We were pleasantly surprised by the spaciousness of our room, with a separate sitting area that allowed us to relax comfortably. The complimentary breakfast exceeded our expectations and provided a great start to our day. Additionally, the hotel's location, just a few blocks away from downtown, made it convenient for exploring the city.

Despite some minor drawbacks, such as the uncomfortable sofa bed and lackluster breakfast timing, our overall experience at this hotel was positive. The size of the room, coupled with the friendly and helpful front desk staff, made our stay enjoyable.

As young holiday goers, we loved the perfect location, cozy atmosphere, and friendly staff. The clean rooms were a plus, along with the daily room cleaning service. The hotel also had a washing machine for guests to use, which was convenient. The breakfast options were good, although the European style breakfast lacked vegetables. a great experience.

Felt truly spoiled, no complaints.

Traveling to Houston for the first time, this hotel was a charming place to stay. The friendly staff welcomed us with a free drink at check-in and made us feel happy to be there. The pool area was well-maintained and underutilized, providing a beautiful spot to relax. The complimentary breakfast had a good variety of choices and the breakfast lady went above and beyond to ensure our satisfaction. The room was clean, spacious, and exceeded our expectations. it was one of the best places we've stayed, surpassing our expectations.

Would be happy to recommend this hotel.

We loved this hotel! Great value for the price, the hotel has everything you need, including a kitchenette and hot breakfast served on disposable plates. The service was fantastic, and the staff went above and beyond with their attention to detail. Plus, the location near the theater district was perfect for us!

All was well at this hotel -- no complaints here!

Stayed at Best Western for 3 days on my first trip to Houston. Great location and super friendly staff. The pool is amazing and well-maintained. Breakfast included in room price and was decent. The room was clean and larger than expected. one of the best places I've stayed in and beyond my expectations.

100% Recommend this hotel.

With its location right near everything, this hotel is the perfect hub for any sightseeing or business in the city centre. The rooms are spotless, equipped with coffee makers and small fridges. The breakfast is great, with plenty of choices for anyone's taste. The staff is friendly and attentive - they even give a fresh TV remote control. Additionally, this hotel provides free parking and clean laundry facilities.

The hotel doesn't provide sunny side up eggs for breakfast.

The hotel offers spacious rooms, daily housekeeping, and free parking. The rooms are clean and well-maintained, with new furnishings. The breakfast is diverse and tasty, and there is free coffee available in the lounge and in-room. The staff is friendly and helpful, and the General Manager, Erica Gonzalez, is especially welcoming and competent.

Felt safe, no reason to complain.

The location of this hotel is perfect, with easy access to the bars and restaurants of midtown and downtown. Additionally, it's extremely easy to get on to the main highways and head out of town. The attention to detail at this hotel is impressive, from the fresh TV remote control to the make-up remover wipes provided in the room. The rooms at this hotel are big, quiet, and clean, ensuring a comfortable stay. The breakfast served at this hotel is very standard, but decent for what you would expect from a 2-star hotel. The variety of options, from cereal to bacon, eggs, biscuits & gravy, was a nice surprise.

All was ok.

Impressed with the details! From the moment we checked in, it was clear that this hotel pays attention to the little things. The room was spotless and packed with thoughtful amenities like a mini fridge, coffee maker, and even toothpaste. The bed was incredibly comfortable, ensuring a great night's sleep. The breakfast spread had something for everyone, and the location near the theater district was a definite plus. I highly recommend this hotel for its attention to detail and overall value.

The staff were very friendly and accommodating, making us feel welcome throughout our stay. the cleanliness and spaciousness of the room was impressive, giving a modern and elegant vibe. Additionally, the breakfast served was excellent, with a wide variety of options to choose from and attentive staff ensuring we had everything we needed.

There was a mix-up with the late check-out request. Although it was confirmed the night before, the morning shift was not informed, causing a bit of inconvenience.

Walking distance to downtown, great breakfast, friendly staff, and spacious clean rooms. The complimentary fresh cookies and snacks were a nice touch. I had a pleasant stay at this low-rise hotel.

This hotel is in a great location, close to the theater district and not too far from the museum district or galleria. The amenities including air conditioning, tea and coffee facilities, and sitting area were impressive. The leisure facilities with an outdoor swimming pool, indoor swimming pool, and jacuzzi were delightful. The staff were always friendly and helpful, and the 24-hour reception was very convenient.

We recommend this hotel to anyone looking for a cozy and clean place to stay.

The hotel is in a great location, close to downtown attractions. The rooms are spacious and clean, with nice amenities like a small refrigerator and coffee maker. The staff provides excellent service and the breakfast selection was surprisingly good, offering a variety of delicious options. a very pleasant stay.

No complaints, everything was satisfactory.

Best Western Plus Downtown Inn & Suites is a fantastic hotel for families, offering spacious and comfortable rooms, perfect for guests with children. The room amenities, including generous toiletries, biscuits, water, and coffee, are a thoughtful touch. The hotel's location is a bit of a walk from town, but still easily reachable. The highlight for us was the great pool, perfect for some family fun in the sun. The breakfast options exceeded our expectations, especially with the tempting offer of Mexican burritos. I must mention Audrey on the front desk, who did an incredible job and made us feel welcome throughout our stay.

Felt great, nothing too much trouble.

Perfect location, helpful staff, clean room, good breakfast.

Nothings.