We had a great time during our romantic escape at this hotel. The rooms were clean and beautifully decorated, creating a cozy and inviting atmosphere. Additionally, the staff was very friendly and helpful, providing excellent service throughout our stay. The location of the hotel was perfect for us as it was situated in a quiet and upscale neighborhood, offering a peaceful and relaxing environment. We also enjoyed the fact that the hotel had a well-maintained pool and fitness room, allowing us to unwind and stay active during our stay.

One downside of our experience was the lack of knowledge and responsiveness from the front desk staff. They seemed uninformed about our reservations and were not able to answer our questions or accommodate our late checkout request.

I recently stayed at this hotel and had a fantastic experience. The location was great, and I enjoyed being in a quieter and more upscale neighborhood. The rooms were clean, and the staff was super friendly and professional. The amenities provided, like the swimming pool and fitness room, were excellent. I loved being able to grab unlimited bottled water, and the bar staff had the best personalities.

I would highly recommend this place to anyone looking for a modern and comfortable hotel.

We absolutely loved our stay at this hotel. The staff, including Isaiah and Lacey, were incredibly helpful and friendly, making us feel welcomed and valued. The hotel itself was stunning, with immaculate grounds and a modern, clean design. Our guest room was spacious and comfortable, providing us with a relaxing retreat after a long day of exploring.

This hotel is highly recommended for everyone.

I had an amazing experience at the hotel. The staff was genuinely friendly and welcoming, providing exceptional customer service. The hotel facilities were clean and modern, with a well-equipped exercise room and a nice pool. The location in a quiet and upscale neighborhood allowed for a peaceful stay. It was also convenient to have a few restaurants within walking distance.

Was all great.

The hotel's location is convenient with plenty of facilities nearby. The rooms are clean and well-maintained with good amenities such as a 24-hour front desk and an on-site store. Staff are friendly and provide good service. The breakfast is tasty and there is a nice bar available.

The housekeeping staff could be more thorough in their cleaning and attention to detail in the rooms.

Had an incredible Thanksgiving weekend at this hotel. the property was incredibly clean and modern, with a pet-friendly environment that I really appreciated. the location was perfect and very convenient for exploring all the local attractions. Thirdly, the staff was wonderful and provided excellent service throughout our stay.

The hotel didn't have many activities or amenities. The pool area was a bit dull and lacked shaded seating, which would have been great for lounging on hot days.

Our stay at this hotel was fantastic. The staff was extremely friendly and helpful. The hotel facilities were modern and clean. The rooms were spacious and comfortable. We appreciated the cleanliness and the bright decor. The hotel's dog-friendly policy was a plus.

Nothing to complain about at all.

Our stay at the AC Hotel in Phoenix Biltmore was fantastic. The modern and clean decor made us feel right at home. The lobby had a fresh scent that showed the attention to cleanliness. The comfortable bed and well-designed room layout added to our overall comfort. The hotel's location was convenient, with quick access to shops and restaurants. We were impressed and this hotel has definitely made it on our list of must-stays when we return to Phoenix. I highly recommend this hotel.

We had an amazing stay at this hotel! The staff went above and beyond to make sure we were comfortable and happy. They even comped our drinks at the bar for our anniversary! The breakfast was delicious and the location was perfect. The only downside was no room service, but there were plenty of nearby options. I highly recommend this hotel.

The staff at Ac Hotel Phoenix Biltmore were absolutely amazing. From the front desk to the bar, everyone provided exceptional service. Lacey, one of the front desk staff, went above and beyond to make our stay special. She even comp'd our drinks at the bar and always greeted us with a smile. The hotel lobby was spacious and beautifully decorated, creating a welcoming atmosphere. The rooms were clean and comfortable, with complimentary coffee and water available. The fitness center had modern equipment, perfect for a workout. We enjoyed breakfast on the patio, and the food was worth the extra cost. The hotel also honored our anniversary with a gift card, which was a lovely touch. Parking was free, and there were no resort fees. I highly recommend Ac Hotel Phoenix Biltmore for a wonderful stay.

Good location for our needs, plenty of amenities nearby. Clean, simply furnished rooms with everything necessary. Excellent service from helpful and accommodating staff. Enjoyed the "hydration stations" and meeting the hotel's friendly dogs. Fitness center and lobby were well-maintained and well-equipped.

As a solo traveler, I absolutely loved the staff at this hotel. Lacey at the front desk was incredibly attentive and sweet, and even comp'd our drinks at the bar. Reesha and Carla at the bar took great care of us on the fabulous patio. Hunter at the Biltmore location was welcoming and provided the best Champagne for my boyfriend's birthday. The staff made our stay memorable and enjoyable.

Felt warm, but nothing to complain about.

The property was modern and clean, with a European-style atmosphere. The staff, especially Manager Joe, were friendly and accommodating. Despite a small and average room, it was very clean with plenty of towels. The breakfast menu was somewhat limited, but the nearby local options made up for it. I highly recommend this hotel.

Super clean and comfortable room, with friendly and helpful staff at the 24-hour front desk. Loved the sleek and modern decor, and the amazing breakfast offered. The hotel had a little store for any forgotten items. The staff, facilities, and overall experience were amazing. The bartender served an unbelievably well-cooked dinner, and the lovely patio was perfect for enjoying takeout meals.

Missing the convenience of room service, especially when traveling with family. Would have liked decaf coffee pods in the room.

Clean, modern, comfortable room. Pleasant scents throughout. Convenient location. Friendly staff. Pool and fitness room available. Breakfast on the patio was great.

Nothings.