Great Customer Service!

During our stay at Residence Inn, we experienced a slight issue with our room type. However, Marco, the friendly and attentive staff member, went above and beyond to resolve the problem. He focused on finding a solution instead of dwelling on the issue, ensuring that we were well taken care of throughout our stay. We truly appreciated his dedication and excellent customer service. I highly recommend this hotel for their exceptional service.

As backpackers, we loved the nice clean environment of Residence Inn. The well-maintained and comfortable room with a quiet atmosphere allowed us to unwind after a long day of exploration. The nicely appointed amenities and the comfortable bed made our stay even more enjoyable.

Felt more than at home, no complaints at all.

Room was quiet and appointed with a comfy bed. Clean and well maintained. Nice environment. Stay was clean and safe.

Clean and well-maintained. Safe environment. 3 TVs in the room. Quiet and comfortable bed.

Nothing to fault.

Room was quiet, bed was comfy, and I liked the three TVs. Clean and well-maintained. Safe environment and friendly staff. a pleasant stay.

We had a fantastic stay at this hotel! The cleanliness was impeccable, with a nice clean environment that appeared well maintained. The room was quiet and nicely appointed, with comfortable bed. We also loved the location of this hotel as it was close to several excellent restaurants in the area. Additionally, the hotel facilities were great, with three TVs in the room and a delicious breakfast provided. The staff was friendly and helpful throughout our stay. we had a wonderful experience.

Nothing to be said.

We had a fantastic experience at Residence Inn! When we arrived, there was a slight issue with our room, but the staff went above and beyond to resolve it quickly. They were diligent in ensuring we were taken care of and provided great customer service. The location is also excellent, with plenty of nearby restaurants and shopping options. The rooms were spacious, comfortable, and modern in decor. Despite a few minor drawbacks, such as the lack of an overhang to unload bags and the occasional noise from the air conditioning units, our overall stay was wonderful. We recommend Residence Inn for anyone visiting the area. I highly recommend this hotel for a comfortable and enjoyable stay.

The hotel is conveniently located close to several excellent restaurants and shopping options, making it a great choice for those looking to explore the local area. The rooms are spacious and comfortable, with modern decor and amenities. The friendly and attentive staff provide excellent service, ensuring a pleasant stay. Guests can enjoy a reasonable breakfast selection, as well as light dinner options on select nights. Additionally, the hotel is children and pet-friendly, making it suitable for families.

The air conditioning units in the rooms can be a bit noisy, which may affect the quality of sleep for some guests.

Excellent location near restaurants and shopping options. Modern decor and spacious, comfortable rooms. Helpful and accommodating staff. Reasonable breakfast selection and light meal options. Children and pet-friendly with a quiet atmosphere

Noisy air conditioning units placed close to the bed. Some rooms may have lingering smells from previous occupants' accidents.

Quiet room with comfortable bed. Clean and well maintained. Everything felt safe. Nice environment. Good choice for a stay.

The staff at the hotel was very friendly and helpful. They were attentive to our needs and made an effort to assist us during our stay. Additionally, the rooms were clean and well-maintained, providing a comfortable environment for our stay. The hotel's location was also convenient, with easy access to key attractions and amenities in the area.

We encountered some issues during our stay. The pull-out couch bed in our room was wet and dirty, and both of the queen bed comforters were also dirty.

We had a fantastic stay at this hotel! The room was quiet and nicely appointed, with a comfortable bed. The cleanliness of everything was outstanding, and we felt safe during our entire stay. The hotel facilities were well maintained, and we appreciated the complimentary parking. The location was perfect for us, as it was close to the outlet malls, restaurants, and the downtown area. The staff, especially Demetria, Kat, Chad, and Deedee. The breakfast provided was delicious and exceeded our expectations. We highly recommend this hotel for a wonderful stay in this city.

Nothing - it is perfect!

Quiet room, comfortable bed. Nicely appointed, well-maintained. Clean environment. Three TVs in room.

Nothing bad to say.

I had a fantastic 22-night stay at Residence Inn during the holiday season. The front desk staff, particularly Ms. Kat, made me feel welcomed and at home. The room was clean, spacious, and equipped with all the amenities I needed. The breakfast had a great variety of options, and the evening snacks were a nice touch. The housekeeping staff did a great job, and the hotel facilities, like the pool and hot tub, were accessible for everyone. The location was also convenient, with plenty of restaurants and stores nearby. I had a comfortable and enjoyable stay at this hotel.

I had a wonderful experience at Residence Inn! The front desk staff, especially Ms. Kat, were friendly, welcoming, and made me feel at home. The room was clean, spacious, and had all the amenities I needed. The breakfast options were delicious and there was a variety to choose from. The housekeepers did an excellent job and were attentive to any requests. The hotel facilities, like the pool, hot tub, and sitting area with a fire pit, were a great bonus. The location was convenient with plenty of restaurants and stores nearby. I highly recommend this hotel for a comfortable and enjoyable stay.