My stay at the hotel was great value for the money, with a clean and comfortable room. The location was ideal, especially for travelers using the airport, and the staff was friendly and accommodating.

Hotel breakfast could be improved with more variety or options.

The bed was super comfortable. The staff were very friendly. Very large breakfast with linens. Best breakfast we had in Alaska.

Felt privileged, no reason to complain.

The location of this hotel is very convenient, as it is very close to the airport. We found it to be a great spot to stay, especially since we had a late train arrival and an early flight the next day. The room was beautiful and comfortable, with amazing pillows. We also appreciated the quiet location, with a few walkable restaurants and fast food options nearby. it was a perfect place to get a good night's sleep before our early morning flight.

The only downside we experienced was that the walls were a bit thin, which made it easy to hear noise from outside and from the room above us. However, this small issue did not overshadow the overall comfort of our stay.

Excellent staff. Clean room. Great location. Comfortable bed

Almost perfect.

Clean room, comfortable bed. Slicked back hair guy at front desk helpful with late check-out during busy season. Staff generally excellent. Price considered high, especially for Alaskan residents. Mentioned breakfast buffet inclusion.

The value for money at this hotel was great - beautiful and comfortable rooms with amazing pillows. The location was quiet and had a few walkable restaurant options nearby. The staff at check-in were understanding and accommodating.

Hotel breakfast could be improved - maybe consider offering a 6 am shuttle for general customers instead of only for specific guests.

The hotel is conveniently situated between the airport and downtown, making it accessible to both areas. However, the location in an industrial area did not help create a pleasant atmosphere. The receiving area seemed lacking in character and welcoming ambiance.

One negative aspect is the lack of variety in the breakfast buffet.

We had a wonderful stay at this hotel! The staff were incredibly friendly and helpful. The young lady in the bar was delightful and made our evening very enjoyable. The room was beautiful and comfortable, with amazing pillows that made for a great night's sleep. The location is deceiving as it is not actually in the middle of things, but it is conveniently close to the airport with a free shuttle available. The hotel offers a variety of services such as room service, car hire, and dry cleaning, which added to our convenience. it was a pleasant and accommodating experience, and we would definitely recommend this place to our friends.

Although our stay was comfortable, we did experience some issues. The soundproofing of the room could be improved, as we could hear noise from outside and the room above us.

We had a comfortable stay here. The staff was understanding and accommodating, allowing us to check in even when our travel card wasn't working. The beds were clean and comfortable, and the room met our requirements. The breakfast was large and served with linens, and we recommend asking for a voucher to avoid an extra charge. The restaurant staff were nice and the hotel provided a shuttle service, making it convenient to get around.

The walls in the room were not well insulated, so we could hear everything from the neighboring room. Additionally, there was some outside noise from motorcycles.

Comfortable rooms. Clean beds. Understanding check-in staff. Walkable restaurants nearby. Friendly bar staff.

Nothing at all.

The staff at the hotel were very friendly and accommodating. They were always quick to help with any needs or requests. Additionally, the rooms were clean and quiet, providing a comfortable place to relax after a long day of work and exploring the city.

One negative aspect of my stay was the issue with room reservations. This discrepancy was frustrating and led to a less than ideal experience.

The room was beautiful and comfortable, with amazing pillows. The location of the hotel was very near the airport, making it convenient for travelers. We were also pleased with the cleanliness of the hotel and the friendly and helpful staff.

Nothing to fault.

The staff at Crowne Plaza was exceptional in handling a difficult situation with grace and professionalism. They went above and beyond to ensure that all guests were taken care of, despite a system error causing delays in check-in. Special shout out to Sam, who remained calm and provided excellent service throughout. The hotel room was decent and the bar was fancy. Additionally, as an IHG gold member, I received extra perks like free breakfast vouchers and drinks at the bar. I highly recommend this hotel for their outstanding customer service.

We were pleasantly surprised with our stay at this hotel. The location, though seemingly in a quiet area, is actually quite convenient, with a free shuttle service to the airport available. The room was well-maintained and had all the necessary amenities, including a refrigerator and microwave. The staff were friendly and accommodating, even assisting us with arranging transportation. The hotel also offered a variety of services, such as room service, car hire, and laundry, making our stay even more comfortable. We particularly enjoyed the indoor swimming pool and jacuzzi facilities, perfect for relaxation after a long day of exploring.

We highly recommend this hotel. The staff were attentive and the hotel provided excellent amenities.

Conveniently located near the airport and staff provided a comfortable room. Large breakfast available with voucher. Clean and friendly service.