Mind-blowing customer service with Lala going the extra mile, fantastic decor, clean rooms, comfortable beds, complimentary snack bag, cost-effective stay.

I stayed at this hotel and got great value for my money. The room was spacious, clean, and smelled wonderful. The staff went above and beyond to accommodate my needs, providing a recliner, extra pillows, and blankets when I requested them due to my shoulder surgery. The breakfast was delicious, with a variety of options like eggs, sausage, yogurt, waffles, and juices. If I need to stay overnight in the area again, I will definitely choose this place.

Great location, spacious and comfortable room, friendly staff, good value, excellent amenities.

Couldn't find any faults at all.

The location of the hotel is quite convenient, with easy access to major attractions in the area. the staff seemed friendly and approachable, providing assistance whenever needed. As for the rooms, they were spacious and well-maintained, with comfortable beds and clean linens.

One major drawback was the breakfast. The options offered were limited and not up to the standard of a proper continental spread.

I recently stayed at Clarion Pointe in Franklin for a weekend getaway. The staff was incredibly friendly and helpful, and the entire facility was clean and smoke-free. The updated room was spacious and smelled great. The check-in process was smooth, and they quickly accommodated my special request for a recliner, extra pillows, and blankets. The breakfast options, including eggs and sausage, yogurt, and waffles, were delicious. The convenient location made it easy for us to explore the area. If I'm ever in need of an overnight stay in the future, I would definitely choose this hotel again.

Would definitely recommend this hotel.

Clean facility, comfortable bed, friendly and helpful staff, cost-effective rates, convenient 24-hour check-in.

The location was perfect for our work needs. The staff was friendly and helpful, providing directions and going above and beyond to accommodate our requests. The breakfast offered a variety of options, including eggs and waffles. The room was spacious and comfortable, with unexpected amenities like a microwave and fridge. We had a great night's sleep, thanks to the quiet surroundings.

Felt privileged, no complaints.

The hotel's location was perfect, just a short distance from the Franklin Theatre. Despite being close to heavy traffic, it was easily accessible and not too far from the main highway. The staff was incredibly friendly and helpful, and the free breakfast was plentiful and always fresh. One of the main factors that drew me to this hotel was the affordable price. The accommodations were exactly what I needed, providing a comfortable place to sleep without any unnecessary extravagance. I especially want to commend Matthew at the front desk for his pleasant demeanor and assistance throughout my stay.

Totally recommend this hotel.

Great location with easy access to nearby attractions and amenities. Convenient parking facilities available. The staff was friendly and tried their best to accommodate our needs. The breakfast provided was satisfactory and had a good variety of options.

The hotel was undergoing renovation, which affected the overall experience. There were cleanliness issues with hairs found in the bed and unclean sheets.

The pool area at Clarion Pointe Franklin - Nashville Area was great! There were plenty of seating options and lots of shade to relax in. The pool itself was clean and well-maintained. We had a wonderful time swimming and soaking up the sun. the pool area was a highlight of our stay.

I had a pleasant stay at Clarion Pointe Franklin - Nashville Area. Despite a few minor issues mentioned in the other reviews, the pool and the helpfulness of the staff made up for any shortcomings.

The location of the hotel is convenient, being right next to a cemetery that we didn't know about. The room was clean and comfortable, and the staff was helpful and friendly. the hotel offered a convenient breakfast and had some useful facilities like a refrigerator and microwave in the room.

The shower water was either too hot or too cold, with no constant temperature.

I had a great stay at this hotel. The staff was wonderful, always saying hello and smiling. The housekeeping staff was especially helpful and even offered to assist if we needed anything. The location is quiet and there are plenty of parking spaces available. The hotel is close to various amenities like grocery stores, restaurants, and highways. The complimentary breakfast was a nice touch, and I loved making my own waffles in the morning.

Not one thing.

The room was recently renovated and spotless. The beds and pillows were comfortable, and there were plenty of towels and washcloths. The bathroom was big and clean, and the fridge in the room was convenient. The hotel had a nice pool that seemed popular with kids. The breakfast was very good, and the location was superb, close to nice restaurants in a quiet area with a historic cemetery in front.

Nothing that we didn't like.

During my stay at this hotel, I found the staff to be very friendly and accommodating. They were always willing to help and made me feel welcome. The room and entire facility were clean and smoke-free, which was a big plus for me. The location was also convenient for my needs, and I appreciated the quiet setting next to a historic cemetery.

Couldn't fault. The hotel met my expectations and provided a pleasant stay.

Conveniently located near popular restaurants and grocery stores, with easy access to the highway. Ample parking and historical attractions nearby. Comfortable rooms with cable TV and a washer and dryer on-site.