I had a great stay at Best Western! the staff were friendly and attentive, making me feel welcomed throughout my time there. the room was immaculate, with a fresh scent and everything in its place. I couldn't find a single thing that was dirty or out of order. the breakfast bar was also very good, with delicious scrambled eggs and tasty sausage. the check-in clerk was extremely helpful, providing recommendations for gluten-free dining options in the area. the location was convenient and I particularly enjoyed the inviting patio.

The room was clean and spacious, and the bed was comfortable. the location of the hotel was also convenient, close to various attractions and amenities. Additionally, the hotel provided free breakfast, which was a nice bonus.

My Christmas experience at the hotel was not as enjoyable as I had hoped. the noise level was quite high, with guests in neighboring rooms being loud and inconsiderate late into the night.

The location of this hotel is perfect for adventure travelers, with easy access to Finger Lakes attractions. The stunning lake view from the room was breathtaking, and the short 5-minute walk to the town center was convenient. The room was spacious, with tasteful decor, and a comfortable bed. The service was exceptional, with friendly staff always on hand to assist. The breakfast was delicious, with a variety of options, and the facilities were fantastic.

The mini fridge was a bit small, but this was only a minor issue in comparison to the many positives of this hotel.

The staff was great, knowledgeable, friendly, and pleasant to talk to. The facility was spotless and the rooms were comfortable. The staff helped us find wineries close by. The pool/hot tub was great. The location was good for activities and dining around the neighborhood. We felt safe in the area.

Felt very at home, no reason to complain.

I had a time-sensitive document that needed printing, signing, and scanning, but the business center was not working. The manager went above and beyond by printing, scanning, and emailing the document for me. The exceptional level of service at this hotel is truly impressive.

The value for money at this hotel was great and the room was comfortable and clean. The location was convenient and the staff were incredibly helpful and friendly.

The staff was friendly, great breakfast, spacious room, convenient location, clean and comfortable beds.

No issues.

I recently stayed at a hotel in the Finger Lakes region and had a fantastic experience. The rooms were clean, spacious, and well-appointed, providing a comfortable stay. The location was perfect, with easy access to nearby attractions and wineries. The breakfast bar had a great selection of food options, and the coffee was excellent. The staff were friendly and accommodating, going above and beyond to provide exceptional service. I highly recommend this hotel for anyone visiting the Finger Lakes region.

The staff were friendly and the hotel was clean. The room had a comfortable bed and sitting area. The location was convenient and the price was reasonable. The breakfast had a good selection of food.

Spacious, clean rooms with helpful front desk and good breakfast. Convenient location to downtown shops and restaurants. I recommend this hotel.

The staff at the hotel were incredibly friendly and helpful, especially Nigel at the front desk. The breakfast was very good with a variety of options to choose from. The hotel is centrally located, making it convenient for exploring the beautiful Keuka and Seneca Lakes. Additionally, the hotel is very close to a couple of great restaurants - The Water Street Wine Bar and Union Block Italian Bistro.

Everything was fantastic.

The breakfast buffet was fantastic, plentiful, and well-prepared. The front desk staff were friendly, helpful, and provided great recommendations. The location was convenient and felt safe. The hotel was clean and well-maintained.

All was good.

I had a fantastic stay at this hotel in Penn Yan. The staff was incredibly friendly and helpful, providing valuable information about laundry facilities and breakfast. The hotel was clean and tidy, with spacious and well-designed rooms. The Jacuzzi in the room was amazing, and the breakfast was tasty with plenty of variety. The location was great, close to downtown and a nice restaurant for a birthday dinner.

There was nothing I didn't like.

This hotel was a great value for the money with everything that I needed. The staff were attentive and provided great service, especially for those with the BW Rewards card. The room was spacious and comfortable with a nice view.

All was ok.

Had an awesome business trip! the breakfast was delicious and there was such a wide variety of food to choose from, including local specialties. the location was key and it was super convenient to get to all the places I needed to go. And the staff was so friendly! One lady even gave me some great recommendations for restaurants in the area.

Some minor things could be improved. the showerhead was a bit outdated and the water pressure wasn't great.