The staff at this hotel were very nice and accommodating. They allowed us to check in early because we had perishable food with us, which was a great convenience. the king bed and pull, out sofa bed were both very comfortable, ensuring a good night's sleep. the room was clean and didn't have any unpleasant odors.

There were a couple of issues with the room that were a bit disappointing. the air conditioning fan was quite noisy, although not louder than other in, room units.

This hotel is located in a great spot, with plenty of restaurants and stores within walking distance. The staff is incredibly friendly and helpful, making the whole experience even better. The rooms are always clean and comfortable, and the bathrooms have a modern, sleek look.

The lack of included breakfast is a downside.

The staff was friendly and helpful. The room was clean and comfortable. The clerk who helped us was great. The service at the Bistro was excellent. The area director of sales was wonderful.

Everything was fantastic.

Friendly staff, clean and comfortable rooms, convenient location near restaurants and stores, good breakfast.

The value for money at Courtyard was excellent, with a great room that was super clean and had all the necessary amenities. The location was convenient, with many food choices nearby, and the staff treated us with friendliness and helpfulness throughout our stay.

Breakfast delights could be improved with more variety and options.

The hotel's location was fantastic - away from the touristy areas but still easily accessible to all the attractions.

One small issue needed improvement, but overall, everything was great.

Convenient free self-parking and strategic location for visits to Knott's Berry Farm and Disneyland. Friendly, professional and welcoming front desk. Spotless and cozy room with plenty of toiletries and comfortable bedding. They provided additional pillows upon request for support. Ideal for a relaxing stay.

Great amenities for families with children, including free breakfast and a variety of dining options on-site.

Felt super comfortable, no complaints.

The holiday decorations in the lobby were aesthetically pleasing and added a festive touch to the atmosphere. Complimentary cookies and hot cocoa were a nice touch during the chilly evenings. Walking distance to a variety of shopping and dining options in the heart of the city was a great convenience.

The room was not properly cleaned upon arrival and there were noticeable stains on the bedding. the heating system was inconsistent and made it difficult to maintain a comfortable temperature during the night.

The hotel staff were welcoming and accommodating, ensuring a smooth check-in and check-out process. The Bistro provided great service and there was even a Starbucks on-site. We enjoyed meeting a friendly lady named Tonna Hall, who happened to be the Area Director of Sales. The facilities and amenities were perfect for our family with 2 small kids.

Felt completely secure during our stay, no complaints.

Our recent stay at the Courtyard was fantastic. The location was perfect, with plenty of eating choices nearby. We were especially grateful for the handicapped room with a roll-in shower on the second floor. It made our stay much more comfortable after my recent leg surgery. The room was clean and well-maintained, and the hotel had designated handicapped parking right by the entrance. I highly recommend this hotel for anyone with special needs or accessibility requirements.

The room was spacious and exactly what I needed. The front desk staff were friendly, welcoming, and provided excellent customer service. I also appreciated the convenience of the snack shop and the included breakfast. Despite a reservation issue, the hotel staff resolved it quickly and even compensated me with a free breakfast. my stay was comfortable and enjoyable.

Would definitely recommend this hotel.

The hotel was conveniently located near Disneyland and had easy access to other eateries and attractions in the area. the staff at the hotel, especially the Area Director of Sales, Tonna Hall, were very welcoming and provided great service. Enjoyed having a Starbucks on-site for a quick and convenient coffee fix.

There were some cleanliness issues, including stained couches and dirty elevators. the tables in front of the elevator were in poor condition and needed to be cleaned or removed.

Clean sheets, spacious desk, courteous staff, helpful clerk, good coffee.

Everything was spot on.

I had a wonderful stay at this hotel. The staff members were extremely professional and provided top-notch customer service. They took care of all my needs and made sure I was comfortable throughout my stay. The rooms were kept very clean, with attention to detail in every corner. I especially appreciated the roll-in shower in my room, which made my stay more convenient. Moreover, the hotel is conveniently located near many restaurants and stores, making it easy to find a place to eat or shop. It was also great that the hotel provided breakfast, which saved me time in the mornings. this hotel offers great value for money and I highly recommend it.

All was okay, no improvement needed.