My stay at Holiday Inn Express in Hagerstown was fantastic! I was in town for a business meeting and stayed for two nights. The staff and service were amazing, from the friendly girl at the front desk to the helpful housekeeping ladies. The room was clean and comfortable, and the hot breakfast was a great way to start the day. I also enjoyed taking a dip in the pool. The hotel staff really made me feel like a VIP and went above and beyond to accommodate my needs. I would definitely stay here again!

Would recommend this hotel.

We loved the pet-friendly policy and the great pool at Holiday Inn Express in Hagerstown. The property was clean and inviting, and our room was comfortable. The bathroom was stocked with all the essentials. With our dog, we appreciated the accommodating staff and the puppy bag/poop stations outside. The hotel is located in a quiet area with plenty of food options nearby. we had a wonderful stay as budget travelers.

We felt very lucky with our stay at Holiday Inn Express in Hagerstown. There was nothing to complain about.

our recent stay at holiday inn express in hagerstown exceeded our expectations. the hotel was super clean and inviting, with a comfortable bed and well-stocked bathroom. the staff, especially david, tara, and john. we were also impressed with the pet-friendly amenities and the quiet location near food options.

Cracked lampshade and towel shortage.

I had an amazing stay at this hotel! Everything was new, fresh, and well-kept, from the bedding to the well-designed room. The furniture was simple and comfortable, and the entire hotel appeared to be well-run. I was pleasantly surprised to find that breakfast was already set up at 5:55am, before the official start time of 6am. The staff was incredibly helpful, even offering me a container for my rush-out plate of food. I also enjoyed the small but well-equipped exercise room and the coffee/tea station.

Nothing, all excellent.

The staff at the hotel were incredibly friendly and helpful throughout our stay.

We felt completely secure and had no complaints during our visit.

Friendly staff, beautiful pool, spacious room, helpful front desk, convenient location with plenty of nearby food options.

The front desk staff at Holiday Inn Express was incredibly helpful and friendly. They went above and beyond to assist us during our stay. Additionally, the food at the hotel was fantastic and we especially enjoyed the warm cookies at the front desk. The rooms were comfortable and the pool area was spacious and inviting.

We got great value for our money with a clean and comfortable room. The location was perfect, with easy access to restaurants and a shopping center. The staff were friendly and accommodating.

The breakfast offerings could have been better.

Great location, convenient to shopping and restaurants. Comfortable and newer hotel. Clean and inviting. Accommodating to guests with pets. Plenty of food options nearby. Friendly and helpful staff.

Nothing to be said.

The hotel was perfect for our girls' night out, with convenient access to nearby restaurants and stores.

Staff made us feel at ease, going above and beyond to assist us during our stay.

This hotel is spotless, comfortable, and attractive. The beds are very comfortable. The staff is accommodating and friendly. The hotel is in a quiet area with plenty of food options nearby. They also welcome pets and provide poop stations outside for convenience. The bathroom is well-stocked with toiletries. The early check-in option was greatly appreciated.

Felt like visiting family, no complaints whatsoever.

Our stay at Holiday Inn was fantastic. The staff was well-informed and provided us with all the necessary information for the JFK 50 Mile race. They even offered an early breakfast for the runners and spectators. The hotel was comfortable and conveniently located near shopping and restaurants. The common areas were cozy and inviting. The staff, including the front desk and housekeeping, were amazing and went above and beyond to ensure our stay was enjoyable. it was a great experience and we would definitely choose Holiday Inn Express again.

None.

As a light sleeper, I appreciated the quiet atmosphere and comfortable beds.

Felt like home, with nothing being too much trouble.

The location of the hotel was great, allowing us to easily explore the area. The hotel had well-maintained landscaping and ample parking, which made us feel secure during our stay. the beds were comfortable and the linens were clean, ensuring a pleasant night's sleep.

there were recurring issues with the breakfast service. Each morning, there were no pancakes available, which was frustrating.

Great value for the money, the room was impeccably clean and the staff were very friendly and accommodating. The location was fantastic, with plenty of restaurants within walking distance and a mall across the road.

Breakfast choices could be improved, particularly in terms of the prepackaged contents and insufficient creamer for coffee. a minor issue that didn't detract from our stay.