the customer service from the moment we arrived was exceptional. Despite a reservation mix-up, the staff immediately assured us that they had available rooms and even gave us an upgrade. the room itself was beautifully decorated and spacious, providing a peaceful sanctuary in bustling Manhattan. the hotel's location was convenient, safe, and easily accessible to public transportation. We also enjoyed the book-themed rooms and the abundance of books throughout the hotel. the staff were friendly, attentive, and went above and beyond to make us feel welcome.

Nothing to be said.

Excellent customer care, good breakfasts, relaxed atmosphere, attentive and helpful staff, ideal location near attractions, spacious rooms with ample storage.

We absolutely loved our stay at this luxurious hotel! The location was perfect, situated in Midtown Manhattan and just a stone's throw away from Central Station. It was so convenient to have several trains nearby, making it easy for us to explore the city. The hotel itself had a unique library theme, which added a charming touch to our stay. The staff were incredibly friendly and went above and beyond to make us feel at home. From the moment we arrived, they greeted us warmly and took the time to get to know our needs. The service was top-notch, from the room service to the bell staff/porter. Our room was cozy and comfortable, with a comfortable bed and turndown service. The bathroom was well-appointed and recently renovated, ensuring that we had a pleasant and relaxing experience. We also loved the reading room on the second floor, which was a peaceful oasis during the day. The breakfast was delicious and the daily wine and cheese reception was a lovely touch. we couldn't have asked for a better experience!

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay. It exceeded all our expectations and we will definitely be returning in the future.

We loved staying at this hotel! The location was great, just a few steps from several trains, making it very easy to explore the city. The staff was amazing, always going above and beyond to make us feel welcome and comfortable. The amenities were fantastic, from the 24-hour reception and fitness centre to the continental breakfast and bar/lounge area. We also enjoyed the leisure library and garden facilities, which were a nice bonus.

We highly recommend this place to anyone looking for a luxurious and comfortable stay in the heart of the city.

The hotel is very close to Grand Central Station and most theaters in the city, making it a convenient location for transportation and entertainment. The cleanliness of the hotel and its facilities are top-notch, providing a comfortable and well-appointed stay. The availability of complimentary hot drinks, pastries, and fruit 24/7, as well as complimentary wine, cheese. The staff at the hotel are extremely helpful and attentive, going above and beyond to ensure a pleasant stay.

Nothing, all excellent.

The Library Hotel offers a range of amenities for guests with disabilities, ensuring a comfortable and accessible stay.

The staff at the Library Hotel made us feel very welcomed, and were always ready to assist with any requests.

The Reading Room with complimentary tea and cookies was a cozy escape from the busy city. I loved browsing the library books in my room. The rooftop garden was stunning despite being closed for private events. Overall I would recommend this hotel.

Wonderful stay near theater district

We recently had the pleasure of staying at a charming boutique hotel in an excellent location near the theater district. The staff was incredibly friendly and even called ahead to welcome us back for our second stay. Despite having a single room, we were pleasantly surprised to find a full bathtub and shower. The turndown service each night, complete with chocolate and the next day's weather, added a delightful touch. Breakfast and happy hour were included in our package, and we enjoyed exploring the area's fantastic restaurants. The theaters were conveniently within a 15 to 20-minute walk. we had a great stay and would highly recommend this hotel to others.

The location of the hotel was excellent, with a subway station just a block away and Grand Central Terminal nearby. This made it very convenient for exploring the city. Additionally, the staff at the hotel were super friendly and efficient, providing great service throughout our stay. Finally, the decor of the hotel was beautiful, creating a cozy and inviting atmosphere.

One downside was the lighting in the rooms, which could be a bit too bright or too dark. It would have been nice to have more control over the lighting.

The staff at the Library Hotel were amazing! They were friendly, efficient, and went above and beyond to make our stay enjoyable.

Felt cared for, nothing was too much trouble.

Fantastic hotel, great location, friendly staff, delicious breakfast, cozy atmosphere, helpful concierge service.

It was all superb.

Great location, spacious rooms with ample storage, good breakfast selection, free cheese and wine.

Nothing, all was good.

Convenient location near attractions, including library and park. Friendly and helpful staff. Enjoyable cocktail hour and reading lounge. Satisfactory stay with complimentary breakfast and tea/coffee availability. Relaxing rooftop terrace and bar. Recommended.

Friendly welcome, comfortable room with everything needed, clean. Amazing Reading Room, relaxing ambience. Awesome wine and cheese. Would recommend, will return!

Conveniently located with attentive staff. The rooms are charming with a unique book theme. The 2nd floor reading room offers delicious breakfast and snacks throughout the day. The rooftop garden provides a great spot for enjoying drinks at night. The attached restaurant provides convenient and good food and service.