This hotel exceeded my expectations in several ways. the value for money was excellent. The prices were reasonable considering the spaciousness and cleanliness of the room. The attention to detail was spot on, with a variety of pillows available to ensure a comfortable night's sleep. I also appreciated the helpfulness of the front desk staff, who went the extra mile to assist us in finding food delivery options. Additionally, the location was absolutely perfect. Being situated near Airtime, the children in our group thoroughly enjoyed walking across the street for some fun.

While overall it was a great stay, there were a couple of minor issues that could be improved. The rooms had a slight smell, and we noticed stains on the couch.

The room we stayed in was spacious and perfect for our romantic escape. the staff at the hotel were extremely friendly and accommodating, making us feel welcome throughout our stay.

Lack of Information & Uncomfortable Bed. One downside was that we didn't receive enough information upon check-in.

The hotel offers excellent value for money, with spacious and clean rooms. The beds are comfortable, and the variety of pillows allows you to find the perfect one for a good night's sleep. The staff is helpful and accommodating, and the breakfast is delicious with a wide selection of flavors to choose from. The location is very convenient, being very close to a larger mall.

No improvements needed, everything was great!

The room was large, clean, and comfortable. Bed was firm with good pillow options. Pool and hot tub until 11 PM. Helpful front desk staff. Great breakfast.

Everything great.

Comfy bed, full mini kitchen, plenty of sleeping space. Friendly and helpful staff, not stingy with supplies. Decent breakfast. Easy access.

Room was spacious and clean, with comfortable bed and a variety of pillows. Pool and hot tub open until 11:00 PM. Friendly front desk staff helped with food delivery options. Breakfast was complete and satisfying. Will definitely return.

The location was great, with plenty of dining options within walking distance. Tea and coffee in the room was a nice addition. The breakfast was good, and the kitchenette was a nice feature. The room was nice and clean, and the housekeeping service was great. The staff was helpful in finding food delivery options.

Nothing that I didn't like.

During my recent stay at Residence Inn, I was impressed with the level of cleanliness and attention to detail. The room was spotless and well-maintained, offering a comfortable and inviting atmosphere. The staff went above and beyond to ensure our satisfaction, making us feel very welcome. Additionally, the complimentary breakfast spread was delicious and had a great variety of options. I also appreciated the convenient location of the hotel, making it easy to explore the surrounding area. I had a fantastic experience at Residence Inn and would highly recommend it to others.

The hotel is conveniently located within walking distance to a large mall, cinema, and restaurants. The friendly staff goes above and beyond to accommodate guests' requests, making them feel at home. The breakfast buffet offers a variety of selections, including delicious miso soup. The rooms are spacious, with comfortable beds and a full kitchen which is great for saving money on dining out.

I had a fantastic stay at this hotel. The room was incredibly spacious and clean, providing me with plenty of space to relax. The bed was comfortable and I loved the variety of pillows available. The hotel facilities were great, with a pool and hot tub that stayed open until 11:00 PM. The breakfast in the morning was delicious and offered a complete meal. The staff at the front desk were extremely helpful, assisting me in finding a place that delivered food. Additionally, the hotel's location was ideal as it was very close to a larger mall, making shopping convenient.

Nothing to dislike.

This hotel offers great value for money with its affordable prices. The staff are very friendly and accommodating, always going above and beyond to meet guests' requests. The location is fantastic, being very close to a large shopping mall. The rooms are spacious and well-equipped, with the added bonus of having a fireplace. The breakfast buffet is also impressive, offering a variety of delicious options, including my personal favorite, the miso soup.

Everything was satisfactory.

The location was convenient with many dining options nearby. The room had a nice addition of tea and coffee. The bed was comfortable with plenty of sleeping space. The staff was friendly and helpful, providing us with necessary supplies. The breakfast was decent and the hotel was easily accessible.

Can honestly say there wasn't anything not to like.

Staff were helpful and the complimentary breakfast was a good value. the hotel was also located conveniently close to shops and restaurants.

The hotel allows dogs, which made the rooms noisy and uncomfortable for non-pet owners. the water coming from the tap was also brown, which was a disgusting surprise upon arrival.

I had a fantastic stay at this hotel in Novi, Michigan. The staff, especially Gail, were very friendly and competent. The hotel facilities were clean and well-maintained. The location was perfect, close to the Suburban Collection Showplace. The breakfast provided was delicious and fresh. I had a great experience at this hotel.

I recently stayed at Residence Inn in Novi for a weekend getaway to celebrate my birthday with a friend. The staff was incredibly friendly and competent, making us feel welcome from the moment we arrived. The location of the hotel was unbeatable, perfectly situated in a convenient area. Our room was spacious and impeccably clean, with a comfortable bed that had a variety of pillows to suit our preferences. We enjoyed the pool and hot tub, which stayed open until 11:00 PM. The front desk staff went above and beyond to help us find a local restaurant that delivered food, and the breakfast in the morning was a real treat, offering a complete and delicious meal. I definitely plan on returning for another stay.

I wholeheartedly recommend this hotel.