The staff was helpful and accommodating. The location was convenient with easy access to nearby cities. There were a variety of dining options within walking distance. The check out time was later than other hotels. The breakfast options were satisfying with good coffee and beverage choices.

The staff was incredibly friendly and helpful throughout my business trip. They went out of their way to ensure my comfort and satisfaction. The hotel's location was great, with numerous dining options within walking distance and a close proximity to Santa Clara University. The quality of the rooms was excellent, providing a comfortable and pleasant stay.

The beds were a bit too hard for my liking, making it difficult to get a good night's sleep. Additionally, the exterior doors to the rooms allowed for some traffic noise, which was occasionally disruptive.

The Best Western hotel was a great choice for our stay in Santa Clara. The location was convenient for our needs, with easy access to the Valley Fair center where we work. The room was comfortable and provided plenty of outlets for our devices. We appreciated the quiet atmosphere at night, ensuring a peaceful sleep. The hotel staff was friendly and helpful, making our stay even more enjoyable. The breakfast provided was delicious and the beds were very comfortable. If I ever return to Santa Clara, I would definitely choose to stay at Best Western again.

We loved the hotel's cleanliness and the range of facilities available. The parking was conveniently located near our rooms, making it easy to unload our luggage. The hotel's location close to a variety of restaurants was a major plus, and being in Silicon Valley was an added bonus. Additionally, the hotel was very close to Santa Clara University in a nice neighborhood. The complimentary breakfast provided a good selection of food and beverages. The staff were friendly and helpful, ensuring that the breakfast area was always clean and well-stocked.

Can't think of anything.

The hotel is conveniently located in a large shopping center nearby that guests can easily access. The room was spacious, comfortable, and well-appointed with modern amenities such as a refrigerator and a microwave. The breakfast buffet was delicious with plenty of options including cheese omelets, fresh fruit, and good coffee.

The service provided by the staff could have been more welcoming and friendly in some cases, as mentioned in one of the reviews.

Lovely staff, updated and attractive room, top-notch housekeeping, good breakfast options, pleasant lobby, convenient location.

Nothing all good.

Convenient location, quiet surroundings, and helpful staff. The hotel is conveniently located near key attractions and is in a quiet area. The staff is friendly and always ready to assist.

Limited breakfast options and cleanliness issues. The breakfast offered at the hotel needs more variety, as the same options were available every day.

I had a very good stay at this hotel in Santa Clara. The location was excellent, with easy access to Santa Clara University and a variety of restaurants. The rooms were clean and fulfilled our basic needs, with a microwave and fridge that were very helpful for our trip. The staff was friendly and the amenities provided for many options, including a breakfast with a variety of choices.

Everything was satisfactory during my stay.

The room was spotless, and the bed was incredibly comfortable. I loved that the hotel had a K-Cup coffee machine in the room, making mornings a breeze. The staff was friendly and accommodating. I had a great stay.

The lighting over the sink was perfect for putting on makeup. The curtains blocked out the light completely, ensuring a good night's sleep. The shower head had excellent water pressure, making shampooing a breeze. The room was clean and quiet, allowing for a peaceful stay. I highly recommend this hotel for its comfortable accommodations and convenient location.

The hotel had a great location, centrally located and easy to access. The staff was friendly and helpful, making our stay enjoyable. The rooms were clean and comfortable, and the swimming pool was a nice amenity to have.

There were a few minor issues during our stay. The lighting over the sink was inadequate for putting on makeup.

Great breakfast options. Helpful weekend manager. Excellent dinner recommendations. Convenient location. Clean and updated room. Friendly check-in staff. Good breakfast selection. Spacious and comfortable room.

Nothing, all was good.

Convenient location for business needs, with nearby restaurants and stores. Clean and comfortable rooms with useful amenities. Complimentary breakfast and laundry services available. Friendly and helpful staff. a great option for those visiting the area.

This hotel is terrific value for money, with attention to detail, and great amenities. I loved the location, set in a very quiet area of town, which was very peaceful. The staff are really friendly and made me feel welcome. The rooms are well-equipped with comfortable beds where you can sit back and enjoy a cup of coffee or tea made in your own Keurig, with your own microwave and fridge. Breakfast was a real treat with options for a diabetic like me.

All was okay.

As young families, we loved the comfortable beds and convenient location. Easy drive to Great America, and the price was great! The breakfast had a good variety with a nice tea selection. The room was nicely appointed and the bathroom was clean, no mildew. The staff was absolutely lovely and went out of their way to make our stay pleasant. We appreciated the washing machine and dryer on the premises and there were even fast food places nearby with friendly staff. The room was spacious with plenty of storage space and had amenities like a hair dryer and ironing machine. The breakfast had a good range of food options and we liked that there were USB plugs available.

Felt cozy, no reason to complain.