During our stay over Christmas, we were pleased with a couple of aspects. the hotel offered a complimentary house car service, which was a great convenience for exploring the nearby attractions. Secondly, the location was key, as it was close to the waterfront and provided easy access to the beautiful sights of the city. Additionally, the staff were friendly and helpful, making our stay more enjoyable.

There were a few aspects that we did not appreciate. the hotel had a peculiar scent in the rooms we stayed in, which was not to our liking.

We received excellent value for our money with spacious and beautiful suites, a warm welcome with wine and cheese, and a delicious continental breakfast as we checked out. The location was perfect, allowing us to escape the tourist crowds and relax in the heart of the city. The staff went above and beyond to cater to our needs, from storing our luggage to providing helpful restaurant suggestions. We were truly impressed and will definitely be coming back.

The breakfast experience could be improved with more low-carb options and scrambled eggs. Other than that, our stay was fantastic and we had a few noise disturbances in our two-bedroom apartment at night.

The location of the hotel was excellent, with easy access to the nearby attractions and restaurants. The hotel also provided a house car service, which was very convenient for getting around the city. Additionally, the breakfast spread offered a variety of options, including pastries, fruits, and cereals.

There were a few disappointing aspects of the hotel. there was no option for bottled water in the rooms, and the only alternative was to purchase an expensive glass bottle.

The location of the hotel is a definite highlight. It is right by the cycle route over the bridge, offering easy access to outdoor activities. Additionally, it is conveniently located near Fisherman's Wharf and other attractions. Some rooms even offer a view of the bay and Alcatraz. The rooms are spacious and tastefully decorated, and guests can enjoy a continental breakfast in the communal lounge area. The staff is friendly and accommodating, providing personalized service.

The breakfast options could be more diverse to cater to different preferences.

The hotel had welcoming staff, clean and comfortable rooms with a luxurious feel. The location was great, right by the cycle route to Saulsalito Taco Shack. The bay in front of the hotel was popular for saltwater swimming. The hotel offered free bikes and a car service within a 2-mile radius. Continental breakfast and evening wine and cheese were a nice touch.

Felt extremely welcome, no complaints.

The staff provided excellent service, accommodating special requests and offering convenient transportation options. The apartment was spacious and comfortable, located near attractions and transportation. The outdoor balconies with firepits were a nice touch.

This hotel is absolutely amazing! From the friendly and helpful staff to the stunning views and luxurious amenities, everything about our stay was perfect. The location is unbeatable, with Ghirardelli Square and the bay right on your doorstep. The one-bedroom suite was spacious and beautifully furnished, and the bed was incredibly comfortable. The service was top-notch, with the staff going above and beyond to make our stay memorable.

All was good.

Wow, what an amazing stay! The suites were so spacious and clean, with plenty of room for our whole family. The location was perfect, within walking distance of many attractions and amenities. We loved cooking meals in the well-stocked kitchen and enjoyed the beautiful bay views from our room. The staff were incredibly helpful and gave great recommendations for things to do in the area. The added bonus of having a house car available was a great convenience for getting around. We would definitely stay here again!

The only downside was that the breakfast could have been better. While there was a good selection of fresh fruit and hard-boiled eggs, the pastries could have been fresher.

We spent our Thanksgiving holiday at a hotel in SF and were pleasantly surprised by the tasty Thanksgiving meal that was provided for all guests, free of charge. The location was also perfect, close to the waterfront and excellent restaurants. We also appreciated the cozy and welcoming atmosphere of the lobby.

the beds were not comfortable, and we had trouble getting a good night's sleep. while we enjoyed some aspects of our stay, the lack of amenities and uncomfortable beds made our stay less enjoyable than we had hoped.

Wonderful location, spacious apartments, private and quiet complex, great for families, close to beach and attractions.

Can't fault anything about it.

Excellent service from knowledgeable staff. Stunning view of the Bay from the suite. Spacious one-bedroom suite with high quality furniture. Fully equipped kitchen and modern amenities. Spotless cleanliness and frequent maid service. Convenient car service to nearby attractions. Great location near Ghirardelli Square and the Bay. Friendly and professional staff

Couldn't stay longer.

The location of the hotel was fantastic. We had easy access to the main square, which was filled with delicious shops, especially the chocolate shop. It was a great place to explore and enjoy some treats.

There were times when we wished there was an in-house dining option, especially for the kids. The high delivery charges and tips for takeout were a bit of a deterrent.

Comfortable beds, spacious rooms, friendly staff, free wine and cheese tastings, outdoor terraces with firepits.

The hotel had fantastic staff who provided excellent service throughout our stay. The location was amazing, right on the waterfront and close to many wonderful attractions. The hotel facilities were top-notch, with spacious and well-equipped rooms. We also enjoyed the included breakfast and the convenience of free parking and transportation.

Nothing all good.

I had a fantastic stay at this beautiful hotel in a prime location. The room was clean, comfortable, and spacious. I especially loved the view of the bay from my suite. The complimentary breakfast on the private patio was a great start to the day. The staff were accommodating and made me feel at home. I highly recommend this hotel for a luxurious and memorable stay.