The location was perfect for exploring the city center, with easy access to historical sites, restaurants, and shops. The GoGreen Shuttle made travel to and from the airport convenient.

Felt right at home, no reason to complain.

Staff was friendly and helpful. Pool area was very nice.

No AC in the room, just had to turn off the heat and wait for it to cool off. Front desk clerk had a "just deal with it" attitude.

I recently stayed at the Sheraton in downtown Indianapolis for a weekend getaway. The hotel provided an incredible view of the city from the rooftop, where I enjoyed the spacious pool area and comfortable patio furniture. It was the perfect spot to relax and even watch the 4th of July fireworks. The location was excellent, with a stunning view of Monument Circle from my 19th-floor room. The room itself was clean and spacious, with great bathroom lighting for the ladies. The lobby had plenty of comfortable seating, and the staff were friendly and helpful. The hotel even had a Starbucks on site, which was a nice bonus.

The location was perfect, situated in a beautiful historic neighborhood within walking distance of many attractions. The service was outstanding, from the friendly and personable staff to the room service and housekeeping. I was impressed with the amenities offered, including the shops/commercial services and wedding services. The room was spacious and had all the necessary amenities, including ironing facilities, heating, air conditioning, and tea and coffee facilities. Additionally, the patio with garden furniture was a nice touch.

Recommend this hotel to others without hesitation.

Great downtown location, close to attractions and amenities. Clean and well-maintained rooms. Friendly and helpful staff.

Some issues with the room facilities, such as broken heating and plumbing problems. Lack of communication and prompt action in addressing guest concerns.

My partner and I recently stayed at Sheraton for a weekend getaway. The front desk clerk was incredibly helpful, providing us with a map and great dinner recommendations. Our room was spacious and comfortable, and the hotel had a lovely scent throughout. We were thrilled to find a Starbucks right in the hotel, too. The rooftop pool was a highlight, although we wished it was open later in the evening. the friendly staff and enjoyable amenities made for a great stay. We would definitely consider staying here again, perhaps in a suite on a lower floor.

Would recommend this hotel.

We had a fantastic stay at this hotel. India at the front desk was lovely during check-in, making us feel welcome and valued. The hotel facilities were top-notch, with clean and well-maintained rooms. The location was perfect for exploring downtown, with easy access to transportation and plenty of options for food and drinks. The breakfast offered a variety of delicious options, including eggs, potatoes, cheeses, and fruit. The staff throughout the hotel were friendly and accommodating, providing excellent service.

Couldn't find any faults at all.

Excellent staff, great location, luxurious room and amenities, delicious food, helpful upgrades. Enjoyed the VIP treatment and lounge privileges. Highly recommend.

Didn’t dislike anything about the property.

Our stay at the hotel was a great value for our money. The room was clean and the location was perfect, within walking distance to shopping and dining. The staff was friendly and accommodating.

The breakfast option could be improved with more variety and longer hours.

Comfortable bedding, great view, convenient checkout time, upgraded to suite, club floor privileges, delicious breakfast and evening appetizers.

Nothing, everything was great.

I recently stayed at a hotel in the downtown area and had a great experience. the hotel was located in a beautiful historic neighborhood with breathtaking views of Monument Circle. The basic amenities provided were fantastic and the staff was extremely helpful and friendly. The room itself was spacious and even came with a pull-out sofa for extra convenience. Plus, I was pleasantly surprised to find that breakfast was included in the price!

All in all, my stay at this hotel was fantastic, although there was one minor issue with the room temperature.

Comfortable beds, great location, helpful staff, delicious breakfast with helpful waitstaff, and accommodating customer service.

My recent stay at Sheraton was exceptional. The bed and pillows provided a comfortable night's sleep. One of the highlights was the personalized email from Breyona prior to my arrival, showing the hotel's attention to detail and customer service. The upgrade to the VIP room made me feel truly special, with a red carpet, treats, wine, and even an elephant folded on the bed. The friendly and helpful staff, from the valet to the front desk, made me feel welcome throughout my stay. The location of the hotel offered stunning views, including the Soldier and Sailor Tower.

Drawbacks: Although the room was comfortable, I did notice some signs of wear and tear, such as outdated furnishings and unprofessional patchwork on the walls and ceilings. The shower also didn't drain properly, which was a minor inconvenience.

We had a fantastic stay at this downtown hotel. We felt that our motorcycle was safe with the reserved parking for motorcycles only. The staff was extremely friendly and accommodating, providing us with extra towels. The beds were comfortable and the location allowed us to explore the beautiful architecture and history of the city. The restaurant served delicious food and the wait staff and cook made our dining experience enjoyable.

We felt so well taken care of, no complaints whatsoever.

The staff made me feel welcome and took care of all my needs. They helped with restaurant reservations and made me feel special. The room had a great view of the city center and the soldier memorial. The bed was incredibly comfortable.

Nothing.