were attentive and went out of their way to help me, even taking my luggage up to my room. The room itself was spacious and clean, with a large ensuite bathroom that had a deep bath and plenty of hot water. The hotel's location was perfect, right in the heart of everything I needed to get to. It was close to the city walls and just a short walk away from the town centre. And let's not forget the delicious breakfast! The full cooked breakfast set me up for the day, and there was a plentiful supply of tea, coffee, and milk. this hotel exceeded my expectations in terms of cleanliness, facilities, location, and especially the staff.

Nothing negative to say – my stay was absolutely perfect.

The White Horse in York was fantastic - a historic location close to major attractions, with a fun atmosphere above a pub. The staff, especially Claire H and Wesley, were incredibly helpful and friendly. The spacious rooms had comfortable beds and plenty of storage. The breakfast was excellent, and there was an abundance of tea, coffee, and milk provided in the room.

There was nothing I didn't like.

had a budget stay in york again and white horse was even better than before. staff was so friendly and helpful, great location, and the big comfy bed ensured a good night's sleep. highly recommended for a special visit.

Bathroom lighting was inadequate.

Friendly staff, great location near city centre and attractions. Good breakfast options for dietary restrictions. Clean, comfortable, well-stocked room with toiletries. Secure access with multiple keys. Powerful shower.

This hotel is perfectly located by the city walls, making it ideal for exploring all the sights of the city centre. The rooms are spacious and include a large sledge bed and a very large flat screen TV with free view, which is larger than most quality hotels. The en suite bathroom is also spacious and the bed is truly amazing. The breakfast included in the stay is fantastic, especially the wonderful bacon served.

All in all, our stay at this hotel was more than satisfactory.

Conveniently located, friendly staff, clean and spacious room. Good facilities, including a comfortable bed, electric shower, and power points. No musty smell. Towels and soap provided. Easy check-in and check-out process. a pleasant stay.

I recently had a very nice stay in a hotel in the center of York, just by the city walls. The value for money was great, with affordable prices and attention to detail. The staff were excellent, very friendly and helpful. The rooms were comfortable, with large sleigh beds and a large en suite bathroom. The hotel also served a fantastic breakfast with wonderful bacon. I also loved the location, as it was perfect for seeing the York sights.

All in all, everything was fine during my stay.

The warm and friendly welcome at The White Horse made me feel right at home. The room was clean and comfortable, with everything I needed for a relaxing stay. The location was perfect, just a short walk from the charming old town. Despite a few minor issues with the plumbing and temperature, the staff were quick to address them and ensure my comfort. I had a wonderful experience at The White Horse and would highly recommend it for a enjoyable stay in York.