The location is unbeatable, just a hop to Universal Studios. The room was surprisingly spacious, and the staff were super friendly.

The breakfast was just cereal, which felt underwhelming.

clean room, clean facility with a perfect location just a 5-minute walk from Universal Studios and a convenient shuttle service that takes you right to CityWalk.

Found nothing wrong.

I decided to self-park, but got hit with a $35 charge. Plus, the truck barely fit in the garage. Just not cool, especially since the whole experience felt overpriced for what we got.

an unforgettable stay at hilton los angeles-universal city with exceptional customer service, amazing pool vibes, and direct shuttle to attractions

clean and comfortable hotel with great amenities

Excellent proximity to Universal Studios. The walk? A convoluted route that feels like a workout. Not the easiest stroll, but manageable if you're willing to make the trek. The room was clean and comfortable. Amenities were basic yet satisfactory. Staff were accommodating—extending my parking without a hitch. Kids enjoyed the pool. Open until midnight, with fun activities like table tennis. significant issues persisted. Rude front desk response when I inquired about missed notifications. A cleaning towel greeted me upon entry. A leaking shower left us scrambling for towels, a dangerous situation for kids. Food was commendable. Breakfast miscommunication was frustrating. There’s potential here, but serious improvements are necessary.

Fantastic location near Universal, with a manageable 7-10 minute walk. Room was spacious and had a great view, though we were on the second floor, limiting our sight line. The amenities like the pool and fitness center were nice perks. the toilet ran all night, and housekeeping was lacking; we had to request extra towels and toilet paper. Breakfast options were overpriced, and the charge for basics like Wi-Fi felt excessive. All in all, a decent stay, but it could certainly use some attention to detail.

The room was spacious with comfortable beds. I appreciated being placed on a low floor, close to the lobby. housekeeping was lacking; the room wasn't made up and had a dead bug in the bed. The temperature control was inadequate, as the room remained hot. Amenities were overly priced, with extra charges for breakfast, internet, and parking. I requested a crib upon reservation but didn’t receive one, which made for an uncomfortable night with our baby. Staff interactions varied; while some were friendly, others were less attentive.

Great choice for a quick stay in LA at a reasonable price. Perfect location for Universal Studios.

Comfortable stay and just a quick 8-minute walk to Universal. Disappointed with parking charges; had to pay valet due to our car size.

The rooms were top-notch, with comfy beds and a killer view of Universal Studios Hollywood. The hotel staff was fantastic, hustling to make sure everything ran smoothly. We loved the close proximity to Universal Studios, just a short walk away. The outdoor pool and sun loungers provided the perfect spot to unwind after a long day in the park. The only downside was the air conditioner being a tad noisy, but nothing major! Overall, excellent stay. 🌟

Perfect for easy access to Universal Studios and nearby attractions

The hotel is an excellent choice for those who love exploring, as it's just a short and pleasant stroll away from Universal Studios and CityWalk, making it incredibly convenient to visit these famous spots; additionally, there are numerous nearby eateries, such as In-N-Out Burger and the Saddle Ranch Chop House. While I enjoyed my stay and appreciated features like filtered water and cleaning services, I found the breakfast a bit expensive and not quite up to par, but overall, the friendly staff and the pleasant surroundings made my weekend truly enjoyable.

The beds were super comfortable, a real highlight of our stay.

The hotel had a great location close to the park, which was super convenient. Plus, they offered a free shuttle service, making it easy to get around. The staff was also friendly and the hotel was clean, with good food options available.

Our experience was marred by multiple issues. Our room wasn't ready upon arrival, despite calling ahead, and the staff seemed indifferent to our inconvenience.

Great location and friendly staff. Sofa bed uncomfortable for kids.

Our group stayed at this hotel due to its proximity to Universal Studios. We enjoyed the spacious and clean rooms with comfortable beds, and the sense of security the hotel provided.