The staff is extremely friendly and helpful. It is a budget-friendly option for those looking for a cost-effective stay. The location is great, particularly for skiing at the nearby resort and visiting attractions like Linville Falls. The breakfast is decent and the front desk staff, especially Roni, is fantastic.

Felt really welcomed, no reason to complain.

The location was great - close to local attractions. The heated outdoor pool was awesome. The breakfast was amazing with a wide variety of options. The staff was wonderful and check-in/check-out was easy.

Everything great.

The location of this hotel is excellent, as it is close to downtown Banner Elk and convenient to shopping and restaurants. It is also very close to Grandfather State Park, where you can enjoy the famous swinging bridge. The staff was friendly and provided good service. The rooms, especially those with a king bed and a tub, were updated and very clean. Additionally, the breakfast offered a nice assortment of offerings, including "real" freshly made scrambled eggs.

All was satisfactory.

I had a wonderful stay at Best Western in Banner Elk. The staff went above and beyond to make me feel welcome and comfortable. The room was clean and cozy, and the bed was incredibly comfortable. I especially appreciated the well-maintained outdoor swimming pool, perfect for a relaxing swim. The breakfast offered a wide variety of items, and the friendly staff at breakfast made the experience even better. I highly recommend this hotel for anyone visiting the area.

The room was well-equipped and had amazing views. The staff were excellent and provided a full breakfast. The customer service was exceptional, dealing efficiently with any issues. The location was convenient for skiing and exploring the area.

Everything great.

Cozy dining area, game availability, friendly staff, great room location, picnic tables and grills, poolside outdoor tables.

Nothing to fault.

The room was incredibly comfortable and Valentina, the cleaning staff lady, did an excellent job ensuring it was clean and well-arranged throughout my stay. The location of the hotel was perfect, nestled between Sugar and Beech Mountain with plenty of nearby attractions. The staff were welcoming and the room had everything I needed.

The breakfast experience could have been improved by reducing the greasiness of the sausage. However, the variety of options available, including eggs, fruit, yogurt, and good coffee.

We had a great stay at a hotel nestled in a quiet area on the mountain. The location was perfect for us, as it was convenient to all area attractions. The hotel room was clean and quiet, with comfortable beds and reliable utilities. The staff greeted us with smiles and were very accommodating. The complimentary breakfast was tasty with limited but great options, and the picnic tables and gas grills were an added bonus.

Some of the facilities could use a little attention to detail, as reported by others.

We loved the location, it was quiet at night and had a wonderful pool and outdoor spaces. It was great that we could bring our dog along for the adventure.

Felt very well, nothing too much trouble.

Staying here was a wonderful experience! The location is superb - it's really close to some great restaurants. I loved the fact that this place is situated in the mountains - the views are just breathtaking! Additionally, the staff here is really friendly, accommodating, and always willing to help out in any way they can. The room was great, with lots of amenities such as an iron, flat-screen TV and heating. The bed was comfortable, and the room was always clean thanks to the excellent housekeeping service. The breakfast was also a nice touch, with plenty of options to choose from. I had a fantastic stay here.

I would have liked to see some healthier choices for breakfast, but apart from that, this place is perfect. I highly recommend it to families.

My family and I stayed at Best Western in Banner Elk for a quick pit stop before hiking at Grandfather Mountain. The staff was friendly and the check-in was quick. The room was clean and had modern furniture, along with a large flat-screen TV. The hotel provided everything we needed, from a fridge and microwave to towels and automatic soap dispensers. We also enjoyed the heated pool and the convenient location, which was just a few minutes away from downtown Banner Elk and about 20-30 minutes from other attractions like Boone and Linville Falls. we had a great stay and will definitely be back for our next hiking adventure.

Can recommend this hotel.

This hotel is a hidden gem in the mountains, close to everything in town and to Grandfather State Park. The rooms are cozy, with a king bed, microwave, fridge, and coffee maker. The breakfast offers a nice assortment of offerings, including "real" freshly made scrambled eggs and many options to choose from.

No negative aspects to report, everything was great.

Comfortable rooms with double beds, fridge, and microwave. Great customer service, dealt efficiently with noise issue. Hot breakfast with scrambled eggs, biscuits, and pancakes. Friendly breakfast hostess. Will definitely stay again.

The facility is well-maintained with comfortable and quiet rooms. The breakfast offers a great selection including fruit cocktail and yogurt. The hotel has a nice pool area. Its location is convenient, close to downtown Banner Elk. Staff is friendly and helpful.

As party people, we loved the well-stocked breakfast and clean rooms at Best Western. The friendly staff, especially Roni, made our stay even better. We would definitely stay again.

Felt well taken care of, no complaints at all.