Staff helpful and professional. Signal issue resolved promptly. Breakfast satisfactory. Coffee cups small. nice stay for concert-goers.

Friendly staff, clean room, comfortable bed, good breakfast, accommodating for special requests.

Nothing it was perfect.

We had a pleasant stay at Fairfield Inn. The room was clean and spacious, and the mattresses and pillows were comfortable. The breakfast had a good variety of options, including eggs, bacon, sausage, yogurt, and pastries. The shower was nice and the location was convenient for our needs. I recommend this hotel.

Convenient location, friendly staff, clean rooms, impressive cleanliness of elevators, walking distance to concert venue and restaurant.

Nothings.

Our stay at Fairfield Inn was excellent! We were in town for a football game and stayed for two nights. The staff was incredibly helpful and professional, going above and beyond to assist us. They promptly addressed any issues we had, like a sink that needed repair. The breakfast provided was great, given the current circumstances, and the staff even offered to fix the TV signal while we were out. the staff's willingness to assist and their professionalism made our stay enjoyable.

Strongly recommend this hotel.

The hotel had a convenient location, with plenty of fast food and sit-down restaurants nearby. The staff was friendly and the property was clean, making for a pleasant stay.

There were several negative aspects to our experience. The rooms were outdated and in need of a refresh, with signs of wear and tear throughout.

I had a great stay at this hotel! The rooms were clean and cozy, and the beds were super comfortable. The hotel also had a good location, just a short walk away from the amphitheater and the freeway, which was really convenient. The breakfast included was a nice touch, and the staff was friendly and accommodating. Plus, it was an excellent value for money!

All in all, my experience at this hotel was fantastic - there was nothing that I thought needed improvement.

I was impressed with the cleanliness and maintenance of the hotel during my recent stay at Fairfield Inn. The check-in process was smooth and the room was well-stocked with amenities. Despite reading about closed facilities in the database, I was pleased to find that the pool and gym were both available during my stay. I would recommend this hotel for its comfort and convenience.

The Fairfield Inn and Suites offered great value for money. The prices were reasonable considering the amenities provided. The staff was friendly and accommodating, making our stay enjoyable. The hotel's location was ideal, right off the highway and close to a variety of restaurants. It was also convenient for visiting popular destinations like the Summit or the Galleria.

Breakfast could be improved.

I had a fantastic stay at this hotel. The location was perfect, as it was within walking distance to the Oak Mountain amphitheater and a great restaurant. The staff was friendly and accommodating, ensuring that everything was as planned for my visit. The hotel facilities were clean and well-maintained, and the indoor pool was a nice bonus. the convenience of the location and the excellent service made my stay enjoyable.

Nothing, all excellent.

The hotel's location was perfect for our road trip stop, with easy access to the freeway entrance. the breakfast buffet was incredible and offered a variety of delicious options. the staff were extremely friendly and provided helpful recommendations for dinner.

Although most of the room issues were resolved after we notified the staff, we encountered some problems. the pool was cold and very dirty, and the hot tub was not functioning properly and had sand in it.

As women traveling alone, we really appreciated the friendly and personable people in the breakfast area. They made us feel comfortable and were genuinely concerned about our enjoyment of the foods.

Felt great, nothing too much trouble.

The hotel has a convenient location near numerous restaurants and shopping centers. The rooms have a cozy layout with comfortable beds and pillows. The complimentary breakfast offers various options to fit all dietary needs, and there's a small commissary store inside. The employees are friendly and welcoming.

The housekeeping isn't consistent and some staff members seem careless with their duties.

The room was spacious and clean, and we appreciated the extra amenities that were provided, such as complimentary breakfast and fresh towels. the staff was friendly and helpful, making our check-in and check-out process smooth and hassle-free.

Our stay was ruined by multiple maintenance issues. the phone in our room did not work properly, which made it difficult to contact staff when we needed assistance.

Conveniently located near the Oakwood Amphitheater and restaurants, this hotel offers clean and spacious rooms with good amenities and friendly staff. The bathroom features nice and name-brand hair and body products. Breakfast has a good variety. The hotel is undergoing renovations, however, it did not affect our stay. Ideal place to stay for attending concerts at the amphitheater.