Close to concert venue, nice and clean room, efficient check-in process, complimentary coffee, good location, friendly staff.

Nothing to complain about at all.

Great location near the convention center and KC Power & Light District.

During our stay, we had a small issue with the bathroom being ridiculously small. However, the staff at Crowne Plaza quickly addressed the issue and provided us with a solution.

The room was clean, comfortable, and had perfect pillows. The hotel staff were very hospitable and friendly.

Felt welcomed, nothing too much trouble.

Located near the convention center in a good area, this hotel is perfectly situated for exploring the city. The bartenders are excellent and make great drinks. The restaurant offers tasty breakfast options and room service is available.

One aspect of the hotel could use some improvement.

I had a great stay at this hotel recently. The location was perfect, right in the middle of everything I wanted to see and do. The staff were all incredibly friendly and helpful, and made me feel very welcome. The room was comfortable and had everything I needed for a pleasant stay.

I would definitely recommend this hotel to anyone visiting the area. It had great amenities and the staff were fantastic, I really enjoyed my stay here.

The location is convenient for business in the financial district. The lobby is attractive and the front desk staff are friendly. The cabs outside are a convenient option. Beds are comfortable and the Grill restaurant has excellent food.

Our room was clean, comfortable, and provided a great view of the city. Despite some minor issues with the parking garage, the staff was friendly and accommodating. we enjoyed our stay at this hotel.

We got great value for our money and had a fantastic room with a beautiful view. The location was perfect, close to the concert venue and restaurants. The staff treated us well and made us feel welcome.

The morning meal could have been improved with more variety.

We were pleasantly surprised by the value we got for our money at this hotel. The room was clean and comfortable, and we felt like we got our money's worth. The location was convenient for us, and the staff treated us well, making sure we had everything we needed during our stay.

The morning meal could have been better if there were more options for ordering special eggs or omelettes.

Excellent customer service, from the front desk to housekeeping staff. Comfy beds guarantee a great night's sleep. Wide selection of breakfast items, including eggs, bacon, and fruit. Convenient location close to the Sprint Center and Power and Light District. Would gladly stay again.

I had an amazing stay at this hotel! The location was perfect, just a short walk away from the concert venue and close to everything I needed. The staff was incredibly helpful, especially Mitchell who went above and beyond to assist with parking our oversized cargo van. The cleanliness of the room was impressive, and the hotel facilities were top-notch. I loved having Starbucks right in the lobby and the complimentary tasters were a nice touch.

The staff were incredibly helpful, friendly, and available 24/7. Convenient location near major areas and public transportation. Upgraded to a spacious suite with a nice view. Knowledgeable valet service. Outstanding steak from room service.

Can honestly say there wasn't anything not to like.

The hotel is conveniently located in the heart of the city, making it easy to explore the surrounding area. The pool was a great feature and provided a refreshing break from the summer heat. Additionally, the rooms were spacious and comfortable, providing a relaxing space to unwind after a long day of exploring.

The hotel felt extremely dated and in need of a renovation. The decor and furnishings were old and worn, giving off a feeling of being stuck in the past.

Great location, nice pool, comfy beds. Starbucks in lobby. Excellent customer service. Close to Sprint Center.

Hard to think of anything.

I had been wanting to stay at Crowne Plaza for a long time, and it was perfect for my trip to see Janett Jackson's concert. The staff was awesome and the happy hour was great! The room was comfortable and the hotel's location in downtown was convenient. The friendly staff and outstanding chef made our meals enjoyable, and the little shop out front was very convenient. The rooms were a good size and the beds were comfortable, and the view was outstanding. The pool area was nice and I didn't notice any issues with the number of chairs. it was a great stay and I will definitely rebook here!

Totally recommend this hotel.