The morning meal could be improved with better pest control, as there were gnats flying around the lobby area where the muffins were kept.

Great staff, clean rooms, delicious breakfast, convenient location near shopping and food.

The rooms clean, comfortable, spacious. Staff helpful and polite. Excellent rate. Many amenities offered. Friendly front desk staff.

Nothing everything was great.

We had a fantastic stay at this hotel! The location was incredibly convenient, as it was very close to the fields we needed to get to for our event. Additionally, it was near the Innsbrook business park and the Short Pump area, which provided an abundance of restaurants and shopping options. We also loved that it was a short drive to downtown Richmond, where we enjoyed exploring the many breweries. The staff at the hotel were absolutely wonderful and made us feel welcomed throughout our stay. They always had genuine smiles on their faces, and the fresh baked cookies were a delightful touch. The cleanliness of the hotel and the parking availability were exceptional as well. we were highly impressed with the hotel facilities and the convenient location.

Everything great.

Great value for money! The hotel is located in a bustling area of Richmond close to many restaurants and shops. The staff is very helpful and friendly. The rooms are well-equipped with all the basic necessities and have two queen beds, including a sofa bed. Breakfast is included and is a big plus.

All was good, no complaints.

The hotel was a great value for the money. the rooms were clean, fresh, and spacious, and the staff was incredibly helpful and polite. the location was perfect, with many restaurants nearby to choose from. Additionally, the complimentary breakfast provided was great.

Clean rooms, hospitable staff, delightful breakfasts, great pool area, helpful dining lady, friendly staff.

The customer service at this hotel is exceptional. The staff went above and beyond to ensure our stay was comfortable and enjoyable. The hotel itself is beautiful and well-maintained, with comfortable beds and clean rooms. The location is convenient, with plenty of restaurants within walking distance. we had a wonderful stay at Hampton Inn Richmond West and would highly recommend it.

Located in an advantageous area, the hotel is near a plethora of restaurant options and a short trip to downtown. The hotel is located in a decent area of town, and the staff is more than willing to accommodate any requests made. Clean and spacious rooms, with comfortable beds and a good bathroom setup. The complimentary breakfast has a large variety of options and the staff is happy to help with your needs.

Some rooms may lack a microwave and thin walls can cause you to hear noise from neighboring rooms.

Cleanest hotel I've stayed in. Friendly staff, awesome breakfast options. Convenient location for Innsbrook After Hours.

My recent stay at this hotel was fantastic. The check-in staff was kind and efficient, making the process smooth and hassle-free. The room was clean and comfortable, with a bed that provided a great night's sleep. The location was perfect for easy access to the Henrico Courthouse, and there were plenty of dining and shopping choices nearby. The breakfast was good and the service from the waitstaff was excellent.

All in all, my stay at this hotel was exceptional and I couldn't find any faults during my time there.

Our stay at Hampton Inn was great value for the money. The room was clean and comfortable, and the location was convenient. The staff treated us with politeness and helpfulness.

Breakfast option could be improved with more variety.

The outdoor pool facilities were surprisingly nice, with clean and comfortable seating and plenty of shade. The hotel is located near a beautiful running/walking path and has nicely landscaped surroundings. The breakfast setup in the morning offered a wide variety of fresh items, including fruit smoothies and juices. The staff were consistently friendly and personable, making guests feel welcome.

Felt like royalty, nothing to complain about.

This hotel in Richmond offers great value for money with its affordable prices. The attention to detail is remarkable, as the staff goes above and beyond to ensure a pleasant stay. The location is fantastic, situated in a great area close to restaurants and shopping. The rooms are spacious and well-equipped, with comfortable beds and basic amenities provided. Moreover, the breakfast included is outstanding, with a variety of options to choose from.

All aspects of this hotel were perfect.

Clean and cozy rooms. The breakfast had a variety of hot and cold items to choose from. The staff were friendly and always willing to help. Conveniently located near shopping and dining options. Nice decorations during the holiday season.