Homely appeal, comfortable, great layout, clean, friendly staff.

Absolutely nothing.

This hotel is very near a large mall, making it incredibly convenient for shopping enthusiasts. The rooms, equipped with small kitchens and walk-in showers, are a great value for money. The staff offers excellent service, ensuring attention to detail in every aspect of your stay. The breakfast included is a delight, with a variety of items to choose from.

All was great, no improvements needed.

Check-in was at 9PM with Marianne, who was wonderful. Upgraded to 2 bedroom suite. Tastefully furnished, well arranged rooms with kitchen. Excellent staff care. Evening meal 4 days a week, hot breakfasts daily. Indoor pool, jacuzzi, fitness room, outdoor basketball. 24-hour coffee or tea. Welcoming and helpful staff. Complimentary movies and breakfast.

The room was spacious and clean, with a comfortable bed. The hotel was conveniently located next to a mall and several restaurants. We enjoyed the complimentary dinner and breakfast options.

The room temperature was too hot, and the thermostat was only in one room. The hotel had only one elevator, which caused some waiting time.

This hotel is conveniently located very near to a large mall, making it easy to shop and dine. The staff were friendly and attentive, and the rooms were clean with a walk-in shower and included breakfast with great items offered.

All was perfect, no improvement needed.

The staff at the hotel were outstanding and very friendly, making us feel like we were part of their extended family. The accommodations were great, with clean suites and convenient facilities such as laundry and ice machines. We also enjoyed the outdoor cooking area and rec area, perfect for hanging out and having a good time. it was one of the best hotel experiences we've had anywhere.

One area of improvement could be providing more information in the rooms for guests. It would have been helpful to have a booklet or brochure describing the hotel amenities, local restaurants, and attractions in the area.

Great staff, well-maintained facilities. Clean, spacious rooms with coffee makers. Convenient location near the highway. Enjoyed the complementary breakfast and light evening meal. Amenities such as the pool and basketball court added value to the reasonable price.

The room was spacious and comfortable, providing everything we needed for a great stay. The hotel grounds were well-maintained and the pool and workout center were a nice bonus. We also appreciated the convenient location, with a mall just across the street. Breakfast was included and while there could have been more options, it was still a nice perk.

It was a great stay! The hotel's location was perfect, close to the city's attractions and a mall. The room was comfortable and clean with a spacious bathroom. Service was exceptional, friendly and pet-friendly, too. Breakfast was great, with a lot of options. The indoor pool was amazing!

The elevators were a bit slow.

Clean property, friendly and professional staff, pleasant breakfast workers, easy to find location, spacious accessible room with well-thought-out features.

All was perfect.

The hotel has clean, comfortable rooms and friendly staff. The amenities are great, with an indoor pool, jacuzzi, fitness room, outdoor basketball. The complimentary evening meals and hot breakfasts are a nice touch.

The breakfast options could be improved, as the breakfast sandwich was not enjoyable and the ordered fresh fruit cup was replaced with packaged applesauce. The check-in process took longer than expected due to a front desk staff member needing assistance.

I recently stayed at Homewood Suites in Holyoke for a family vacation. The staff was incredibly friendly and welcoming, and the hotel was spotlessly clean. The pool and hot tub were a hit with my kids, and the exercise room was a nice bonus. The beds were really comfortable, and the large suite provided plenty of space for my family of six. The complimentary breakfast was amazing, and we also enjoyed the free wine and beer during the weekdays. The location was ideal, with easy access to the nearby malls and towns like Northampton and Amherst. We had a fantastic stay and will definitely be coming back.

I highly recommend this hotel.

We absolutely got great value for our money at Homewood Suites. The room was amazing, with a gorgeous 2-bedroom suite. The location was convenient and the staff treated us like family.

The morning meal could be improved by offering more variety in the breakfast options.

The room was clean and comfortable, and the staff were friendly and efficient.

We had a fantastic stay at the hotel. The staff were very friendly and helpful throughout our visit. The hotel facilities were great, especially the pool and hot tub area, which were clean and enjoyable. The breakfast provided was amazing, with a variety of options, including almond milk. The hotel's location was convenient, close to the shopping mall and the MGM casino in Springfield, which was only about 15 minutes away.

Cannot find any fault.