We had an amazing stay at Hyatt in Union Square. The staff went above and beyond to make us feel welcome and comfortable. They were incredibly accommodating, even helping us set up our Wii console at 2am. The front desk staff was always prompt and attentive, answering our calls and addressing our needs quickly. The location of the hotel was perfect, with easy access to both the West and East Villages and close proximity to public transportation. The on-site dining options were great, and our rooms were spacious and comfortable.

Couldn't find any faults at all! 😊

I recently stayed at a 4-star hotel in a great part of town and had an amazing experience. The location was perfect, just a short walk from Broadway and in a nice area. The hotel staff were super nice, intelligent, and always in good spirits. They provided excellent service, from the room service to the bell staff/porter. The room was clean and the bed was incredibly comfy. The hotel also offered a variety of amenities, including a dining restaurant, a bar/lounge area, and a fitness center. I was particularly impressed with the outstanding staff, from housekeeping to management, who treated me so kindly upon check-in. I can't wait to book my next stay here.

This hotel is highly recommended to everyone.

Lovely staff, clean hotel, amazing breakfast and cocktails, beautiful view, easy access to tourist areas.

No complaints.

Friendly staff, great location, clean rooms, comfortable beds, convenient transportation.

Nothing not to like.

This hotel is located in a vibrant and central area, very close to Union Square and several colleges. The subway station is easily accessible, allowing for easy transportation around the city. The temporary restaurant has received high praise from past guests, and the rooms are well-designed with a small refrigerator and well-sized bathrooms, as noted by previous reviews.

Although this hotel has many positive aspects, some guests have experienced issues with the dry cleaning service, as mentioned in one review.

I recently stayed at this hotel and I must say that it exceeded my expectations! The location is absolutely fantastic, right in a great part of town near Broadway. The service here is exceptional, from the moment I arrived I was greeted with a warm welcome and felt like a valued guest. The staff, from housekeeping to management, treated me in such a kind manner that I felt truly taken care of. They even provided a welcome drink, making me feel even more special.

I would highly recommend this hotel to all my friends.

Excellent location, close to subway and attractions. The staff was helpful and friendly. The rooms were well-equipped and comfortable.

The WiFi was slow and unreliable.

I absolutely loved my stay at this hotel. The location was perfect, as it was close to the subway and situated in a great neighborhood. I could easily walk to most attractions or hop on the Subway to explore the city. The hotel facilities were top-notch, with beautifully upgraded rooms and a well-equipped gym. Additionally, the staff provided impeccable service. They were friendly, courteous, and always went above and beyond to ensure my stay was enjoyable. The breakfast at the restaurant was delicious, and I especially enjoyed the nice little touches like complimentary cookies and hot chocolate.

Nothing at all.

We stayed at Hyatt Union Square for our anniversary and they went above and beyond to make it special. The room was beautifully designed, and the view of the city was fantastic. They even left us a bottle of wine to celebrate. The restaurant had delicious food and great mimosas for breakfast. The location was perfect for us, as it was close to our daughter's university and had plenty of amenities nearby.

Would definitely recommend this hotel

The location is perfect for exploring the Union Square neighborhood. It's just a short walk to the subway station and there are plenty of shops and great restaurants around. The staff at this hotel were incredibly friendly and helpful. The hotel itself is clean and comfortable.

Couldn't stay longer.

The staff were incredibly kind and helpful, and the hotel was always kept clean and tidy. The breakfast was great and the cocktails were wonderful. We stayed in a double corner room, which was perfect for watching the world go by. We even had a stunning view of the Empire State Building! As tourists, we really appreciated the location because it felt more authentic and less crowded than the touristy areas. However, it was still easy to get to all the major attractions - just about an hour's walk to the Ground Zero area and Central Park.

We felt right at home during our stay and had no complaints.

Great location, one block from Union Square subway, shops, and dining. Good gym facility and cocktail bar. Helpful and friendly staff, and the relaxing breakfast restaurant is highly recommended. Fast and hassle-free check-in process.

The staff was pleasant, accommodating, and professional. The bathroom facilities were impressive, and the wine bar in the room was a nice touch. The blackout drapes were a great addition. The inside room overlooking the courtyard was quiet, and the shower was excellent. The location was conveniently close to Union Square subway, shops, and restaurants. The hotel had a cool and artsy vibe, utilizing space efficiently. Rooms were small but had everything needed, and the bathroom was spotless.

This hotel is located in a great part of town near Broadway with lots of restaurants and things to do. The rooms have really comfortable beds and the staff is very friendly and attentive.

All was great, no complaints.

We had a great stay at this hotel. The location is in a great part of town with a lot of cheap but good places to eat, and a subway station around the corner. We found the staff to be exceptional, especially one outstanding member from housekeeping to management. Their service was prompt and they greeted us in such a kind manner upon check-in by both the doorman and the reception desk staff.

Although the terrace had no view from the second floor, it was private. We slept well as the bedding was comfortable and the room had air conditioning.