We had a fantastic stay at the hotel. The staff were extremely helpful and friendly, making us feel welcome from the moment we arrived. They even allowed us to check in early, which was greatly appreciated since our son has special needs. The hotel facilities, especially the waterpark, were amazing and our children loved every minute of it. Additionally, the hotel's location was perfect, with a large mall, restaurants, and stores nearby.

Endless activities, great staff, good food, wonderful hotel, lots of shops.

No.

My family and I recently stayed at Great Wolf Lodge for a weekend getaway. The water park was amazing, clean, and safe, providing endless fun for both kids and adults. We also enjoyed delicious pizza from the on-site pizza parlor, which was not only fantastic but also reasonably priced. The text message updates from Brinley were a nice touch, keeping us informed and well taken care of. The beds were incredibly comfortable, with soft pillows and sheets that made for a great night's sleep. Having a balcony was a must, as it allowed us to warm up and enjoy the beautiful view.

100% Recommend this hotel.

The lady at check-in was amazing, understanding our son's special needs. Endless activities for kids, lots of shops and restaurants. Clean and well-staffed water park and arcade. Spacious, comfortable, and clean room with free pack n play for our baby.

Not obvious to find.

We got great value for our money at Great Wolf Lodge. The room was clean and comfortable, and the staff treated us like royalty.

The breakfast menu could have had more variety.

The holiday decorations were absolutely adorable, creating a festive and cheerful atmosphere. They really went all out to make it a magical experience. The water park was a highlight, especially for the kids. They provided life jackets and floaties for the little ones, which was a huge relief for us as we had forgotten ours. The location of the hotel was perfect, with easy access to the water park and other amenities. We also appreciated the variety of food options available within the hotel.

One downside was the limited food options outside of the hotel. It would have been nice to have more variety nearby.

The water park was a blast for both the kids and adults, with friendly and attentive staff. The arcade was also a hit, and the on-site restaurants offered good food at reasonable prices. Our room was clean, spacious, and comfortable, and they even provided a free pack n play for our baby.

I highly recommend this hotel.

We got great value for our money and the room setup was perfect for our family. The hotel's location was convenient with nearby shops and restaurants. The staff were friendly and accommodating.

One breakfast option could be improved.

The food at the resort was enjoyable and the staff members were friendly. The resort itself was in decent condition, although some updates would be beneficial. The Magiquest game provided entertainment, although some quests were not functioning properly. It would have been nice to have more activities available after the water park closed, such as additional bowling lanes or a hot tub for adults. it was a good trip and provided an affordable vacation option for families.

The cleanliness of the room was not up to par, as there were noticeable odors and unclean bedding. The customer experience was also lacking, with a lack of answers to questions and difficulty in ordering room service.

The lobby and hotel design was beautiful and well laid out. The early check-in time of 1:00 pm was convenient. The location of our room was great, near the grand lobby but not noisy. The balcony was a nice touch with a private view of the trees.

The coffee maker in the room didn't work and the AC was so loud it kept waking us up. The kids' bunk beds were not comfortable at all.

Waterpark and amenities for kids. Price for standard room on the high side. Overheard conversation about lower price. No availability on website but comparable price. Multiple lifeguards, clean facility, accommodating staff, fun Quest game. Grandkids love it.

As a group of friends, we really enjoyed the water park, laser tag, and the variety of activities available. The food was great too!

Felt very much at home, nothing was too much trouble.