The hotel was clean, quiet, and conveniently located near restaurants and stores. The bedding was incredibly comfortable, resulting in a great night's sleep. The breakfast was delicious and the staff were friendly and helpful. The room was also very clean and had convenient amenities such as accessible outlets.

For us, it was ideal.

Friendly and accommodating staff, clean and comfortable rooms, convenient location near stores and chain restaurants, quiet and pleasant stay.

The hotel's location was convenient, close to restaurants, stores, and major chain restaurants. The mattresses and pillows were incredibly comfortable, providing a great night's sleep. The breakfast was delicious and the staff were friendly and helpful.

Felt lucky, no reason to complain.

Clean, modern database. Friendly staff. Excellent breakfast buffet. Quiet location. Comfortable bed. Upgraded to suite. Conveniently located near restaurants and stores. Polite and efficient cleaning staff. Barely occupied indoor pool.

There was nothing I didn't like.

My husband and I recently stayed at this hotel for a last-minute work trip. We were pleasantly surprised by the exceptional service we received. Upon check-in, Steve was efficient and friendly, making the process quick and effortless. He even went out of his way to provide me with decaf coffee and real milk for my morning cup. The next day, Michelle greeted us with her sunny disposition and ensured that breakfast was hot and well-maintained. the staff at this hotel made our stay comfortable and enjoyable. We will definitely be returning in the future.

I stayed at the Holiday Inn Express in Charlotte Southeast for two nights while visiting old friends nearby. The hotel was conveniently located, just a short drive from my friends' house. The staff were pleasant and helpful, and there was ample parking available. The hotel was quiet and comfortable, providing a peaceful environment for a good night's sleep. it was a pleasant and enjoyable stay.

100% Recommend this hotel.

I got great value for my money at Holiday Inn Express in Matthews. The room was clean and comfortable, and I loved the convenient night light stand with an easy-to-reach outlet. The location was perfect for me, close to my testing facility, and the staff were friendly and helpful throughout my stay.

The breakfast selection could have been better, but overall, it was a minor issue that didn't impact my enjoyable stay.

The value for money at Holiday Inn Express was great, with a clean and quiet room. The location was convenient, surrounded by restaurants, Walmart, and department stores. The staff was friendly and helpful, especially Felicia at the front desk who went above and beyond to make us feel welcome.

The morning meal could be improved by offering more options for European tastes. Additionally, it would be better if the breakfast items were not served in plastic one-way throwaway containers.

Excellent breakfast and friendly, accommodating staff. The hostess was personable and the reception staff helped with doordash delivery. Renovation works were happening, elevator was out of order but received a $5 snack voucher. Comfortable and quiet hotel, convenient for visiting friends in Matthews. Front desk staff provided great assistance during a stressful car breakdown situation.

The breakfast was delicious and the hostess was helpful and friendly. The staff assisted with an injury in the parking lot by providing ice. The location is convenient to restaurants and stores. The beds and pillows were extremely comfortable. The room was clean and the staff attentive.

Clean, modern hotel with knowledgeable and friendly staff. Excellent quality breakfast exceeded expectations. Quiet location tucked away from road. Close to friends' house in Matthews, convenient for visiting. Pleasant and helpful staff.

The queen beds at this hotel were like sleeping on clouds. The sheets were unbelievably soft and luxurious, making for a truly comfortable night's sleep. The entire place was impeccably clean with high-quality linens throughout. We also loved the convenient breakfast bags, which included a delicious sausage egg sandwich to heat up in the room microwave. The staff were friendly and the internet connection was reliable. Highly recommended!

Great breakfast and friendly hostess. The breakfast was excellent, and the hostess attending was very accommodating and personable.

Felt really welcomed, no complaints whatsoever.

Friendly staff, prompt check-in, comfortable room and beds, delicious breakfast.

We had a fantastic stay at the Holiday Inn Express in Matthews! The staff went above and beyond to fix a reservation mix-up with professionalism and a sense of humor. They saved us from unnecessary duplicate reservations and payments, and made sure our family reunion went smoothly. The beds were comfortable, breakfast was delicious, and the hotel was clean. I highly recommend this hotel for a great experience.