Good location, effective AC, and decent quality bathroom amenities. Property is okay, clean rooms, although pillows needed to be replaced. Friendly front desk staff, comfortable beds, and quiet. Standard breakfast. Easy parking. Nearby shops and cafes.

Located close to the freeway and the Boardwalk, this hotel is in the center of many places we visited. The room and bathroom were clean, but mold was found on the walls of the shower. The breakfast options were decent. The hotel staff was helpful and accommodating, and the pool was a nice perk.

We loved the cleanliness of the hotel, with spacious and remodeled bathrooms. The location was perfect, within walking distance from the ocean and close to all the places of interest. The breakfast offered a great variety of options, including cereals, eggs, pancakes, and pastries. The staff was extremely friendly and helpful, providing tips on where to go and what to do.

Nothing I didn't like to be fair.

This hotel was a great value for money. The rooms were clean, spacious, and had nice upgraded baths. The breakfast had options for everyone, including more fruit options, and was included. Additionally, the location was convenient, close to the beach and a nice place to relax after coming from events in the downtown.

All was good during our stay at this hotel.

We loved how close this hotel was to everything. It was a short walk to downtown and also conveniently located near the Boardwalk and Capitola. The hotel facilities were top-notch with a clean and comfortable room. Parking was easy and convenient, and the staff was friendly and helpful. The breakfast provided was also great.

Almost perfect, just a few minor issues.

We were thrilled to be able to check in early and our room was clean and comfortable. The location was perfect for exploring the area, and we loved the variety of breakfast options each day. The outdoor patio was a great place to relax and unwind.

The exercise room equipment was not functioning properly and needs to be fixed. Additionally, the front desk staff could use some training in hospitality and service.

Rooms were new and smelled of fresh paint. Beds and pillows were comfortable. Location was within walking distance to downtown. Breakfast had a variety of options. Staff was friendly and helpful.

Our stay at the Holiday Inn Express was great. The breakfast was good and the staff was helpful when we needed extra towels. The location was perfect and the rooms were clean and comfortable. I would recommend this hotel.

The location of this hotel was great, close to everything we wanted to see and do. Plus, the AC in the room worked really well which was a relief during the hot weather. I also appreciated the built-in shampoo and body wash in the shower, it was a nice touch.

This hotel fell short in several areas. First of all, the rooms were not cleaned daily and we had to call multiple times to get clean towels.

I recently stayed at Holiday Inn Express in Santa Cruz for a family vacation. The front desk staff were friendly and kind, always willing to help. The property was clean and conveniently located. The rooms were spacious, the beds comfortable, and the bathrooms were nicely remodeled and clean. The breakfast spread was delicious and had a good variety of options. The dining room was spacious, although it could get crowded during peak hours. I had a great experience and would highly recommend this family-friendly hotel.

I strongly recommend this hotel.

Reasonable price, perfect location. Warm welcome, excellent parking. Impressive, clean, spacious room. Delicious, hot breakfast. Ideal pool and convenient laundrette. Nearby shops, restaurants, beautiful beach.

We loved the location of the hotel as it was conveniently located in the center of town on Ocean Avenue, near the beach. The hotel facilities were clean and well-maintained. We also enjoyed the breakfast, which had a wide variety of options and the hot food was served hot. The staff was friendly, professional, and made us feel welcome.

Not one thing.

The breakfast was delicious, the hotel had a great selection of amenities, and it had a clean and modern feel. The bathroom lights were a nice touch and the bathroom always smelled good. Check-in was easy, and the staff was nice.

Felt safe, nothing to complain about.

As longer term business travelers, we really appreciated the cleanliness and spaciousness of our room at the hotel. The breakfast options were fantastic and the swimming pool provided a refreshing break. The hotel's laundrette was a lifesaver for catching up on our laundry. The free WiFi was a hit with the kids. Additionally, the location near shops, restaurants, and the beautiful Beach and Boardwalk was a major plus.

Felt right at home, no reason to complain.

The location of this hotel is great, just a short distance from the boardwalk. The rooms are clean, spacious, and comfortable. The breakfast provided is excellent with a variety of options to choose from. The staff, including the receptionists and managers, are very nice and helpful.

The only downside was the noise level from other guests at times.