Convenient location for Highlands and Louisville Zoo. Clean with nice outdoor pool. Good room, except for broken fridge and leftover food. Helpful staff. Average breakfast.

I had an overnight stay at Holiday Inn Express near the airport. The indoor pool and spa were open late, which was great. The bed was clean and comfortable. Breakfast had a variety of options like waffles, scrambled eggs, and bacon. The hotel was accommodating to my service dog.

100% Recommend this hotel.

We were pleased with the cleanliness of the room. When we arrived, we noticed that the hot water was not working, but the maintenance staff promptly came to fix it. The breakfast selection was good and the staff was helpful. we would recommend this hotel.

Convenient location near the airport, with easy access to expressway. Friendly front desk and helpful staff. Clean rooms and common areas, with a good breakfast. Enjoyed the large, clean pool. Will consider staying again when in the area.

The front desk staff, especially Sabrina, were incredibly kind and accommodating. They made sure everyone was taken care of, even during a power outage. The location is great and the rooms were tidy and comfortable. Despite a minor issue with the overhead lightbulb flickering and the faint noise from a wedding party, the overall stay was enjoyable.

We had a great stay at this hotel. The rooms were clean and well kept, making for a comfortable stay. The hotel facilities were well-maintained and the parking was convenient. The location was excellent, as it was close to the Expo Center, making it easy for us to attend the event. The staff was very helpful in finding a restaurant and scheduling a shuttle to the airport, which made our stay even more convenient.

All good.

Excellent staff, Shuttle service, Prompt response, Clean rooms, Fair rates, Free breakfast.

Nothing not to love.

Friendly Staff, Clean Property, Convenient Location, Comfortable Bed, Nice Lobby, Good TV Channels, Quiet Policy

Nothing to mention

This hotel is located in a convenient area, close to everything you need. Whether you want to explore the lively Highlands area or visit the Louisville Zoo, everything is within easy reach. Additionally, the hotel staff is friendly and provides great service. The rooms are spacious, and the bathrooms are larger than average, which is a nice bonus. Plus, the breakfast included offers a variety of options, including healthy choices, ensuring you start your day off right.

The hotel could improve the cleanliness and housekeeping standards.

We loved staying here! The location was perfect - not too far from everything we needed, including the international airport which had an excellent shuttle service. The service was outstanding and the staff went out of their way to provide us with great service and amenities. The on-site car park was a huge plus and made it easy for us to get around. Our room was equipped with everything we could want, including a flat-screen TV and ironing facilities.

We highly recommend this place to anyone looking for a great stay with excellent service and amenities.

The outdoor pool and free parking were great perks during my stay. It was nice to be able to take a refreshing dip in the pool and not have to worry about finding parking for my car. The location was also convenient, being close to the highway and my family.

There were several negative aspects to my experience. The check-in process was not accommodating the day before, and the pool was out of service.

We got great value for our money at the Holiday Inn Express near the Expo Center. The room was comfortable, with well-constructed walls and doors, contributing to a quiet stay. The staff, especially Sabrina, were incredibly kind and accommodating during a power outage caused by a storm. They made sure everyone had what they needed and turned what could have been a rough situation into a fun and easy experience. Convenient location too!

The breakfast selection could be improved with more options.

The Holiday Inn Express near the Highlands and Louisville Zoo is in a great location for families. The property is clean with a nice outdoor pool. The friendly front desk staff quickly addressed any issues we had, like a broken refrigerator. The breakfast, while average, met our family's needs.

Felt very lucky to have found it, no complaints.

My stay at Holiday Inn Express was excellent. Despite the power outage caused by a storm, the staff, particularly Sabrina, went above and beyond to ensure our comfort and safety. They even escorted us to our rooms in a dark corridor. The power came back on and the stay became wonderful. The proximity to family and the highway was also convenient.

This hotel is really convenient if you're attending an event at the expo center nearby. They have an excellent shuttle service to the airport. The rooms are clean and have larger than average bathrooms. The staff is very helpful and the breakfast options are great, including healthy options.

Everything was okay.