The staff was kind and professional, providing excellent service throughout our stay. The location of the hotel was convenient, with easy access to nearby attractions. The rooms were clean and well-maintained, ensuring a comfortable and enjoyable stay.

The hotel could benefit from some updates as the facility felt a bit outdated. The landscaping around the property was neglected, with many areas filled with weeds and dirt.

Lovely hotel with beautiful grounds. Very nice and helpful staff. Spa was amazing. Convenient location for guests from Chicago. Plenty of comfortable seating areas for relaxing and enjoying drinks. Delicious breakfast and lunch at the Grand Cafe. Indoor and outdoor pool area was enjoyable. Starbucks available onsite. Clean and comfortable rooms. Efficient and helpful staff. Enjoyed the Saturday morning nature hike.

Had a great time during my Christmas stay at this hotel. The location was perfect, with beautiful surroundings and a convenient golf course nearby. The staff was friendly and accommodating, making us feel welcome throughout our stay. The rooms were comfortable and well-maintained, providing a cozy atmosphere for the holidays.

There were a few aspects that left a negative impression. Additionally, the lack of soundproofing in the rooms was a major inconvenience, as we could hear our neighbors clearly, including their early morning conversations.

Cleanliness, comfortable bed, great pool and food , elegant jazz band, exceptionally pleasant and helpful staff, wonderful rooms.

Nothing at all.

Polite staff, quick valet service, beautiful building. Enjoyed Italian restaurant, nice dining experience, complimentary wine. Clean workout facility, plenty of equipment. Lovely room, good amenities, exceptional service. Surprise TV in bathroom mirror. Good lunch and room service, excellent yoga instructor. Spa treatments and staff were outstanding.

We had an incredible experience at this hotel. The location was perfect, just a short distance away from downtown. The steakhouse on site served amazing food. We were impressed with the quality service provided by the staff, especially the room service and housekeeping. They were always helpful and responded quickly to our needs and requests. The leisure centre and outdoor swimming pool was perfect for relaxing. we would definitely recommend a stay here.

Lovely winter decorations and gingerbread house competition in a beautiful setting. Something for everyone with skiing, spas, and antique shopping nearby. Attended a fun sip and paint event, followed by a delicious six-course dinner and late brunch. a great stay.

I recently stayed at this luxurious 4-star hotel and I had a fantastic experience. The location by the lake was absolutely breathtaking, and it was so convenient to be so close to the downtown area. I loved waking up in the morning and enjoying the stunning view of the small lagoon while sipping my coffee on the terrace. The service provided at this place was top-notch, with the staff quickly honoring my requests and always being friendly and helpful. The room was incredibly comfortable, with a cozy sitting area and all the amenities I needed, including a spacious bathroom fully stocked with toiletries. The housekeeping service was exceptional, keeping the room spotless throughout my stay.

I had a wonderful stay at this hotel and I highly recommend it to families.

My recent stay at Grand Geneva was absolutely amazing! My purpose for traveling was to have a relaxing getaway, and the resort exceeded my expectations. The location was perfect, surrounded by beautiful grounds. The restaurants offered delicious meals, and the pool area was fantastic with a lovely outdoor bar. The staff was exceptional, providing excellent customer service and making me feel welcomed and valued. I left the resort feeling refreshed and rejuvenated.

I highly recommend this hotel.

We absolutely loved our stay at this luxurious hotel! The location is perfect, nestled in the woods with breathtaking views of the lake. The staff were friendly and welcoming, always ready to assist us with any questions or requests we had. The room was spacious and comfortable, with all the amenities we needed for a relaxing stay. The hotel offers a variety of restaurants, each serving delicious and diverse dishes, prepared to order and beautifully presented. The lounge bar had a great atmosphere, with friendly and knowledgeable staff who served delectable cocktails. The spa and fitness center were top-notch, offering a range of treatments and facilities that helped us unwind and rejuvenate. this place provided enhanced comfort and quality services, and we would definitely recommend it to our friends.

We would highly recommend this hotel to our friends for its luxurious accommodations, friendly staff, and excellent amenities.

The room we stayed in had a comfortable bed and a balcony with a beautiful view. We also enjoyed the convenience of being able to walk to the restaurants and not having to worry about driving anywhere.

The prices at the chophouse were very high and the spa services were overpriced. We felt that the costs did not match the value we received.

Clean rooms, friendly and welcoming staff, beautiful location tucked away in the woods, great pool, and enjoyable spa services.

Gorgeous hotel, well maintained. Amazing lakeside view, walkout room. Delicious breakfast buffet, enjoyable pool. Convenient trolley to stables, pony ride.

Almost perfect.

The room upgrade was a pleasant surprise, with a spacious suite and luxurious bathroom. The staff was attentive and courteous, making us feel like special guests. The holiday decorations added to the magical atmosphere of the resort.

The housekeeping was subpar, with hair balls on the carpet and empty shampoo bottles in the bathroom.

My stay at Grand Geneva Resort & Spa was a wonderful experience. The lobby with the cozy fireplace provided the perfect spot to unwind after a day of exploring. The staff were friendly and attentive, ensuring that all my needs were met. The Christmas decorations throughout the resort were stunning and created a festive atmosphere. The spa was a highlight, offering a relaxing oasis without any additional charges. The rooms were comfortable and clean, providing a comfortable retreat. I highly recommend this resort for a memorable stay.