The hotel is conveniently located near Williamsburg Old Town, providing easy access to all areas we wanted to explore. The rooms are small but nicely decorated and updated, with daily housekeeping that keep the beds made. The cleaning staff is friendly and helpful. The indoor pool is small but enjoyable, especially for children. The property itself is clean and well-maintained. They offer a complimentary coffee/espresso/hot tea in the lobby area. There are nearby dining options within walking distance.

The WiFi can be unreliable and frustrating, especially for those on business who need a stable internet connection.

Great location close to attractions, clean and quiet property. Basic but satisfactory breakfast options. Friendly housekeeping staff. One specific situation that happened to us was that the room we were assigned had a tiny shower, which was challenging for my husband who has a bad knee. We requested to be moved to a room with a bathtub, but were informed that only a few rooms had bathtubs available. So, it's important to specify your needs and confirm them with the hotel before arrival.

We loved our stay at this hotel. The rooms were beautifully decorated, and the staff was amazing. The indoor pool was heated and provided us with a fun experience. The location was ideal, as it was close to the beltway and near the attractions in this city. Everything was clean and well-maintained, making our stay very comfortable.

Everything great.

loved staying here.didn't want to leave. The pool, gym, and breakfast were fantastic. Clean and comfortable rooms. Welcoming staff and helpful recommendations from Ms.Lee.

Phone and iPad didn't charge.

We loved the comfortable beds, modern decor, and the 6 am-11 pm pool hours that allowed us to maintain social distance. The staff was pleasant and helpful, especially when we had trouble with our key card. The free parking and proximity to great restaurants like Denny's, Capital pancake house, Sals pizzeria, and a decadent restaurant around the corner on 2nd street were a bonus. an awesome stay at an unbeatable price!

Felt so relaxed, no complaint.

The value for money was great at Sleep Inn. The room was clean and comfortable, exactly what I expected. The location was convenient, close to downtown and other amenities. The front desk staff were friendly and helpful, making us feel welcome.

The breakfast items could have been improved with better milk and properly refrigerated waffle batter.

Friendly staff, central location, clean rooms, helpful housekeeper.

Don't have any issues at all.

Convenient parking and fast check, in. Large and clean rooms with comfortable bedding. Clean and functioning bathroom with a stand, up shower. Working WIFI in the room. Large and clean pool area. Well, stocked breakfast area.

Some amenities in the room did not work, such as the remote, jacuzzi, entry light, TV. the chemical smell in the first room was unbearable and caused discomfort.

Liked the convenient location and clean rooms. the hotel was easily accessible and close to attractions such as Busch Gardens and Water Country. It was also within walking distance of restaurants, which was a plus.

Disliked the staff attitude and lack of presence. the front desk guy was rude and uptight, constantly complaining about noise even when we were not being excessively loud.

The front desk clerk at Sleep Inn was exceptional! He made me feel welcome immediately and had a friendly attitude. The room was comfortable and the location was convenient. Parking was free and there were many dining options nearby.

I did notice some crumbs on the floor and stains on the sheets. The shower floor was slippery and uneven, which made me a bit nervous.

Our recent trip to Williamsburg was made even more enjoyable by our stay at Sleep Inn. The hotel's location was perfect for our needs and the facility itself was clean, well-furnished, and beautifully decorated. The staff was excellent, providing friendly and helpful service throughout our stay. In particular, I want to give a special shoutout to Andre at the front desk, who went above and beyond to assist us. When I realized I had forgotten to bring a charger, he generously offered me his personal charger for the night. That level of customer commitment and service was truly outstanding. I highly recommend Sleep Inn to others, based on many factors, but especially because of Andre's exceptional assistance.

100% Recommend this hotel.

The beds were like sleeping on clouds and the free breakfast was straight-up delicious. The location was perfect and the room was spacious and modern. The front desk staff were super friendly and accommodating, even letting us use a separate room for our toddler's bath. The hotel was well-maintained and smelled fresh throughout our stay. We got so much for our money with the indoor pool, gym, and free parking. This place was spotless and an absolute steal!

The beds were incredibly comfortable, ensuring a good night's sleep after long days of exploring nearby attractions. The free hot breakfast was outstanding, offering a wide variety of options to choose from. The staff member at the front desk was polite, friendly, and always had a smile on their face.

That our room had a slightly unpleasant smell, which was a bit off-putting. the showers were quite slick and could have benefited from some sort of non-slip surface for added safety.

Convenient location near attractions and restaurants. the indoor pool and workout room were a nice addition to the stay.

The cleanliness of the rooms was disappointing, with dirty showers and hair throughout. the staff was unhelpful and ineffective in addressing issues, such as a broken bathroom light that was not fixed despite multiple requests.

We had a fantastic stay! The hotel's cleanliness was top-notch, and the staff was friendly and efficient. The breakfast spread was amazing, with a wide variety of options, including delicious hot dishes like hash browns and fresh fruit such as berries and cantaloupe. The hotel's location was perfect, being close to downtown and just a short distance to Busch Gardens. Parking was convenient, and the hotel facilities were well-maintained. we had a great experience.

All good.