We were pleasantly surprised by the helpful and friendly staff at Residence Inn. When we arrived, we had a reservation at a nearby hotel that turned out to be a disappointment. Cynthia at the front desk went above and beyond to help us secure a room at Residence Inn. She made the process smooth and effortless, and her exceptional customer service made our stay wonderful. The entire staff, from the cleaning to the breakfast crew, was friendly and accommodating. The cleanliness of the facility and the spacious rooms were also impressive. I highly recommend Residence Inn for a comfortable and enjoyable stay.

Professional staff, attentive to needs, safe guidelines, exceptional parking, clean facility, wonderful lobby decoration.

Nothing at all.

Very clean hotel, polite front desk on phone. Moved rooms due to noise from pool. Small kitchen, comfy bed, spacious room with free HBO. Awesome breakfast with cereal, eggs, coffee, bagels, and waffles. About 18 mins from Bush Gardens, convenient location.

I recently stayed at this hotel and I must say, it exceeded my expectations! the location was extremely convenient, making it easy for me to explore the nearby shopping centers. The staff at the front desk were really friendly and made me feel welcome right from the start. The attention to detail in the room was impressive, with special features like the curtains that could be controlled with the push of a button - I had never seen that before! Additionally, the basic amenities provided were top-notch, ensuring a comfortable and enjoyable stay. Lastly, the breakfast served was delicious and had a good variety of options to choose from. my experience at this hotel was fantastic and I will definitely consider staying here again. All was perfect!

I had an amazing stay at this hotel! The staff went above and beyond to make me feel comfortable. They allowed me to check in early and quickly accommodated my request to change rooms when I had noisy neighbors. The front desk staff was incredibly sweet and provided helpful recommendations for things to do in the area. The hotel facilities were top-notch and everything was clean and well-maintained. The outdoor patio was beautiful and had comfortable seating, a grill, and a fire pit. The parking lot was spacious and well-kept, making parking hassle-free. The hotel's location was convenient, with shopping centers nearby, making it easy to explore the city. The breakfast was delicious, with a wide variety of hot and fresh options. the staff, cleanliness, facilities, and location made my stay exceptional.

Couldn't find any faults at all.

The staff at this hotel goes above and beyond to make your stay memorable. They are exceptionally friendly and helpful, just like Cynthia who assisted us in finding a better place to stay when we arrived. The hotel is in a great location, close to various restaurants, shopping centers, and attractions. You can easily explore the area and enjoy the convenience of nearby amenities. The newly renovated property is absolutely gorgeous, with attention to detail evident in every aspect. The rooms are clean, comfortable, and well-appointed, providing everything you need for a pleasant stay. One of the standout features of this hotel is the excellent breakfast. Start your day off right with a delicious and satisfying meal before you head out to explore all the nearby attractions.

Couldn't find anything to complain about, everything was perfect.

I recently stayed at Residence Inn for a business trip, and my experience was fantastic. The entire facility was impeccably clean, including the spacious rooms. I loved the functional layout of the property, especially the beautiful outdoor patio with a grill, comfortable seating, and a convenient fire pit. The front desk staff were not only friendly but also assisted us with hygiene products we forgot to pack. Despite arriving late for breakfast, we were still able to enjoy a hot and fresh meal with a wide selection. The check-out process was quick and hassle-free. Thank you, Residence Inn, for an amazing stay!

I would recommend this hotel.

The room I had was spacious and well-furnished, with a kitchen, dining area, living room, bedroom. the staff was caring and helpful, allowing me to check in early and even accommodating my request to change rooms due to noisy neighbors. the breakfast was good, with a variety of options including cereal and fruit. the experience was amazing, from the room to the staff, and I would definitely stay here again.

There was nothing about the hotel that I didn't like. I only wish I could have stayed longer because the facilities were exceptional.

I recently had the pleasure of staying at a hotel that truly exceeded my expectations. the staff went above and beyond to make my stay comfortable and enjoyable. From the warm and friendly welcome at check-in to the attentive service throughout my stay, I felt well taken care of. The attention to detail was impressive, from the beautifully appointed rooms to the thoughtful amenities provided. I especially appreciated the option of having a room with a tub, which added an extra level of relaxation to my stay. Additionally, the hotel's location near shopping centers was a major convenience, making it easy for me to explore the area and find everything I needed.

My experience at this hotel was fantastic and I truly believe it had virtually no shortcomings.

Eggs were cooked well and breakfast had a variety of options. Staff was accommodating and allowed early check-in and room change. Lobby was nicely decorated for Christmas. Clean rooms with a kitchen and comfortable bed. Good location for visiting Bush Gardens.

The rooms were spacious and clean with a small kitchen. The staff was polite and accommodating, allowing me to check in early and move rooms when I encountered noisy neighbors. The breakfast included a variety of options and the outdoor patio with a grill and fire pit was a nice touch. The parking lot was well-maintained and there were no issues during check-out. a great stay.

The room was clean and comfortable. The staff was accommodating and allowed early check-in and room change. They provided helpful local recommendations and directions. The lobby had festive Christmas decorations. Late check-out was offered for free.

During our recent stay at the Residence Inn, we were impressed with the newly renovated rooms. The kitchen space was great and the separate living and sleeping areas provided us with plenty of space to relax. Additionally, the location of the hotel was perfect, allowing us to easily visit attractions like Busch Gardens and the Zoo. The staff were friendly and helpful, and the continental breakfast had a great selection. We also enjoyed the outdoor amenities such as the grill, pool, and fire pit sitting area. we had a great experience and would recommend this hotel.

The rooms at this hotel were spacious and clean, and the outdoor patio area was a great place to relax. the hotel's location was also convenient, with easy access to nearby attractions and restaurants. Additionally, the front desk staff were friendly and helpful, even providing us with some items that we forgot to pack.

There were a couple of aspects of our stay that we didn't enjoy. the shared bathroom in the room didn't provide much privacy, which was a bit inconvenient.

I had an amazing experience staying at this hotel. The staff were extremely polite and made me feel right at home. The location is great, with shopping centers nearby. The room was clean and spacious, and the bathroom was well-maintained. The complimentary breakfast had a nice variety of items to choose from. The lobby was beautifully decorated, creating a warm and welcoming atmosphere. I also appreciated the late check out offered by the friendly staff. The hotel definitely exceeded my expectations.

I did notice smokers frequently using the fire pit, which was a bit inconvenient for non-smokers like myself.