We stayed at Onyx Downtown for an event at TD Garden. The location was perfect, with easy access to great restaurants. The staff were friendly and helpful, and the facilities were clean. The hotel had tasteful and practical decor. Though we had a minor issue with the air-conditioning, the staff did their best to accommodate us. The rooms were spacious and the internet worked well. The hotel provided pet amenities and went above and beyond in taking care of our needs. The bed was comfy, and the front desk and valet staff were efficient and polite. we felt like VIPs during our stay.

Would recommend this hotel.

I stayed at Onyx Downtown for four nights with three friends. The staff was amazing, especially during New Year's, creating a festive atmosphere. The large bathroom and mirror made it easy for us to get ready quickly. The hotel's location near the North End was perfect for exploring and accessing the Freedom Trail. The sleek interior design added to the overall experience. The rooms were well-appointed and everything we needed was provided. The complimentary happy hour and organic coffee were delightful touches. First-class service all around!

100% Recommend this hotel.

Great location, close to North Station. Good restaurants, coffee shops, and a drugstore nearby. Helpful and fantastic staff. Smooth check-in process. Comfortable bed. Clean room. Decent value for the price.

Can't fault the property.

We had an amazing stay at this hotel. The room was exactly as shown in the pictures, and the atmosphere was quiet and comfortable. The staff was exceptional - they made us feel welcome and at home throughout our stay. The front desk manager even sent us a text to check on us when we were about to leave a nearby attraction. The location of the hotel was perfect for attending events at the nearby TD Garden and the North Train Station. We were also pleased to find many great restaurants in the area. this hotel exceeded our expectations.

Nothing that we didn't like.

Comfortable and clean bedrooms. Friendly and helpful staff.

Felt well cared for, nothing was too much trouble.

The downtown hotel boasts of a great location that provides easy access to all major sights like Quincy Market and Freedom Trail. It's also close to a concert venue, making it ideal for anyone who's attending a show. The hotel rooms are stunning and have gigantic TVs, cozy beds, and attractive decor. Visitors can also indulge in complimentary beverages, and the front desk staff is warm and welcoming.

The hotel appears to be expensive, and noise from the nearby buildings and street can be disturbing at night.

The location of the hotel was excellent, with great shops, restaurants, and downtown Boston all within walking distance. The room was very clean and comfortable, with a filled mini-bar which was a nice touch. The staff were helpful and friendly, and they suggested an excellent restaurant nearby during my stay.

The breakfast at the hotel was very poor in terms of quality and price. It was overpriced and not worth the money.

We absolutely loved staying at this place! The location was fantastic - right in the heart of a bustling tourist area with tons of shops, restaurants, and entertainment venues right there on the streets. We also appreciated the amazing customer service from the staff, who went above and beyond to make sure we were comfortable and had everything we needed. The room amenities were wonderful, including the heating and air conditioning, in-room safe, mini-bar, and refrigerator. We also took advantage of the room service, which was top-notch!

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay with all the amenities and conveniences you could ask for.

The hotel had clean and well-maintained facilities. The staff, particularly Noah and Vince at the front desk, were friendly and helpful. The location was great, being close to a subway station and within a quick walk to the North End and the TD Garden. I loved the cute decoration of the room and the comfortable beds. The hotel also provided good breakfast and coffee options.

Nothing, all was good.

I had an amazing stay at this luxurious hotel! The staff was incredibly friendly and helpful, making me feel welcome from the moment I arrived. The location was perfect, with many amenities within walking distance. The room was beautifully decorated and the bed was incredibly comfortable. The hotel also offered great services like room service and dry cleaning. I also loved the fact that they had tours and ticket assistance available for guests. I had a fantastic experience at this hotel.

I highly recommend this place to anyone looking for a reliable and comfortable stay. It exceeded my expectations and provided enhanced comfort and quality services.

The hotel had impeccable cleanliness and well-maintained facilities. The location was fantastic, with easy access to TD Garden and other popular sites in the city. We enjoyed the breakfast and found the staff to be friendly and helpful.

Nothing.

We loved the location of this hotel. It was conveniently close to TD Garden as well as the fantastic restaurants in the North End. We were also pleased with how easy it was to access several MBTA stations, which made it simple to explore the city. The hotel's cleanliness was impressive, and the staff provided excellent service.

Can honestly say there wasn't anything not to like.

Best

I recently stayed at this luxurious 4-star hotel for a one-night trip to see a show at a nearby theater. The location was perfect for me - just a short walk to dinner in a vibrant neighborhood and a quick ride to the theater district. The room was spacious and the king bed was incredibly comfortable. Everything was clean and well-maintained. I also appreciated the quiet atmosphere, as I requested a quiet room in advance and was not disappointed. The staff provided excellent service, and I was pleasantly surprised that they allowed me to bring my dog without charging a huge deposit. my experience here was fantastic.

I highly recommend this hotel to anyone looking for a comfortable and convenient stay. The location is great for exploring the city and attending events, and the staff is accommodating and friendly.

Great value for the price, the room was clean and comfortable. The location was also convenient, and the staff was friendly and helpful throughout our stay.

One small suggestion to improve the morning meal would be to offer a wider variety of breakfast options.