Great location, spacious and comfortable room, friendly staff, good value, excellent amenities.

Couldn't find any faults at all.

Clean facility, comfortable bed, friendly and helpful staff, cost-effective rates, convenient 24-hour check-in.

The location was perfect for our work needs. The staff was friendly and helpful, providing directions and going above and beyond to accommodate our requests. The breakfast offered a variety of options, including eggs and waffles. The room was spacious and comfortable, with unexpected amenities like a microwave and fridge. We had a great night's sleep, thanks to the quiet surroundings.

Felt privileged, no complaints.

The hotel's location was perfect, just a short distance from the Franklin Theatre. Despite being close to heavy traffic, it was easily accessible and not too far from the main highway. The staff was incredibly friendly and helpful, and the free breakfast was plentiful and always fresh. One of the main factors that drew me to this hotel was the affordable price. The accommodations were exactly what I needed, providing a comfortable place to sleep without any unnecessary extravagance. I especially want to commend Matthew at the front desk for his pleasant demeanor and assistance throughout my stay.

Totally recommend this hotel.

Great location with easy access to nearby attractions and amenities. Convenient parking facilities available. the staff was friendly and tried their best to accommodate our needs. the breakfast provided was satisfactory and had a good variety of options.

The hotel was undergoing renovation, which affected the overall experience. There were cleanliness issues with hairs found in the bed and unclean sheets.

The pool area at Clarion Pointe Franklin - Nashville Area was great! There were plenty of seating options and lots of shade to relax in. The pool itself was clean and well-maintained. We had a wonderful time swimming and soaking up the sun. the pool area was a highlight of our stay.

I had a pleasant stay at Clarion Pointe Franklin - Nashville Area. Despite a few minor issues mentioned in the other reviews, the pool and the helpfulness of the staff made up for any shortcomings.

The room was recently renovated and spotless. The beds and pillows were comfortable, and there were plenty of towels and washcloths. The bathroom was big and clean, and the fridge in the room was convenient. The hotel had a nice pool that seemed popular with kids. The breakfast was very good, and the location was superb, close to nice restaurants in a quiet area with a historic cemetery in front.

Nothing that we didn't like.

During my stay at this hotel, I found the staff to be very friendly and accommodating. They were always willing to help and made me feel welcome. The room and entire facility were clean and smoke-free, which was a big plus for me. The location was also convenient for my needs, and I appreciated the quiet setting next to a historic cemetery.

Couldn't fault. The hotel met my expectations and provided a pleasant stay.

Conveniently located near popular restaurants and grocery stores, with easy access to the highway. Ample parking and historical attractions nearby. Comfortable rooms with cable TV and a washer and dryer on-site.

I recently stayed at the Clarion Pointe in Franklin for a weekend getaway. The hotel was clean and had a fresh scent, indicating recent updates. The room was spacious and comfortably furnished. The staff, particularly the lady who checked us in, was extremely helpful and accommodating. Despite my post-surgery needs for a recliner and extra pillows and blankets, they were able to provide them promptly. Additionally, the breakfast offered a delightful variety of options, including eggs, sausage, yogurt. Should I find myself in need of accommodation in the area again, I will definitely choose this hotel.

100% Recommend this hotel.

Convenient location near the interstate. Clean and spacious rooms at a great price for the quality. Friendly and attentive staff who went above and beyond to ensure a comfortable stay. a well-maintained older establishment.

I had a fantastic stay at this hotel in Franklin/Cool Springs, Tenn. The staff was friendly and helpful, making me feel welcomed. The location was perfect and very easy to find, with close proximity to various amenities such as Walgreens, Kroger, fuel stations, IHOP, and shopping outlets. The rooms were clean, spacious, and comfortable, providing everything I needed for a comfortable stay.

Didn’t dislike anything about the property.

I had a great value for my money at this hotel. The room was clean, and the staff treated me with warmth and helpfulness. The location was convenient, just off the main highway.

The breakfast selection could have been better.

The comfortable bed and excellent pillows made for a great night's sleep. The breakfast offered a variety of tasty options, including eggs, bacon, sausage, and continental choices. The friendly staff and quiet, secluded location were perfect for our needs. Additionally, the proximity to food and shopping was a major plus.

Felt lucky, no complaints.

Mind-blowing customer service with Lala going the extra mile, fantastic decor, clean rooms, comfortable beds, complimentary snack bag, cost-effective stay.