The staff was unapologetically rude, canceled our reservation without explanation, and refused to provide additional towels. The location is surrounded by shopping opportunities. The room was unexpectedly spacious and equipped with a fridge, microwave, ironing board, and iron. Great value compared to a more expensive hotel for a wedding stay.

Had a great experience at Hampton Inn. The front desk clerk went above and beyond to help us find medical treatment for our granddaughter and ensured our concern was quickly alleviated. The cleanliness, comfort, and service were top-notch. Additionally, the close proximity to the ferry terminal was convenient for our Martha's Vineyard visit. I highly recommend this hotel.

I had a fantastic stay at this hotel. The room exceeded my expectations with its size and amenities, including a refrigerator, microwave, and ironing board. The location was also convenient, with plenty of shopping opportunities nearby. I particularly loved the view from the hotel, as it is situated on top of a hill, offering a beautiful view of the surrounding area. The staff was friendly and accommodating, as they quickly switched our room when there was a mix-up with the bed arrangement. I would highly recommend this hotel for its cleanliness, convenient location to attractions like the New Bedford Whaling Museum, Bethel, and National Park Service Visitor Center, and its friendly staff.

Everything is what I need and want.

The hotel staff was friendly and accommodating, quickly switching our room to meet our needs. The spacious rooms were equipped with a pull-out bed and a comfortable main bed. The location was conveniently next to a good diner and had a waffle-maker, making for a delicious breakfast option. The overall experience was great, and we would definitely consider staying there again.

The only drawback was that the beds were not as comfortable as we were used to, resulting in some back pain. However, this may just be a personal preference, as the beds were not uncomfortable, just not what we were accustomed to.

As a family with 2 small kids, we loved the complimentary breakfast and access to the gym facilities. Multiple choices of hot and cold breakfast, friendly and helpful breakfast staff. Exceptional front desk clerk Pamela.

Felt like visiting family, no complaints.

The hotel had clean, quiet, and comfortable rooms. The staff members were friendly and helpful. The breakfast offered a variety of hot and cold options. We appreciated the availability of coffee, tea, and hot chocolate in the lobby. The location was convenient for getting to various places in and around this city, including highways and the New Bedford ferry.

Nothing at all.

We had a great time during our overnight stay. The hotel is located conveniently for off-site events in the area, and we had easy access to everything, including the New Bedford ferry. The room was spacious and had all the necessary amenities, including a working jacuzzi in the bathroom. The breakfast was decent and the service was excellent. We also enjoyed having access to two TVs and an extra small living room.

The hotel staff could have been more attentive during check-in.

The location of this hotel was perfect for our romantic escape. We were within close proximity to various shopping opportunities, making it convenient to pick up anything we needed. Additionally, the room we stayed in was huge, providing us with plenty of space to relax and unwind. the bed was comfortable and ensured a good night's sleep, allowing us to fully enjoy our stay.

There were a few aspects of our experience that were not as enjoyable. the hotel itself appeared dated and in need of modernization.

This hotel really impressed us with its attention to detail and value for money. The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The rooms were well-appointed, with a king-size bed, microwave, and refrigerator, which was a nice touch. Plus, the hotel's location right on the river provided a beautiful view and a peaceful atmosphere. Lastly, the breakfast included in our stay was delicious and a great way to start the day.

The hotel could improve on some minor maintenance issues.

The staff was friendly and quick to assist, especially the helpful night desk clerk. The pool was clean and well-stocked with towels. The service at this hotel was excellent, and the room was spacious and inviting, with a convenient office nook. We were pleasantly surprised to find a microwave and refrigerator in the room.

Felt free to seek any assistance, no complaints at all.

Excellent customer service, particularly from Melvin in management. Immediate resolution of cleaning issue. Good breakfast with attentive staff. Spacious room with useful amenities. Great value compared to higher-priced hotels for our wedding trip.

Great value with useful amenities, including a fridge and microwave. Convenient location for visiting Massachusetts attractions. Friendly staff and tasty breakfast. Although the sign is small, it's worth the search. Overall I recommend Hampton Inn for a comfortable stay.

Convenient location near shops and restaurants. Good water pressure and hot shower. Comfortable and clean bed. Decent breakfast with fresh drinks. Includes useful amenities such as a refrigerator, microwave, iron, and ironing board.

The staff was friendly and accommodating, quickly swapping our room to meet our needs. The breakfast was good and the hostess was nice. The night desk clerk went above and beyond to make our stay enjoyable. The pool was clean and well-stocked with towels.

Everything is what I need and want.

We had a fantastic stay on top of a hill in this city. The hotel was close to everything, including Heron Yoga Studios Fall River, where we spent the day. The cleanliness of the hotel was outstanding and the facilities were impressive. Parking was easy and convenient. The location was perfect for us, as we were in the area for an overnight event. The breakfast was delicious and we appreciated the variety of options. The staff was extremely friendly and helpful, especially the night desk clerk who went above and beyond to ensure our stay was enjoyable. this hotel exceeded our expectations and we would highly recommend it.

Not obvious to find.