The hotel was very clean and the breakfast was amazing, especially the omelet bar. The staff went above and beyond to make our experience fantastic, even giving my son a behind-the-scenes kitchen tour. Despite some dated facilities and a lack of housekeeping, the overall stay was enjoyable. The water pressure and comfort of the room were top-notch. The hot breakfast and convenient location added to the positive experience, although room availability was a slight issue.

The breakfast was good and the staff was friendly. We also enjoyed the convenient location, with outlets nearby for shopping.

The room rate charged was higher than what we were initially quoted. Additionally, there was a mix-up with the room type we had reserved, and we were placed in a double bed room instead of the king suite we had booked.

The room was spacious, quiet, clean, and comfortable. The breakfast buffet was intelligently laid out, and the managers reception included bottled beer. The hotel was extremely clean, with friendly and always available staff. The welcoming environment and perfect breakfast buffet and evening snack were highlights. The location was also great, with parking and a swimming pool for my granddaughters. The separate bedroom and living room in the room were very comfortable.

Nothing everything was great.

We loved the location of this hotel, it was so convenient! We were attending an event at the Convention Center, and it was right next door. Plus, being close to the PAC and Coliseum was an added bonus. The hotel itself was clean, and though it could use some updates, it had a beautiful interior with great views from all rooms. The evening reception and free breakfast were a nice touch. It's also worth mentioning that the hotel is very close to the airport and just a few minutes away from shops and restaurants.

The hotel offers great value for money with its reasonable prices and attention to detail. The location is convenient, close to shopping outlets and the airport. The staff provides excellent service, making check-in and check-out seamless. The basic amenities are satisfactory, and the rooms with the pulled-out sofa and small table are comfortable. Moreover, the breakfast included in the rate is a highlight, with a made-to-order omelette station.

All was satisfactory.

Great breakfast, spacious rooms, happy hour, pet friendly, short drive to downtown, clean.

None.

Great value for money, excellent location near shopping outlets and attractions, attentive staff, and delicious breakfast with made-to-order omelette station included in the rate. The rooms are spacious, with a comfortable bed and couch chairs, a small table, and a sofa that pulls out into a bed, making it perfect for families.

No negative aspects to report, everything was satisfactory.

I had a great stay here! The location was perfect - close to shopping outlets and delicious restaurants. The room was spacious and had everything I needed, including tea and coffee facilities. The staff was professional and gave excellent service, from the 24-hour reception to the housekeeping. I loved the indoor swimming pool and jacuzzi - perfect for relaxing after a long day. The free airport shuttle was convenient too, and I enjoyed the welcome drink and happy hour.

I recommend this place to family and friends.

As a business traveler, I was impressed by the convenient breezeway connecting the hotel to the nearby conference center, especially during bad weather. The check-in and check-out process was smooth and hassle-free. The double suite I stayed in was spacious and comfortable. The hotel's hospitality was exceptional, with efficient service and no shortage of amenities despite the conference traffic. I will definitely choose this hotel again when I am in the area.

Felt just like home, couldn't ask for anything more.

Our spacious suite had a separate living area, comfortable bedroom, and full bathroom. We loved the happy hours and free drinks. Location was convenient for shopping and dining. we enjoyed our stay and would recommend this hotel.

Spacious room with private bedroom, two TVs, and a table with chairs. Convenient location with public transportation and plenty of dining and shopping options nearby. Good breakfast and friendly bilingual staff. Great for families or business travelers.

The hotel's free shuttle service to the airport and nearby attractions was definitely a plus. It saved us a lot of money and hassle finding parking. Another complimentary factor was the breakfast buffet with a wide variety of options. the hotel's location was also great, being close to many restaurants and shopping stores. We also enjoyed the spacious room with comfortable beds.

The hotel room looked outdated and could use an upgrade. the rusty bathtub and rotten looking walls were unpleasant.

Great breakfast, friendly staff, and convenient location with nearby stores. Happy hour with free drinks and snacks.

Felt very relaxed, nothing to complain about.

The manager was incredibly helpful in providing unique fishing suggestions for my son. The free breakfast exceeded my expectations with a variety of delicious hot foods. The open lounge with free drinks and snacks made for a fun evening with board games. The indoor waterfall created a relaxing atmosphere, and the pool and jacuzzi were great. The spacious suite was perfect for my family.

The accessible room was not clean, but the staff quickly found us a clean room. We were overcharged and struggled to get a refund.

My recent stay at Embassy Suites was fantastic. The hotel's location was incredibly convenient, especially for events at the nearby Convention Center. The room was a good size and very clean. I especially appreciated the outstanding breakfast selection, with friendly servers and an omelet station. The hotel's proximity to both the airport and downtown Charleston made it a great choice for exploring the area. I highly recommend this hotel for a comfortable and enjoyable stay.