Holiday Inn Express Hotel & Suites Jacksonville-South By Ihg, Jacksonville (FL) - Deals & Reviews

The hotel was clean and inviting! The staff, particularly Lydia, were friendly and helpful. The breakfast was amazing, and the cleaning staff were friendly. The room was well-equipped with a fridge, microwave, and coffee maker. The gym was one of the better ones I've seen at a hotel.

Felt very well looked after, no complaints at all.

The hotel was centrally located, making it convenient for attending the event I went to. Additionally, there were plenty of restaurants nearby, providing a variety of dining options. The staff was friendly and accommodating, allowing for a late check-in and even providing muffins when I missed breakfast.

No issues.

Speedy check-in, awesome staff, clean laundry room, comfortable bed, well-equipped room.

Nothing could have been better.

The front desk had a very friendly and helpful staff member who made our check-out process pleasant. The hot breakfast option had plenty of choices. The room and pool area were clean.

My stay was pleasant, but there were a few drawbacks. The luggage carts need to be upgraded and regularly cleaned.

Great staff, accommodating late check-in and allowed late check-out. Peaceful surroundings & accessible parking. Cozy room with comfortable bed and roll-in shower. Good amenities, fresh pancakes at breakfast and helpful breakfast associate. Knowledgeable front desk, clean bathroom, good AC, large TV, and well-equipped gym. Close to restaurants & 20 mins from the beach.

Friendly and accommodating staff, clean facilities, delicious breakfast, convenient location close to downtown and dining options, cozy and comfortable rooms, accessible parking area.

Not one thing.

I loved the staff and how accommodating they were with our late check-in and early check-out. The room was cozy and the bed was comfortable. The accessible parking and peaceful environment outside the hotel were a bonus. The roll-in shower with hand rails was perfect for my mother. the amenities were great.

Felt safe and secure, no reason to complain.

Comfortable beds and clean bathroom. The gym was impressive and the breakfast was delicious with plenty of hot coffee. The staff at the front desk were friendly and helpful. I would recommend this hotel.

I had a very good time at this hotel! The facilities were well-kept and the staff were welcoming. The room was clean and tastefully decorated, with a comfortable bed. The location was large and bright, and the clerk was efficient.

No major issues, everything was ok.

The breakfast was tasty with fresh hot coffee available all day. The room was spacious with a large TV and great air conditioning. The gym was better than expected. we had a comfortable stay, and I would recommend this hotel.

The desk in the room was adequate for work and had good lighting options. The top-floor room was relatively quiet. The orange juice and cinnamon buns at breakfast were very good.

Felt quite safe, no reason to complain.