Conveniently located near major attractions and restaurants, making it easy to explore the area. The staff was friendly and accommodating, providing excellent service throughout our stay. The hotel was clean and well-maintained, creating a comfortable and inviting atmosphere for guests

Some of the furniture and fixtures in the room were stained and not in the best condition. The housekeeping service was inconsistent, with some areas not being properly cleaned or maintained.

The kitchen is fully equipped with a big fridge, stove, microwave, dishwasher, and complete kitchenware. Ideal for long family stays. Management and housekeeping are friendly and attentive. The hot breakfast offers a variety of options and there are designated time slots for the pool. Staff is pleasant and breakfast is hot and fresh.

Our room was clean and well-equipped with everything we needed for a comfortable stay. The staff was friendly and provided great service. The breakfast options were varied and tasty. I would recommend this hotel.

The location of this hotel was quite convenient for shopping and dining with quick access to all areas of the city. The room was spacious, and the amenities were impressive, including a fully equipped kitchen and USB chargers. The staff was friendly, and the breakfast was delicious. Additionally, the hotel was clean and well-maintained.

The noise level of the neighboring rooms was quite bothersome and disruptive to our stay.

One of the best things about this hotel is its convenient location. It is close to various restaurants and shopping areas, making it easy to find a nice place to eat or do some shopping during your stay. The hotel also offers easy access to the greater Rochester area, allowing you to explore all that the city has to offer without any hassle.

Everything was fine during my stay.

I had a wonderful stay at the Residence Inn in Rochester. The location was perfect for my needs, and the hotel itself was clean and well-maintained. The staff was friendly and accommodating, making me feel welcome throughout my stay. I especially appreciated the pet-friendly policy as I was traveling with my furry friend. The complimentary breakfast was delicious and had a great selection of options. I highly recommend this hotel for its convenience, cleanliness, and pet-friendly atmosphere.

The room was spacious and comfortable with a pull-out couch and a full kitchen. The location was convenient, close to restaurants, shopping, and easy to get around the area. The breakfast provided was excellent and the staff were friendly and helpful.

Nothing, all great.

During my stay for Xmas, I loved that this hotel had free breakfast and a fully equipped kitchen in my room. The location was also very convenient, with a restaurant nearby and a shopping mall just a short drive away. there was plenty of space in my room for my family to relax and enjoy the holiday together.

The fitness center was very small and cramped, making it difficult to use during peak hours. the price was on the higher side, which made it a bit of a splurge for my holiday budget.

Spacious King Suite, fully equipped kitchen, USB charging ports, clean pool and hot tub, perfect location.

Cannot find any fault.

Perfect location, spacious suite, great amenities, clean facility, helpful staff.

Not obvious to find.

The rooms at this hotel are absolutely fantastic. With the two bedroom suites, you get huge rooms that are clean and well-maintained. The added bonus of having two smart TVs and a full kitchen makes it even better. Plus, the location of the hotel is great. It's close to restaurants and shopping, making it easy to get anywhere in the greater Rochester area fairly quickly.

All in all, everything at this hotel was more than okay.

The room has a well-equipped kitchen with a full set of kitchenware including a big fridge, stove, microwave, and dishwasher. It is great for a long stay for a whole family.

Well-organized breakfast pick-up. Hot and fresh breakfast. Friendly staff. Spacious rooms for dogs and kids. Basketball court and indoor pool. Working hot tub. Decent-sized room. location

Was all great.

We loved our stay at this hotel! The suite had a pull-out couch and a full kitchen, perfect for our family to relax in the evenings. The room had everything we needed and the free breakfast was a nice touch. The location was convenient, with restaurants within walking distance and easy access to the Kodak Center. The staff was helpful and the hotel was clean.

Felt snug, no complaints.

This hotel is a great value. We got a suite with two smart TVs and a kitchen for a great price. The staff were all really friendly and the breakfast every morning was delicious. Plus, the location was convenient since there were plenty of restaurants and shops nearby, but it was still quiet and peaceful with no crowds.

No negatives, we had a great stay.