The continental breakfast was better than most hotels.

The TV didn't work and I was charged for free drinks after checkout.

Great location and comfortable beds. Morning noise was disturbing.

Check-in/out was smooth, staff was friendly. Hand sanitizer in elevator. Extra towel and wet bag provided. Great breakfast selection. Close to Lookout Mountain attractions.

The value for money at the Hampton Inn was excellent and the room was spacious and comfortable. The staff treated us with utmost friendliness and the location was convenient for our sightseeing.

The breakfast option could have been improved with more variety.

We had a fantastic stay at the Hampton Inn Chattanooga West/Lookout Mountain! The hotel is conveniently located near the I-24 and popular attractions, making it a great choice for both visitors and travelers passing through. We loved that there was a shopping mall just minutes away, with a Walmart and several restaurants. The indoor pool was a highlight, and the fresh mountain breeze added to the relaxing atmosphere. The guest service was outstanding, with Jade going above and beyond to make us feel welcomed. She patiently helped us choose the perfect room and even surprised us with a thoughtful gesture of water and Chattanooga Moon Pies on our pillows. The hotel's proximity to Lookout Mountain provided a stunning view, especially with the natural tree growth accentuating its beauty. we highly recommend this hotel for its location, amenities, and excellent guest service.

Nice variety of food. Clean and comfortable room. Friendly staff. Great pool for the grandsons. Beautiful view. Excellent food selection. Clean guest rooms. Friendly staff.

Nothing that I didn't like.

Nice breakfast selection. Comfortable and clean room. Friendly staff and smooth check-in/out. Great location for exploring Lookout Mountain area. Pool and outdoor space were enjoyable. Good value for money. Plenty of towels provided. Helpful front desk staff.

Can't think of anything.

We loved the location of this hotel, as it was only a short drive away from the city but still provided the peace and quiet we needed. The view from the hilltop was beautiful, and there was a lovely terrace where we could enjoy breakfast or coffee outside. The hotel was very clean and up-to-date, and the outdoor pool with its fountain and slide was a hit with kids and teenagers. The continental breakfast was also very good, and we enjoyed the free cookies in the afternoon. The staff was incredibly friendly and accommodating, and we appreciated the late checkout they granted us due to bad weather. the hotel had everything we needed for a comfortable stay and was family-friendly.

Liked everything.

I had a fantastic stay at this hotel. It was located in a prime area of Lookout Mountain, very close to the downtown area. This made it perfect for visiting Chattanooga without staying right in the downtown area. The hotel was clean and tidy, which was a great aspect. The staff were also very helpful and courteous, providing excellent service. Additionally, the location of the hotel was ideal for visiting tourist locations such as Rock City, Ruby Falls, and Raccoon Mountain caverns.

Cannot find any fault.

Convenient location near attractions and downtown. Friendly staff, great housekeeping. Beautiful mountain view. Helpful front desk with suggestions and alternative routes. Enjoyed hot chocolate and cookies. Comfy rooms with microwave and fridge. Delicious breakfast daily. Excellent overall experience.

Great stay, great location! Beautiful surroundings, quiet atmosphere, and friendly and helpful staff. The free room upgrade offered to my husband with a cane was really considerate. Check-out time until noon was a bonus. We will definitely choose this hotel again if we're in the area.

The breakfast selection was mainly cold items, which was convenient, but it would have been nice to have some hot options. Also, the toaster was a bit slow and a better knife would have been helpful for cutting bagels and English muffins.

One of the best aspects of our stay was the location of the hotel. It was conveniently located right off the highway, making it easy to find and access. Additionally, the hotel offered great views of the surrounding area, which added to the overall experience. Another advantage was the variety offered at breakfast. the breakfast had a good variety of options and everything we tried was tasty. Lastly, the outdoor pool was a lot of fun, especially for our son. He loved sliding down the slide and we enjoyed relaxing by the poolside.

There were a couple of negative aspects to our stay. One downside was the need to sign in to the Wi-Fi everyday.

The customer service at Hampton Inn Chattanooga West/Lookout Mountain couldn't be better. We accidentally booked for the wrong dates, but the staff, like Ben, was so helpful and accommodating. They quickly rebooked us and even provided a rollaway cot for free. Ben went above and beyond to make us feel welcomed and valued. The hotel itself was clean and new, with great amenities like a spacious dining area and a washer and dryer. The location was convenient and the parking was easy. I had a fantastic experience and would gladly stay here again.

I stayed there to site see and had a great experience. The rooms were clean and the staff was friendly and accommodating. The second room I stayed in had a slightly less impressive shower head, but it was still nice. The location wasn't downtown, but getting around was easy. It was close to Ruby Falls, which was a plus. I was very pleased and would stay there again.

Can't recommend this hotel highly enough.

The staff was incredibly friendly and helpful. They went above and beyond to ensure our needs were met. The location was perfect - just a short drive from downtown and offering a peaceful hilltop view. The hotel had a lovely terrace where we enjoyed our breakfast and coffee. As a disabled guest, I appreciated the amenities and facilities provided for our comfort.

I felt well taken care of during my stay at the Hampton Inn. No complaints whatsoever.