This hotel is great value for money, with competitive prices and attention to detail. The location is perfect, being close to the Ontario International Airport and within walking distance of shopping areas. The staff is friendly and accommodating, making my stay feel more like home. The rooms are clean, spacious, and equipped with all the basic amenities you need for a comfortable stay. The full-size refrigerator and dishwasher are a bonus for longer visits.

The dinner selections during the evening social hour could be improved.

The room was spacious, clean, and well-appointed with a fully equipped kitchen. The staff was amazing and the location was excellent with restaurants and shopping within walking distance.

No negative aspects.

Helpful Staff in Time of Need

When my wallet slipped out of my pocket on the plane, I was in a panic. But the staff at Homewood Suites quickly came to my rescue. Joelle at the front desk was incredibly patient and sympathetic, going above and beyond to help me book a room without any ID or cash. Their understanding and willingness to assist in a difficult situation truly saved the day. I highly recommend this hotel for their exceptional service and true hospitality.

I had such a pleasant stay at this hotel in Rancho Cucamonga. The value for money was excellent, especially considering the convenient location just across from the shopping mall. The attention to detail was impressive, from the well-maintained rooms with a kitchen in exceptional condition to the warm and comfortable bed that ensured a great night's sleep. The staff were friendly and attentive, making me feel like part of their family. The inclusion of breakfast was a definite bonus, ensuring a hassle-free start to the day.

No significant improvement needed, everything was just fine.

The hotel's proximity to Ontario Mills outlet mall and a variety of restaurants makes it a convenient choice for guests. With the mall located right across the street, visitors can easily access shopping and dining options. One guest even mentioned attending a music festival in the area during their stay. Additionally, the rooms are clean and comfortable, providing a pleasant experience for guests. The staff is friendly and accommodating, going above and beyond to make guests feel special. Some specific examples of their exceptional service include staff members giving a birthday present to a guest's grandchild and allowing a late checkout for a guest with an afternoon flight.

The early morning garbage pickup may disrupt guests' sleep.

Great breakfast, changing daily dishes. Friendly and helpful staff. Clean rooms with efficient AC. Beautiful lobby and welcoming front desk. Enjoyable stay.

During my Christmas stay, I appreciated the spaciousness of the suite, which provided ample room for my family. the suite also had a well-equipped kitchen, allowing us to prepare meals and store our groceries. Additionally, the hotel's location was convenient, with easy access to nearby businesses and a short distance from Highway 15. Another advantage was the friendly staff, who were attentive and welcoming throughout our stay.

On the downside, I found the hotel to be a bit outdated and in need of refurbishment. the lobby, halls, and elevators showed signs of wear and cleanliness could be improved.

The staff at this hotel really understand the meaning of hospitality. From the moment I walked in until I checked out, the service was fantastic. They went out of their way to make sure all their guests were taken care of. the rooms were spacious and clean, and I loved the small kitchen area in the room. It was so convenient to have when traveling with snacks and food.

One downside was that the entrance to the hotel was a bit confusing. It took me some time to find my way in.

The hotel is in a nice safe area, close to everything in this city. It's right across the street from Ontario Mills, and the location is also close to the Ontario airport. The cleanliness of the hotel is top-notch, and the staff is friendly and accommodating. The breakfast buffet offers a variety of options, and the hotel facilities are excellent, with a pool, jacuzzi, and a basketball court available.

Not one thing.

Convenient location, close to mall. Comfy bed, well-maintained room. Kitchen with dishwasher. Clean, safe facilities. Good breakfast options.

Breakfast variety, Courteous and helpful staff, Excellent location, Spacious and clean room, Fully appointed kitchen.

Was all great.

The room was clean and comfortable, perfect for a good night's sleep. The location is great for shopping, with Mills and Costco nearby. The staff were friendly and the rooms were spacious. The small kitchen area in our room was a helpful feature for storing food and snacks. The breakfast offered plenty of options.

Felt like part of the family, no complaints.

My recent stay at Homewood Suites was outstanding. The fully equipped kitchenette allowed me to save money and conveniently prepare meals. The complimentary breakfast was a great energy boost for my work day. The staff were very kind and attentive. I highly recommend this hotel.

I recently stayed at this hotel and had a wonderful experience. the hotel's location is fantastic as it is conveniently situated across from a shopping mall, making it easy to indulge in some retail therapy. The staff at this hotel are exceptional- they were incredibly friendly and provided the best customer service I have ever had. I was impressed with the attention to detail and the value for money that this hotel offers. The rooms were spacious and clean, with a fully equipped kitchenette that was in exceptional condition. The bed was very comfortable and I appreciated the provision of ear plugs for a peaceful night's sleep. Additionally, the breakfast included in the stay was delicious and a great way to start the day.

My stay at this hotel was fantastic and I highly recommend it to anyone looking for a comfortable and conveniently located place to stay.

Spacious, clean room with fully appointed kitchen and separate sleeping space. Pot of coffee in the morning. Short distance to shopping/entertainment area and airport. Good water pressure in the shower. Nice area with restaurants and outlet mall nearby.