The breakfast area had a great selection including milk & cereal, breakfast bars, fruit, juice, coffee, hard boiled eggs and pastries. The room was surprisingly spacious with a sofa. The staff, especially Maureen at the desk and the lady running breakfast, were incredibly helpful and accommodating. The hotel is pet-friendly without any extra fees. The staff was friendly and the hotel was very clean. a super stay with jaw-dropping amenities like free Wi-Fi, on-site car park, luggage storage, 24-hour reception, 24-hour security, bar/lounge area.

I recently stayed at Four Points in Wakefield for a business trip and was highly impressed. The front desk staff provided excellent customer service, helping us with any questions or needs we had. The outside and entry to the property were also very well maintained. Check-in was quick and the lady at the front desk was friendly and helpful. The room was immaculately clean and the beds were incredibly comfortable. The shower was amazing too! I would definitely stay here again.

Would recommend this hotel.

The value for the money was great, the room was well-designed and comfortable. The location was convenient and the staff was friendly and helpful. The hotel had a restaurant and bar, making it easy to grab a bite to eat.

The breakfast option could have been better with more variety and hot food choices.

My stay at this hotel was a great value for money. The prices were affordable and the attention to detail was impressive. The hotel is located in an excellent area, close to all the city sites, making it convenient for guests to explore. The staff was courteous and provided excellent service throughout my stay. The basic amenities in the room were satisfactory, and the beds were incredibly comfortable, especially with the mattress. The rooms were spacious and clean, providing a pleasant and enjoyable stay. The hotel also served a delicious breakfast with hot brewed coffee, a perfect way to start the day.

All was fine.

the staff was helpful and accommodating, going above and beyond to assist us. The room was spacious and comfortable, exceeding our expectations. The hotel's understanding and pet-friendly policy was a major plus for us.

one fireplace was not lit

This hotel is a great value for the money! The location is excellent and close to all the city sites. The staff is accommodating and attentive to your needs. The rooms are spacious, comfortable, and come with a king-sized bed or two beds. The breakfast is delicious, especially the hot brewed coffee.

All aspects of this hotel were satisfactory.

Comfortable beds, clean rooms, helpful staff, beautiful mall nearby with great restaurants, ample parking.

Nothing negative to say.

The staff at this hotel were incredibly friendly and welcoming. From the front desk to the bar staff, everyone was professional and polite. They made my stay truly enjoyable.

The hotel could benefit from some updates and renovations. The room I stayed in had a moldy smell and the AC couldn't be adjusted.

The location of the hotel was very convenient and close to key attractions. The rooms were spacious and provided ample space for comfort. The amenities provided were top-notch and added to the overall experience.

There were a few areas that could be improved upon. The cleanliness of the room was not up to par, as there were ants and some items were not properly cleaned.

We had a great time staying at the hotel. The bed was incredibly comfortable and the pillows were perfect. The lobby area was cozy and inviting, especially with the fireplace. We loved having hot drinks available in the evening by the fireplace. The hotel was clean and the breakfast was a definite plus. we highly recommend this hotel for a comfortable and enjoyable stay.

The hotel is conveniently located right off the highway, making it easy to get to Salem. The staff was friendly and the hotel was clean.

Felt well taken care of, no reason to complain.

Big room. Comfy bed. Beautiful lobby. Accurate pictures. Early check-in. Welcoming staff. Different breakfast options.

Nothing that I didn't like.

I absolutely loved the comfortable bed and the great TV in my room. The temperature control was perfect, ensuring a pleasant stay. The Egg White Omelet with veggies that I had for breakfast was incredibly delicious. The waitress provided excellent service and had lively conversations with me. Additionally, the shuttle service was always accommodating and made getting around a breeze. Lastly, the lobby fireplace added a cozy and welcoming touch to the hotel.

Cannot find any fault.

Lovely staff, helpful suggestions, free water, good parking, close to shops and restaurants, free shuttle to shopping center.

Nothing, all was good.

Free excellent breakfast served for three hours in the morning with choice of coffee and other drinks. Hotel staff provided great service. A nice touch was the complimentary bottle of water provided each day of our stay. Front desk quickly accommodated additional towel requests. Peaceful and welcoming atmosphere.