The facilities at this hotel were amazing. The staff provided exceptional service, especially Janice at the front desk. The breakfast was impressive with a variety of options including smoothies, omelettes, and waffles. The hotel was able to accommodate all guests without running out of anything. The bathroom, specifically the toilet, was top-notch. this place felt like a five-star hotel.

Felt great, no complaints.

The breakfast here offers omelets and waffles. The hotel is very clean with disinfectant everywhere and gloves available. The staff is friendly, professional, and helpful. The decor is great and the view from the room is beautiful. The pool area is awesome and the breakfast space is spacious.

Loved the convenience of the shuttle service. The driver was prompt and even took us to a pharmacy late at night.

The bedroom was a bit small.

This hotel is the ideal location for those traveling by plane thanks to its proximity to the airport. With clean and comfortable rooms, a great shower and a fantastic breakfast buffet, the staff are incredibly welcoming. They even go the extra mile and provide pre-printed instructions for local directions. The coffee is individually provided, and the sheets are white and clean which is always appreciated. The staff are friendly and happy to help with anything needed.

The bar and restaurant area could improve its service by not closing early and having more knowledgeable employees when it comes to offering alternative places to guests.

Clean rooms, spacious and comfortable. Quiet location. Helpful and friendly staff. Excellent breakfast with many options

Convenient location for Destiny mall, NBT stadium, and Wegmans. Well-trained, helpful staff. Large, comfortable, and clean rooms. Delicious and varied breakfast. Great value.

Staff was incredibly welcoming and helpful. Lobby had a ton of amenities, including all-day fruit, popcorn, coffee, and cookies. Recently renovated and upgraded room with a high ceiling and brand new carpet. Breakfast had a complete selection, including eggs, sausage, and all the usual items. Free wifi was fast with no lag. The hotel provided complementary cookies, popcorn, and fruits throughout the day.

Felt safe, no complaints whatsoever.

The value for the money at the Hampton Inn was excellent - comfortable rooms and friendly staff. The location was convenient, with easy access to downtown.

The only breakfast option that could be improved is the lack of actual coffee creamer in the room.

We had a fantastic stay at a great hotel near the Syracuse airport. Our room was clean and updated, providing us with a comfortable rest. The complimentary breakfast offered a variety of options, including delicious eggs, bacon, and fresh fruit. The hotel staff was friendly and went above and beyond to ensure our needs were met. The location was convenient, making it easy for us to explore the area. I highly recommend this hotel for a pleasant stay.

Great value for the price. The room was clean and comfortable with a cozy bed. The included breakfast was a full buffet, which was a pleasant surprise. Location was convenient, being close to the Thruway and highways.

The hallway lighting was harsh and the walls were paper thin, making it easy to hear conversations from neighboring rooms. The bathrooms were small, with a tiny sink and a vinyl liner for the tub and shower.

They went out of their way to make our kids happy, especially when one of them was crying. Best hotel for families with children!

Felt very welcomed, no complaints.

The hotel is conveniently located next to the highway and offers a quiet and peaceful ambiance. The rooms are impeccably clean and the furniture is stylish and functional. The comfortable bed and great pillows ensure a restful sleep. The staff at the front desk are friendly, courteous, and considerate. Lots of delivery food options are available in the area. The property is well-maintained, and even during snowy weather, it is promptly shoveled and plowed. The pool and hot tub are fantastic, and there is coffee available all day. The included breakfast is fabulous, with a variety of healthy choices, and the staff serving breakfast are wonderful.

Felt cozy, no complaints.

The hotel is newly renovated, modern, and lovely, with spacious rooms and comfortable amenities such as outlets and USB ports. The bathroom is clean and stylish, with a bright and airy feel. The staff is friendly and the breakfast options are plentiful.

Brand new hotel, spacious rooms, comfortable beds, friendly and helpful staff, amazing breakfast, great location near restaurants and mall.

Couldn't stay longer.

Friendly staff, clean rooms. Convenient location near highways and mall. Updated amenities, including outlets and USB ports. Nice breakfast options. Easy access to airport even in winter storm.