comfort inn was amazing! the staff were friendly, helpful, and made us feel welcome. the location was convenient and close to pigeon forge and sevierville. the room was spacious and the breakfast was delicious. can't wait to stay here again!

elevator was dirty

The staff at the hotel were extremely friendly and helpful, always willing to assist me with any request or question. The rooms were spacious and the bed was incredibly comfortable. I appreciated the quiet atmosphere of the hotel, making it easy to relax and get a good night's sleep. The breakfast provided was more than satisfactory, offering a variety of options.

I felt so welcome during my stay that I have no complaints at all.

As low-budget travelers, we loved the convenient parking, the option to take the stairs instead of the elevator, and the availability of plenty of towels. The laundry facility was a great bonus and allowed us to save money. The beds were comfortable, and the shower water pressure was excellent. The hot breakfast provided was a nice touch, and the receptionists were kind and helpful. the staff was friendly and accommodating.

Felt completely relaxed, no complaints whatsoever.

comfy bed, quiet room, great experience, loyal to the hotel chain.

towel inconvenience

I stayed at Comfort Suites for my visit to East Tenn Veterans Cemetery. The location was minutes away, right off the 40 freeway. The room was conveniently located next to the elevator, making it easy to access. The staff was friendly and attentive, ensuring we had clean towels and a clean door handle. The girl who checked us in and the breakfast attendant were particularly welcoming and helpful. I will definitely stay at Comfort Suites again on future trips.

Would be happy to recommend this hotel.

Convenient location, easy to reach after Sunday's game. Good-sized room with comfy bed and pillows. Super friendly and helpful staff. Spacious and quiet hotel. Adequate breakfast. Nice experience overall.

The staff was friendly and helpful, with a great personality and a love for their work. The breakfast was delicious and had a good variety. The rooms were spacious and the beds were comfortable. The location was convenient and close to the highway.

Nothing all good.

During my Christmas stay, I was pleased with the attractive exterior of the hotel. It really caught my eye and made a great first impression. Additionally, the hotel had good interstate access, which made it convenient for us to explore the surrounding areas. Lastly, I really enjoyed the clean rooms, which were well-maintained and provided a comfortable space for us to relax after a long day of holiday activities.

the chaotic reception area upon check-in was a bit overwhelming. We had to wait in line while the staff seemed to be in disarray.

The value for money was great with spacious rooms and comfortable beds. The hotel's location on the east side was convenient for our onward journey. The staff were incredibly helpful and friendly, always going above and beyond to assist us.

The breakfast could have been improved with more variety.

We stayed at Comfort Suites in Knoxville for 4 nights while exploring Gatlinburg and Nashville. The location was perfect, allowing easy access to both cities. The room was clean and bug-free, with a refreshing air conditioning. They provided breakfast and reliable wifi. Danielle, the desk clerk, was exceptional, offering great recommendations for sightseeing and promptly assisting us with any requests.

Would recommend this hotel.

The room at Comfort Suites East Knoxville was clean and well-equipped with a Keurig coffee maker, fridge, and microwave. The bed was incredibly comfortable, and as a single woman traveling, I felt safe with the well-lit parking lot. The front desk staff was friendly and welcoming, making me feel at ease during my late check-in. I had a great stay and would recommend this hotel.

I got great value for my money with a comfortable room that was bug-free and had refreshing cold air. The location was perfect for exploring both Gatlinburg and downtown Nashville. The staff, especially Danielle at the front desk, was incredibly helpful and provided prompt service whenever we needed anything.

Breakfast choices could be improved.

The room was spacious and in good condition, perfect for those with physical handicaps. The bed was very comfortable and the full breakfast was a nice bonus.

Staff was friendly and helpful, making us feel welcomed throughout our stay. There was no reason to complain about anything.

The location of the hotel was very convenient, with several restaurants within walking distance. The staff was friendly and accommodating, making our stay enjoyable. The room was spacious and comfortable, providing a relaxing atmosphere after a long day of exploring the city.

There were some downsides to our stay. The cleanliness of the room was subpar, with dust on the furniture and the floors not properly vacuumed.

We had a comfortable stay at the hotel. The room was clean and quiet, and the bed was comfortable. The staff at Comfort Suites were always helpful and friendly. They went out of their way to assist us, and even offered to help find solutions if they couldn't directly assist. The business center, although small, served our needs well. It was also great that the hotel staff were knowledgeable about the area. we were pleased with our experience.

Can't fault the property in any way. 👌