We had an amazing experience at the hotel. The staff, including housekeeping, were hands down amazing. They went above and beyond to make us feel welcomed. The room was excellent, clean, and spacious enough for our family and our pet. The bed was so comfortable, and we slept like a baby. The shower was also great. We loved the clean bathroom and overall cleanliness of the room. Definitely the best hotel we've ever stayed at.

Felt right at home, no complaints.

As women traveling alone, we felt very safe and secure at Holiday Inn Newport News. The staff was friendly and helpful, and the hotel had excellent security measures in place.

The staff at Holiday Inn Newport News went above and beyond to make us feel welcomed and ensured that our stay was trouble-free.

The rooms were clean and spacious, with comfortable beds and a nice view of the woods. The temperature in the room was always perfect, and I appreciated having a refrigerator and iron/ironing board. The hotel also had a convenient indoor pool. Additionally, the location was excellent. I had a pleasant experience and would recommend this hotel to others.

I had a great stay at the Holiday Inn in Newport News. The hotel was in a nice location and the room was comfortable. I especially loved the separate pool area and the gym. The staff was polite and helpful, and I really enjoyed the peaceful atmosphere. I would recommend this hotel.

For the price we paid, the Holiday Inn in Hampton was a great deal. The room was clean and comfortable, perfect for relaxing after a long day. The location was quiet and peaceful, and the staff treated us with courtesy and respect throughout our stay.

The breakfast option could use some improvement.

The bed was comfortable, and the room was clean. The location of the hotel was very convenient for us, and the lobby was nice. Additionally, the staff were friendly and helpful throughout our stay.

The TV in the king bedroom was extremely small compared to the flatscreen TV in the double bedroom. The outlets in the room were also far from the bed, which was inconvenient.

As women traveling alone, we appreciated the friendly hotel staff and comfortable remodeled rooms at this Newport News hotel. The restaurant, Burger Theory, had exceptional service and delicious food.

Felt lucky, no complaints.

Clean and spacious rooms. Enjoyed the comfortable bed and above-average shower.

The continental breakfast was a sorry excuse for hospitality. The property was in need of updates.

I really got great value for my money at this hotel. The room was beautifully updated and the staff treated me with kindness and efficiency. The location was convenient with plenty of shopping and dining options nearby.

The breakfast menu could use a little improvement, maybe by offering more variety or healthier options.

Convenient location near shopping and restaurants. Clean and spacious rooms with great indoor pool. Polite and professional front desk staff. Quiet and peaceful atmosphere.

Comfortable bed, separate pool area, and a gym. Convenient location.

Clean facility, fair price, good food, friendly staff, hot water.

Nothing all excellent.

Clean property, polite staff, delicious food, close to the beach.

Nothing, it was perfect.

The front desk staff were professional and genuinely concerned about our stay, accommodating our extra requests. The breakfast buffet was good.

Felt totally relaxed, nothing was too much trouble.

I recently stayed at this hotel for a short weekend getaway. The recently remodeled rooms were a pleasant surprise, and the bed was incredibly comfortable. The hotel staff, especially the front desk staff, went above and beyond to ensure our stay was enjoyable. The highlight of our visit, however, was the exceptional service at the Burger Theory restaurant. Despite being busy, the staff remained friendly and apologized for any delays. Their pleasant demeanor and great service made our experience memorable. I would definitely return to this hotel just because of them.

Couldn't recommend this hotel more.