As women traveling alone, we felt completely at home here. The staff was super friendly and the room was clean and well-equipped. The pools and water park were a blast, and the location was convenient for exploring downtown.

Felt right at home here, no complaints at all.

Beautiful property. Walking distance from downtown. Great kitchen accessories. Electric fireplace and balcony with rocking chairs. Welcoming staff, checked in on us.

This hotel is an amazing find! The value for money is unbeatable with such great prices for such attention to detail. The staff goes above and beyond and the basic amenities are more than enough for a comfortable stay. The rooms with kitchenette are perfect with breathtaking views of the Smokies.

All was good, no complaints.

I had a fantastic stay at this hotel in the Gatlinburg area. The location was perfect, being close to downtown and right next to the beautiful National Park in the Smokies. It made it easy for us to explore all the attractions we had planned to visit.

All was well, no improvements needed.

The hotel was clean and had great facilities. Parking was convenient and transportation options were easily accessible. The location was close to everything.

Nothing all good.

Beautiful property, great location, well-equipped kitchen, cozy fireplace, welcoming staff.

Cannot find any fault.

The pool area was also enjoyable, providing a refreshing break from the summer heat.

One downside was the pushy sales tactics at the front desk. After a long drive, all I wanted was a quick check-in and to get settled into my room, but I was repeatedly approached about joining their vacation club and offered discounts and gift cards to attend a sales presentation.

Conveniently located near downtown restaurants. Accommodations include basic kitchen supplies for self-catering. Outdoor balcony with mountain views and seating. Friendly staff who go out of their way to ensure guests are comfortable. Clean and well-maintained indoor/outdoor pools and water park with temperature control.

We had an amazing stay at this hotel! The room was spacious and felt like a cozy apartment. We were pleasantly surprised by the cleanliness and the great view from our balcony. The hotel facilities were top-notch, with convenient amenities like a washer and dryer in the room. The location was perfect, within walking distance to many attractions and with a pancake house just steps away. The staff was friendly and helpful, making our stay even more enjoyable.

Nothing, no complaints at all.

The hotel's location was great since it was in walking distance to various attractions. We were close to downtown and everything else we planned to visit. Additionally, the room we stayed in was spacious and had everything we needed for our stay, including kitchen utensils and appliances. The balcony view was lovely and we enjoyed the pool facilities provided.

The hotel's elevator was slow and often frustrating to use.

The location of the hotel was great, with easy access to key attractions in the area. The room itself was also quite nice, with everything we needed for our stay. Plus, the staff was friendly and helpful.

We had a few negative experiences during our stay. there was a mix-up with our payment, and they charged us twice for the room, causing our account to go negative.

The 2 bedroom villa was amazing! Great space to spread out, wonderful in-room amenities like washer/dryer, coffee maker, blender, toaster, dishwasher. Located across the street from the Log Cabin Pancake House, perfect for breakfast. Walking distance to many area attractions.

Felt warm, no complaints.

We had a great time staying at Holiday Inn. The location was perfect and we enjoyed the amazing view. The staff was really helpful and fixed the issue with our room's fireplace right away. Overall I recommend this hotel for a cozy mountain getaway.

Excellent location, clean room, nice balcony view, fun water area, convenient kitchen, friendly staff.

No negatives to report.

The 2 bedroom villa was amazing! Great space to spread out, wonderful in-room amenities like washer/dryer, coffee maker, blender. Located across the street from the Log Cabin Pancake House, perfect for breakfast. Walking distance to many area attractions.

Felt warm, no complaints.